Don’t waste your money or time if you plan to use the warm water Therapy Pool. It’s actually a kiddy play pool, and not being watched by parents. It equates to Chuck E. Cheese in the warm water. It’s dirty from diapered children spending hours in the water, and the showers are full of hair. Staff could not care less about complaints. My Mercy Health physician was in disbelief there are kids in the Therapy Pool. They’ve gone completely astray from their advertised purpose.
Doctor Office is easy to access. Never used any other facilities.
Great open layout. Easy to park and get to entrance also.
We are not members, but I have sent my kids there for summer camps at the non-member rate. The front desk staff is rude and not at all consistent as far as allowing non-members in to drop off and pick up kids. I was told specifically to walk in to the left of the desk (the "exit") as a non-member to drop off my kid. Sometimes I get confronted by front desk staff. Sometimes they let me proceed and sometimes they make me fill out a long form before I can enter. Today, I was confronted by the rudest lady I've ever dealt with at the front desk, who acted like I was stupid and didn't know the difference between the entrance and the exit. I mentioned that the process is never consistent, and she snapped at me. I asked my husband if he has ever been stopped by the front desk when he walks in, and he never has. They never say a word when he walks in through the exit. So apparently they don't have a problem with a man doing it. I just think they need consistent procedures and they need to be less rudewe were potentially going to become members, but don't like how they treat us, so no thanks!
It is a gold level(rated) swimming facility. They have a top of the line club swim team! Amazing gym!
It's ok. Not very clean, equipment in disrepair, staff doesn't clean up or organize the weight room.
Locker room showers are pretty gross.
For the price, it is a big disappointment.
Not as clean as should be and they are $ GRUBBY HUNGRY about charging your ASS OFF when they need to show a little bit of mercy with people especially when the people are just broken and trying to heal and get more healthy. "health-plex" ;-0
Great indoor tennis, they have a heated pool (90 degrees), a lap pool, and a hot tub. The front staff are amazing, and thus place has one of the best tennis racquet stringers in the US.
Nice suburban hospital featuring a full set of health services. Staff are caring and attentive. I have been a patient there several times and felt that I received good care even though I try to avoid having to use their services! 😊
Mercy Health has been such a positive influence for me and for my husband! Though it is more expensive, Mercy offers something for everyone. I can swim while he sits in the sauna, or we can both pay racquetball together. We love the variety and so excited to start this year on the right foot!