Wanted to try Surface headphones in the store, to experience how they sound, store employee said I can’t connect headphones to personal devices can ONLY listen on on your store devices. Question: why? I want to hear how they sound with my music on my device! Not on YouTube low quality music videos on your device. Very disappointed, really. When coming to Apple you can connect everything you want to personal devices.
I was shocked to find out that this was the last brick & mortar retail store in the United States but nevertheless, I was grateful. Alejandro was amazingly professional and not only solved my power cord issue he even did a complimentary check of my computer. The rest of the staff I met were also very helpful. All-in-all a great day to make up for a bad day, yesterday, when my computer stopped working.
I’m happy I got my new laptop. The guy who helped me choose my machine was so helpful and knowledgeable. He was honest and I got what I actually needed
They did not have a charger for their proprietary tablet. Then I was instructed to go to the nearest best buy. After driving from long island to Manhattan for this and not getting the single item I needed that was devastating
This place is a great store to visit while in NYC! 🗽 The Microsoft Experience Center is a cool 😎 place to walk around and explore all the recent Microsoft hardware innovation (latest laptops 💻, PC 🖥️, tables 📱, etc.). They can also help you debug issues in your existing Microsoft devices. They second floor has an amazing collection of gamer PCs and even a Virtual Reality (VR) experience you can try. Staff is nice and welcoming! I wish I came here more often!