About
Location :
Added by Jopie, at 05 December 2016
Opening Hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday 12:00 – 4:00 PM
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13 Reviews
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15 December 2017
The customer service I received was top notch! Rick at the service desk was an incredible help and I was able to see him interact with other customers while I waited. He can multi task and keep a smile! I won’t take my car anywhere else! ( unless Rick isn’t there) keep it up Mentor Nissan!
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15 December 2017
Mike Frank took care of us! Highly recommend Mike! He was a pleasure to deal with. I love my Nissan Rogue! They didn't have the color I wanted so Mike hunted one down for me and was instrumental in making this a wonderful purchase!
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12 December 2017
Mentor Nissan is the best! Fast and professional service. Every person I spoke with was so friendly and helpful. I even received a call couple days later to be sure everything was satisfactory. Great customer service! I won't take my car anywhere else!
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18 October 2017
Rick and Jarrod are great customer people. What a team. Always friendly and knowledgeable. They keep things moving. How you were lucky enough to score this great team is crazy. Always friendly and concerned to provide the best service in the appropriate amount of time.
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13 October 2017
The service here it's excellent! Took my car in after another dealer charged me $300 to fix what wasn't broken and these guys fixed it and had it back to me in a few hours. Saved me money too! I'll definitely be back there!
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02 October 2017
Loved our salesman, he never made us feel like we were being worked over. Very honest and straight forward. Took all the time we needed to make our decision and getting us through the process. I would drive the hour back again sometime when needing another vehicle.
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23 August 2017
Chad at Mentor Nissan was awesome to work with! We hashed out a lot of details over e-mail. I lived in PA and wanted to make sure everything was set before driving 1.5 Hours away. They made it very easy. The whole dealership was friendly and their use of technology was very refreshing!
This was honestly the best car buying experience I've had. We love our Rogue and will definitely shop there again!response / report this review -
14 July 2017
When I walked into Mentor Nissan, their showroom was packed with customers. Jerry quickly came over and greeted us and showed us around their lot. Having never leased before, he took the time to explain the process and offered me a lease within my budget. Chris was very knowledgeable of the cars features and explained everything in great detail. Compared to the other dealerships I visited, Mentor Nissan has exceptional customer service and I highly recommend them if you're in the market for a new car. I LOVE mine!!
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10 May 2017
Bought a used truck from them summer of 2016 around June. Had no problems with the truck until about 2 months after we bought the truck. Later that winter the E-Brake light came on because the intermediate cable broke and took it to ESS Automotive to get it fixed. He (our mechanic) informed us that the truck had no E-Brake system on the truck. My father and I then went done there to Mentor Nissan talk to them and ask them why there was no E-Brake system on the vehicle and if they would give us $450 to put it on there since they sold us a truck that had no E-brake system on the truck. The salesman and Assistant manager came back over to us and told us that they took the E-brake System off the vehicle when they received the truck on their lot. We asked why was a new E-Brake system not put back on the truck and they replied because they wanted to save money and then make some money. They ended up writing a check for $200 because we said that we were going to take them to civil court and that $200 did not even cover all the parts or the labor to have the E-brake system put on the truck. I strongly recommend that if you bought a used vehicle from Mentor Nissan around summer of 2016, that you take your vehicle to your mechanic and have them inspect them to make sure it nothing was removed and not replaced. I also do NOT recommend buying a used vehicle from them at all.
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18 April 2017
We walked around outside looking at cars for a good 10 or more minutes and No-one came out to ask if we needed help or want to test drive a car. We had to go in and find someone. but should've just left at that point. When I wanted to test drive, the cars had little gas couldn't drive on freeway because I was afraid of running out of gas. just enough to go around the block if that. One car actually had NO GAS and wouldn't start. I wasn't able to bring home printed information about any car I was interested in, instead I was told to just look online. Not sure how they expect to sell cars that way. When we were leaving the sales manager talked to my husband to try to close the deal that they seemed to not even want to start. Extremely disappointed in the service and quality of vehicle maintenance. I will be purchasing elsewhere.
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21 March 2017
These guys are great. Was able to work out a couple of deals to get me out of a jam. This my 3 vehicle with them. No complaints.
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03 March 2017
I had a excellent visit at Mentor Nisson. I went in to get my car door fixed. They fixed it for me at no problem. They were all friendly while I was waiting. The service manger has some very friendly workers. Thank you Mentor Nissan.
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12 December 2016
my experience was excellent in every aspect. they were professional, friendly and performed the service quickly and efficiently. definitely 5 stars all the way. best dealership I have ever dealt with. i am 72 years old and have dealt with many automobile dealerships in my lifetime. they are great.
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