Good people, small town business. Great service.
Was involved in an auto accident in Indianapolis, my car was towed here for repairs. Had my car for 3 weeks and within a week of receiving my vehicle from them it is back in a different body shop. I don't even think they put my car on a lift to look for damage they just took a quick glance and fixed what they saw at that moment. Very disatisfied that the remaining damage was so easy to see if you would have actually looked for it.
After a very disappointing experience at an Anderson Ford dealer, we decided to look on our own for our new SUV. We found it at Matlock Ford-Mercury, I called to make sure it was still available. Larry said he was going out to make sure and would call me back. Within just a minute or two, I was assured it was available. I called later to say we were on our way. They had put a hold on it for us even though they did not know when we would be there. It was a wonderful experience, we were treated like family and would recommend this dealership to everyone. We were in and out with our clean new Mercury in less than 2 hours!! Thank you Larry, Joe and Holly!!!