Great service, top quality installation and by far the best price in Kansas City. We have used this company for multiple repairs and service with complete satisfaction every time. I do not hesitate to call Midwest Heating, Cooling and Plumbing because no matter how small or big the project they handle it with great professionalism. Keep up the good work :)
I called this company on a saturday because my air conditioner quit working - the operator said someone would call me back so i waited ( in a 90 degree house ) and waited and waited - never got that call. Meanwhile I called a second company and they had the problem fixed in two hours. I do not recommend Midwest Heating and Cooling - they wont even call you back - I would give them 0 stars but had to give them 1 star so this would post
I called Midwest Heating and Cooling after my a/c unit went out, as it came highly recommended by my realtor. They scheduled me quickly and the repair technician was thorough and took the time to answer my questions. The repair cost was affordable and I never felt that I was being pushed into costly/ unneeded services. I will definitely use this company again!
Just had a terrible experience with Midwest which is surprising considering they get great online reviews and they were recommended to me by a friend. When I called the service center to see if I could get an appointment for a service call the lady informed me that unless they had been to my address before they wouldn't be able to get here until tomorrow. I said OK, and then she recommended that I call someone else, like a national chain company. I kid you not, she literally told me to, "Call AB May, or Neil Harris, or some other big chain company." When I said that I was calling a locally owned company because I didn't want to go through a national chain she said, "OK, thanks. Bye" and hung up.
She did not even ask if I wanted an appointment for tomorrow. Very disappointed in the awful customer service.
BTW, I didn't call a national company, I called another locally owned company and they are coming out later this morning.
Highly recommended, excellent company to deal with. Everyone from Johnny, Kenny and all the installers are very professional. Hard to find these days. I give them a five star rating
The workers showed up at 830 and were done by 230. Cleaned up after themselves and did an incredible job. When Mike came to do our estimate for the job he was very nice and explained everything in a way that I could understand and I knew right away this was the company we wanted to use. Would use them again in a heartbeat!
MWHAC recently replaced our AC unit. They were friendly, fast, and performed quality work. All around they were awesome and I look forward to using them again.
Got quote on Tuesday, were available to install the next week. Everything went smoothly and installation was very fast. Great customer service, product knowledge, and competitive pricing without all the marketing gimmicks.
I've had nothing but wonderful cooperation and friendship. I'm so happy I choose Midwest Heating Cooling & Plumbing. Great work.
We contacted Midwest Heating, Cooling & Plumbing after a family member suggested them. My husband's grandparents and parents both had Midwest install new units. Every person we came in contact with was knowledgeable, friendly, and professional. They quoted us a great price along with a great warranty and informed us of helpful rebates that were available. Our concerns were addressed, questions answered and we had our installation appointment scheduled that day. Our poor installers worked through one of the hottest days of the year and kept us updated as to what was happening. The installation was complete during the hottest portion of the day but our new units had our home cooled before bedtime. We went to bed with peace of mind that our units would not continue to cost us big bucks on our utility bills or give out completely. Thanks Midwest!