fast, professional, and helpful customer service. I was visiting from out of town and forgot my contact lenses. MGO had a doctor on site and had a new pair for me for an affordable price in no time.
While staying in Chinatown for a long weekend visit, I realized that I was going to need my contacts to see Sleep No More in reasonable comfort. I had my prescription sent to me and walked into Manhattan Grand Optical to see whether I could get a pair of disposable lenses. They were super helpful, and provided me with a “trial” set at no charge!! It truly saved my day.
I have dealt with the team here quite a few times over the last year and they are exceptional. Their level of service is beyond anything I’ve experienced anywhere. Can’t recommend them highly enough.
High quality service! It starts with Dr. Lillian, an experienced optometrist doing her magic and getting the RX right in order to satisfy my needs. This is followed by Paul, an experienced optician who did his magic to get the final product accurate and who went above and beyond to accommodate my needs. Finally, kudos to Albert, another optician, for helping me select my current frame years ago…which I still use today. Great service and extremely competitive pricing!
They have the best customer service in New York and the prices are very reasonable and cheap. They are very knowledgeable and they do not get upset when customers ask too many questions. I would go there from now on. Keep rocking and rolling.
Great team, quick service, and super good prices.
These people know what they're doing. Experienced people, they can guide you and inform you. A lot quality and variety.
Great place to find cool frames. I wanted to change up the look of my glasses, so I got a little chunkier frames than I'm used to. The salespeople were really helpful, and the frames look great. Decent price too, mine were $70 plus the cost of lenses. The back room with lots of vintage, wild-looking frames is a lot of fun.
They always treat me well, Lenny brought my business to this establishment, but since he's basically retired Paul has kept me coming back.
One very special positive experience..from order to pickup!! Selection wonderful, customer-centric business.everyone eager to help. Products well done and orders delivered promptly. And you just can't beat the prices.
We were recommended by friends and they were right on. Kudos to Sal, Albert, Tiffany and the entire staff.
I had the best experience one could possibly have while purchasing glasses and contacts. The staff and doctors were extremely friendly, professional, and knowledgeable. I never felt like I was being pressured to buy anything, especially when I told them my price range. I didn't feel judged for not buying expensive frames as I have in the past. Their prices are incredible, and they are fast! I highly recommend them to anyone who wears contacts and/or glasses. I am telling everyone I know who lives or works in the area bout these guys, I am very happy with my experience :)