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Added by Jopie, at 25 November 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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13 Reviews
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20 December 2017
Aortic valve replacement, May, 2009 with mechanical one. (Dr. Robert E. Jones - Cardio Thoracic Surgeon, Cardiologist, Dr. Robert Rollings, Dr. J. Kenneth Griffin and PA, Tamie Waltz.)
Everyone from nursing to custodial staff were attentive, diligent, CLEAN and genuinely caring.response / report this review -
20 December 2017
My child recently had surgery here and had to stay the night. Without a doubt, the nurses, her doctor, and all the employees were amazing. They were extremely friendly, helpful and supportive, for that I am extremely grateful. The reason for three stars is the facility. I understand it is an old facility, but I saw three roaches, two in our room and one in the bathroom, within an hour, which absolutely disgusted me and made me very concerned for my child’s health as it seemed very unsanitary. In addition, The toilet seat on the toilet was practically falling off, the grout was just pure grime and everything just looks as if it needs a complete overhaul. I would not take a shower in the shower not only because of the roach I found in there, but because it was so dirty. And I don’t mean dirty like housekeeping didn’t clean, I mean years and years of caked on grime.
I am just thankful that they have employees there that are so helpful and kind, if not Memorial would be a complete customer service disasterresponse / report this review -
03 December 2017
This is the WORST hospital that I have ever been to in my life. My husband was involved in a hit and run accident on Wednesday and I came out to the hospital with him. I explained to the doctors that my husband's back gave out on him and his neck was jarred. Although we were pushed to the front of the line, the staff could have cared less about my husband. They only had him breathe in and out, told us that they will give him pain medications and send him on his way. I asked the doctor to give my husband an x-ray to make sure his bones weren't fractured or any damage wasnt done. The doctor told me he could tell by my husband's breathing that he didn't need any x-rays. I guess he was a psychic or something. We literally been in and out in 15 minutes. I will NEVER return to this hospital or recommend anybody here.
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25 November 2017
I should have come to this hospital to begin with instead of Candler. Long story short, the experience I had with Candler was one of the worst, if not the worst! The staff was rude and unprofessional, the PA refused to run tests to find out why I was in severe pain and sent me home with Aleve. Woke up the next morning doubled over in pain so I came to Memorial. The ladies and gentleman at the front desk were empathetic, I waited in the waiting room for 5 minutes and was taken back to a room. Dr Sanjay Iyer came in and shook my hand before ordering ultrasound, tests and exam. It turns out I had a ruptured ovarian cyst that could have been very serious. Thank you Memorial for getting some answers for me and providing top notch medical care. I promise I will never stray from this hospital and give Candler "a chance". I would rather wait 10+ hours on a busy night and receive top notch care than wait 1 1/2 hour to be treated poorly and receive no medical care but a $900+ bill. I will be disputing the bill with Candler in the mean time. Please don't change anything about this hospital! You all are amazing!! Thank you, thank you, thank you!
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28 September 2017
Had a MRI with contrast they were quick waited less then 5 minutes in lobby and great staff
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28 August 2017
The staff was fine, the problem started about 60 days after I left the Hospital. First I must say they began to call (Harass) me 7 days prior to my procedure wanting me to pay my Insurance deductible UPFRONT, before the procedure. I asked them how do you know I haven't already met my deductible and the claims just haven't been submitted or processed Yet? Just to get them off my back and considering I was going to owe them some money anyway in good faith I gave them $500 BEFORE my surgery. Approximately 60 Days after the surgery I received a bill for over $2400 due upon receipt. It said if i am unable to pay the entire amount to call their "Business office" and make payment arrangements. This is where the absurdity begins. My first call to them was not a good one. I calmly explained what was comfortable to me and also explained I had already paid them $500 in good faith and although I wanted to get this paid off as soon as possible I have to Do it within my means. I still have a mortgage, have to keep the lights on and I still have to eat. The person I spoke with was downright arrogant and rude and ended up hanging up on me. Then I called again and got another representative and told her what I could pay minimum per month.I told them I would pay a minimum of $200 per month but more than likely it would be more. I would rather commit to $200 and pay $400 than the reverse. I was told this amount is outside Memorial Health payment guidelines. I finally got a supervisor (Daniel) and I explained my position and also asked since there are specific payment guidelines it would seem to me I probably signed something prior to my procedure agreeing to those guidelines, if you can show me that document I will gladly pay whatever I agreed to. I have asked no less than six (6) representatives that question and none of them have been able or willing to provide that document which indicates there is no document. Daniel said he would contact memorial and get approval for my "outside of guidelines payment proposal" and get back to me. Wait a minute I thought I was talking to Memorial??? Two weeks later I called Daniel back because I hadn't heard anything from him and he said he was still waiting to hear from Memorial. I told him I have some money to pay and I would like to make a payment to you. HE TOLD ME DON'T PAY ANYTHING UNTIL YOU HEAR BACK FROM ME. I thought that was odd for him to tell me not to pay and I felt as if I was somehow being set up. So, in June I paid Memorial $700, July, $400, August $300 Paying off more than half the balance in three months. it's a good thing I made those payments because to this day I have never heard back from Daniel. Still I am receiving the Bills saying I have not responded to their payment requests. I have given them $1400 towards a $2400 balance in 3 months how can they say I have not responded? It's Memorial who has not responded to my continued requests to make arrangements. Now today, 5 days after making a $300 payment to them I get a letter saying because I have failed to respond to their requests my account will go to collections in 30 days. Really? Do these people have the slightest clue to what they are doing? It's a good thing they record every call because I may need to subpoena these transcripts because if they take me to collections after all the calls I have made, after being told not to pay anything, after paying over half the debt in 3 months they will have a fight on their hands. I will use their collect, payment and call records against them. I have made so many attempts to resolve this with them it has become pathetic. Just this week the rep I spoke to when I made my last payment (Regal) said he was going to look into this and promised he would personally call me back that day. Well that was 5 days ago. You want to take me to collections? Bring it Memorial! It seems to me you have the carriage in front of the horses.
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14 August 2017
If i could give this place less than one star i would i saw my doctor 2 times for like a minute each time. I just moved here and only have my boyfriend here they kicked him out for asking about changing my bed cause i peed in it. They wouldn't give me a phone kept saying in a minute never gave me a phone. The officer there kept telling me i was faking it. They didn't do anything kept me for 3 hours until feeling returned to me legs they spelt my name wrong and told me they couldn't change the spelling without my id wich was with my boyfriend that they kicked out. The officer kept telling me she was gonna take me to jail for cussing because i was in a panic and she kept telling me to just stand and i couldn't that's why i was there. So i cant even pick up the medicine they perscribed me because they wouldn't change the spelling of my name. Never will i go to this hospital again.
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12 August 2017
I have sickle cell and just moved to Savannah from Miami a little over a month ago. Since I have been here, Memorial has almost killed me several times. I went in complaining of severe chest pain. After being discharged without even speaking to me, the doctor then told me once I begged to speak to him that there was nothing he could do for me it was just "pain". I begged him to keep me over night for observation, and he told me no. So I left and went home. Later that night I was rushed to St Joseph by ambulance with a fever of 105 and a blood pressure of 75/65. (Something like that). Turns out the pain in my chest was a blood clot in my lungs and not only that but my chest port had gotten infected and the infection had traveled to my blood steam causing sepsis. But according to the Memorial doctors there was nothing wrong with me. Since then, I have been having severe sickle cell pain not only in my chest but all over, most likely due to my body trying to heal itself (this just happened a couple of weeks ago). Since I just moved my insurance application for Georgia is still pending so I can't see a hematologist. So I try to deal with the pain until I can't deal anymore. And every time I go to memorial ED for help, I get a doctor who basically tells me there is nothing they can do for me and I was even told to DRIVE to Florida while in the middle of a crisis to see my old doctor. This has been the WORST experience ever, and I believe that hospitals like Memorial should not exist. At this point I don't want to live anymore. I have no quality of life. Why live and wake up to this pain every day and the people who are supposed to help me just look at me as another sickle cell junkie and refuse to even listen to me?
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15 April 2017
The billing department there is horrible. Tried to setup a payment plan to payoff my medical bills with them, and they wouldn't agree to the terms. They said I could pay it in full or a 2 payments, half now and half in 30 days!. I cannot afford to do that. On top of all of that the representative was rude. When I asked to be transferred to a supervisor, he hung up on me. Now they will probably send my account to collections all because I can't pay the amount in full or even in two payments. Any other hospital would have agreed to my payment schedule, because another hospital did for other medical bills that I had.
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21 February 2017
I wish I could post pictures. This place was the dirtiest hospital I've been to. There was blood from the previous patient on the floor along with the stuff they used on the previous patient still in my room when I went in. However, they did move fast and tried to get you out as quickly as possible.
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31 January 2017
DIRTIEST hospital I have ever been in. Pediatric ER is FILTHY. I am appauled at how little they care about the cleanliness of their hospital. I mean aren't hospitals supposed to be clean? This is the 2nd time I have visited the pediatric ER and it's just as bad as I had remembered. I am fairly new to Savannah and I am saddend by the choice of hospitals we have to choose from. I feel like I am in a 3rd world country. I pray we don't leave here sicker than we cameI will say that the doctors and nurses were very caring. I wish the environment matched up with the helpfulness of the staff.
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16 January 2017
I came in today for a procedure on my back that was quite painstaking in its time and very painful once complete. The staff at the hospital has been outstanding from the moment I checked in the recovery area to Kathy Sanders 42 year veteran of the hospital who is endlessly patient and exceedingly Pleasant a really great experience when you're not feeling well . This is the one terrific hospital.
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02 December 2016
I received a call today from Memorial Hospital, returned the call and the representative, whose name is Oscar, acted like I stole something. I told him that your agency called me, how do I know who you say you are, all the answers to your questions should be on file. He promptly hung up the phone. I called back and he answered the phone again, I asked to speak to his supervisor, whose name is Telisa, She was also very unprofessional. These representatives should be proficient in the customer service area, they should be trained better, being that they are representatives of Memorial. I don’t like being talked to in a condescending tone or belittled. If this is the best that you have, send correspondence to me by the postal service and teach your employees the customers they are making these vicious verbal attacks on, without them, they will have no job at Memorial. You treat ALL customers with dignity and respect.
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