NAPA Auto Parts - North Georgia Auto Truck & Ind Parts Inc

Location :

529 Veterans Memorial Blvd, Cumming, GA 30040, USA
Added by Jopie, at 26 October 2015

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• William Kilgore

  30 November 2017

  Great automotive store

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• Steve Ellsberry

  22 November 2017

  Typical auto parts store. Nothing special.

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• John Wilkins

  03 April 2017

  The counter people at this location are very knowledgeable and helpful. Many of the other parts store in the area are manned by people that were flipping burgers the week before. The manager of this store is a real car guy and is very helpful.

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• Dailen Gunter

  21 October 2016

  Great guys working here, they were very helpful. Tool prices seem a little high but saw some very reasonable prices on supplies and chemicals.

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• Nick Radloff

  07 October 2016

  Update: The manager of this store, Joe, has reached out to me and said he is working to solve a number of issues with store cleanliness, staff tardiness, and other issues that he was made aware of and is doing his best to fix it. We had a phone conversation and a chat in person and I appreciate the honesty and candor. Time will tell if this store gets better but I hope it does.
  
  This is the dirtiest, least professional, slowest, and worst NAPA I've ever been to. Their staff does not show up on time to work (30 minutes late), take 15 minutes to find the online order you placed the morning before, and genuinely do not care about you or your business. I'm a big fan of NAPA as their parts are typically of a much higher quality than that you find at the other chain stores you see out and about. It's absolutely regretful than the NAPA closest to me is so terrible. I end up driving to the one further down on Atlanta Hwy closer to Alpharetta and they are fast, prompt, and a pleasure to work with. I have given this location multiple tries over the last year and they let me down every single time. I will not be back.

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• Kwesi Armah

  26 August 2016

  Please don't let this NAPA store refer you to any auto mechanic, I was screwed big time, I bought Honda 2005 starter and got refereed to Just Brakes #332. first starter was bad and got them to replace it and the store won't pay for the second replacement charge the shop (Just Brakes #332) charged me. $85.00
  
  Just buy part and get out.

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• Kevin Clegg

  26 November 2015

  I have been up to this store quite a few times over the years and have always been very pleased.
  Without going into great detail, I was in a bind today and Alex helped me out in a major way.
  Without him pulling a couple of strings and getting me what I needed I would have been in a bad situation.
  These guys are great.
  

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• Savannah Wofford

  02 November 2015

  We had an incredible experience! Rob was so helpful and so kind. Quality service on my car, but even better customer service.

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