About
Location :
Added by Jopie, at 01 November 2016
Opening Hours
- Monday 7:00 AM – 8:00 PM
- Tuesday 7:00 AM – 8:00 PM
- Wednesday 7:00 AM – 8:00 PM
- Thursday 7:00 AM – 8:00 PM
- Friday 7:00 AM – 8:00 PM
- Saturday 8:00 AM – 7:00 PM
- Sunday 12:00 – 5:00 PM
Gallery
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14 Reviews
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28 November 2017
I use the services of Carriage Kia and I do not even own a Kia! I do own a Hyundai and for many years the vehicle was serviced at that dealership. However, personnel changes and a poor service experience led me to the doors of Carriage. I am glad I made the switch! Andrew Aycock and the service department at Carriage Kia had my Hyundai properly serviced to maintenance plan specs and back to me in one day (that other dealership took two or more days for the same work!) And Andrew made certain that every service item was explained, discussed, and priced so that I could make the decisions that I needed to make for me and my vehicle.
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03 November 2017
I purchased my vehicle at the Woodstock location this week. I would say that the sales people were typical car salesmen but the overall experience was great. The facility was amazing and the indoor play area kept my children occupied during my purchase. The transaction was extremely quick and painless.
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27 October 2017
Excellent staff , very helpful.
We would like to personally thank" Brenda" she is very knowledgeable and helpful with a great personality.
Also we would like to mention others that walked us through the process of purchasing a new Kia. Evan, Shane, Tyler, Jamie , & Trey, All of these people did a great job and they are all and asset to any company.
Carriage Kia should be very proud of the excellent work they do.
Best Regards.
Russ & Marilyn Nickerson.response / report this review -
24 October 2017
My husband and I worked with Mike and Tyler to purchase our new Kia. We had a very good experience with everyone. Both were friendly, upfront and professional. I felt good about the purchase decision and think we got a fair deal. We love our new Kia and will send friends over to visit them. Thanks Guys!
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22 August 2017
Arrived at appointment time & immediately greeted by service personnel. It only took 1 hr for the sensor that controls air flow to be replaced (warranty, thank goodness) & a car wash & vacuum also. The young man who returned my car was very kind, helpful & informative. Overall a great experience! Definitely 5 stars service!
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19 August 2017
Jamie Maxie did an excellent job making my wife and I feel comfortable during our car buying experience. She never made us feel like we were being pressured into making a decision.
Shane, the finance manager, was very helpful with the documents. He made the paperwork aspect of our purchase enjoyable.
Brenda made sure that we were comfortable with our vehicle and its options as well as making sure our new car was beautiful and ready to be shown off.
This was our second new vehicle purchase through Carriage Kia and we will definitely be back in the future. We cannot say enough good things about the people at this dealership.response / report this review -
18 August 2017
Absolutely enjoyed my experience here! Oscar and Tyler were amazing and answered all my questions. Did not experience any of the normal car sales tactics like with previous dealerships. Because of Oscar (and his patience with me), I bought a new car.
Highly recommend!response / report this review -
13 July 2017
Overall good experience. Very friendly and nice people. Made sure we were comfortable and taken care of. Very long process especially with the financial aspect and paperwork was a long process too. Brenda was amazing with the delivery part of the experience and made sure I knew what everything did before moving on. Evan and Shane were great to work with as well.
But overall very good and would definitely go back to them.response / report this review -
05 July 2017
Great experience with this dealership! They were very friendly and worked quickly with me to obtain a great deal on a pre-owned vehicle. My salesperson, Andrew, was great. He was not only friendly and efficient, but also a military veteran who does inspirational speaking engagements on the side. Shane in finance was also friendly and efficient. I would recommend this dealership to anyone looking for a great deal.
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10 January 2017
These people do not care about anyone or any situation. They make a living off of taking your down payment and having you sign fake finance papers. They look great on the outside but They truly only care about money.
Go to Honda instead!response / report this review -
01 January 2017
Great folks and love my new Kia optima! Thanks to Brenda, Josh and Mr Perkins. They were awesome.
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25 December 2016
Started it out a little shaky but finished up strong. Customer service was second to none. I rate service based upon how a dealer operates when it's very busy and when it's late in the evening. This is when patience is needed with customers and this dealership blew it out of the park. Keep up the good work and I will always refer you to my family and friends.
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30 November 2016
Wonderful car buying experience. Jamie was amazing and very patient with me. The finance team was very understanding and also very patient with me. Josh did a fantastic job of explaining all of the amazing features my new Kia Optima has. They will always have my business!
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08 November 2016
I had an amazing experience at Carriage Kia. While other dealerships could not help me out Carriage came through. My thanks to Chuck (YOU ROCK!) and to my salesman, Oscar and to the delivery specialists, Bree and Josh. Thank you all for not giving up on me. Will definitely come back.
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