I took my son's bicycle here because one of the brakes didn't work well and one of the reflectors was broken. I was told it was going to be repaired in 15 minutes; when I came back the same person told me he had a lot of work and I had to come back the next day. I did, and I was surprised to know that both brakes had been repaired so I had to pay for both (I had planned to pay only for one). The reflector was not fixed because "this and that". I took the bike outside to find out one of the brakes didn't work. I had to take it inside again, it took one minute to fix (which scared me). I'm never going back.
Awesome, quick service. Mega Cycle fixed within days for Mega Cycle was awesome in helping me out.
Just took my bike on first ride. Impressed. Thanks for the great work. You guys went above and beyond any other shop. Very happy and I will be coming back for all my bikes needs. Thanks.
Good place, reasonable pricing. But, they don't believed in wearing masks during this crazy COVID times. I've been here a few times and the employees just don't wear masks. Am at the shop now and they have a sign that states a mask is required when entering, yet employees are not wearing their masks. And there's guys hanging at the workshop counter with a beer and no masks.
Terrible service!!! STAY AWAY. Took my bike in on a Friday for a tune up and was told it would be ready by Sunday. Went to the shop right before closing on Sunday as I never received a call and saw my bike untouched just as I left it. Next day comes around(Monday) no call receive around 6:00pm I call the shop again. Was attended by Daniel who assured my bike would be done by the next day. Tuesday comes and no phone called received by 6:00 pm again. I call the shop again and the mechanic begins to spin his web of lies about how I had not brought my bike in until Monday then he goes on to admit that no work had been done during the 5 days they had the bike. Overall terrible experience they have lost me as a customer also if you do chose to do business with them be wary of their predatory practices.
There are better bicycle places than this one, I went there 'cause it was the nearest one to me.
Exelent service and quality
Great staff and service. Very pleased
Have bought two bikes here, the last one a month back. Good prices on the bikes. Terrible service though. They just walk past you like you're not there. I went back to buy a bike pump, guy helped me a bit, I said I needed a tube too, he wandered off and never came back, start talking on the phone instead. Walked past by me ignoring me even though I was waving at him. Very rude. The repair techs spend their time watching youtube videos and laughing, and hard to get their attention too. Once they help you, they are knowledgeable and good, but very strange attitude. I saw others being ignored too, wasn't just me. I had a bad experience with the repair service, too, like three years back. Had brought the bike in, they said they would do it that day, I come back at end of day, and they hadn't done it. I said I'll take the bike anyways, that I may bring it back another day if need be, and they go outside, and pull my bike out from under a tarp with a bunch of other bikes. They store the bikes outside! It had rained that afternoon, the tarp helped a bit, but it had gotten wet. Not cool! I vowed to never take a bike there for service again. Nonetheless, I went back recently because they had a good deal on a road bike, and I got it there, and am happy with the bike. Just not the service.
I have been coming to Mega Cycle since the 90's . Cant beat the price and service!!!
Terrible customer service. Sales guy is more interested in facebook than making a comission or actually his job from a selling a 3k bike. Taking my business else where. Im sure hes making the big bucks with that attitude
Terrible service!!! STAY AWAY. Took my bike in on a Friday for a tune up and was told it would be ready by Sunday. Went to the shop right before closing on Sunday as I never received a call and saw my bike untouched just as I left it. Next day comes around(Monday) no call receive around 6:00pm I call the shop again. Was attended by Daniel who assured my bike would be done by the next day. Tuesday comes and no phone called received by 6:00 pm again. I call the shop again and the mechanic begins to spin his web of lies about how I had not brought my bike in until Monday then he goes on to admit that no work had been done during the 5 days they had the bike. Overall terrible experience they have lost me as a customer also if you do chose to do business with them be wary of they're predatory practices.