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Added by Jopie, at 23 August 2016
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12 Reviews
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05 November 2017
This dealership is fantastic, they always take great care of my cars. I have two Lexus vehicles that Don helps me with. He gets me in and out quickly and at a fair price..
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05 November 2017
I love love love this place! I always get great service and everyone is so helpful. My service advisor Don is great and always makes sure that my car is in good hands. The service manager Todd is also wonderful and no one is ever rude or not helpful when I come here.
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22 October 2017
I love my Lexus (I'm in #4), and I love the Service department at Lexus of Westminster because of Service Adviser, Tomas Diaz. I won't take my cars anywhere else, Tomas is truly The Best. He is knowledgeable, honest and trustworthy. He won't sell you anything you don't need, but if they find something while working on your car, Tomas will consult with you before they do anything. And, he will get you and your car out quick if you want to wait, or give you a loaner if you don't have the time. I have never had any issues after getting my car serviced at Lexus of Westminster with Tomas Diaz; they will treat you like you're their only customer!
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18 October 2017
I have been a long-time customer and my service rep Tomas has taken such good care of me I won't bring my car to anyone else. I'm very particular about the condition of my car and he makes sure that it is clean and ready to go when I arrive. I always appreciate the loaner cars they give me because I'm in real estate and I can work when my car is getting taken care of.
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18 October 2017
I have been a long time customer of the Lexus of Westminster Service Department. One of the reasons why I continue to come back is that my Service Advisor, Tomas Diaz. He does an excellent job of keeping track of what needs to be done on my carthe routine things as well as the small things that may come up unexpectedly. I trust him and trust is important when being advised about the needs of your car. If you go there for the first time I would highly recommend asking for Tomas. He will take great care of your car!
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08 May 2017
100% Reliable & excellent customer care.
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01 May 2017
After I took my car for it's first 5k miles service maintenance. I thought everything was ok until the following day when I saw the notification message which pop up on the screen that I need to contact them for tire rotation. I was disappointed that they did not complete the services needed for my car that same day which I did not mind waiting for about more than 2 hrs since I opted for a free carwash and as a walk in customer. So I had to drive to different service center the following day which is the Cerritos auto center where I originally purchased my car. Even though the technician told me that I can bring my car to any service center for the first 5k and10k miles. I furious after waiting for 30mins only to find out that they just missed to reset the system. Simple things like this should be check thoroughly coz as a customer that makes us feel concerned or even worried if we read some warning on the screen. After few minutes their customer service called me and ask me about my experience. I told her about it and told me that the manager will contact me but I didn't hear anything from them again.
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19 April 2017
Service first! They are fairly quick and offer exceptional service. Dropped off my car Easter weekend, service advisor had told me they are backed up and offered me a loaner. Car was done a day later and they let me keep the runner an extra day since I was busy.
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29 January 2017
I came here for Recall Air bag for my car
. Service was good. but the bell boy like a sloth.response / report this review -
05 November 2016
Friendly and courteous service! Got great advice on tire selections and the service Mgr made some much needed seat adjustments for my comfort. Rest assured if you buy a car there the service center is also very good.
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03 October 2016
Great people - way better than Lexus support. Had a warranty dashboard approved more than a year ago, still don't have it. Was just told it could be another year - WOW - I would expect way better from Lexus.
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30 August 2016
Got this 2016 NX200t there Love my new car! Salesman was pleasant, Yui Chan.
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