About
Location :
Added by Jopie, at 12 March 2015
Opening Hours
- Monday 8:00 AM – 7:00 PM
- Tuesday 8:00 AM – 7:00 PM
- Wednesday 8:00 AM – 7:00 PM
- Thursday 8:00 AM – 7:00 PM
- Friday 8:00 AM – 7:00 PM
- Saturday 8:00 AM – 7:00 PM
- Sunday 8:00 AM – 7:00 PM
Gallery
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13 Reviews
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20 May 2020
I was a guest at the resort and decided to get the whole experience by going to their spa. It was pretty busy that day but the staff were very friendly and they really helped with me with options to ease my stress.
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01 November 2019
They put a charge on my credit card that was not mine and I can't get anyone to call me back. The SPA needs a face lift. The grounds are beautiful.
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12 October 2019
Well maintained, and secuded. Beautiful grounds.
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21 May 2019
Horrible customer service. My husband booked a mommy-to-be massage for me and he thought he booked it for a Thursday. I showed up on said Thursday and the front desk person informed me that my massage was in fact the following Monday. Ok, my bad, I should have double checked the email my husband sent me, I just took his word for it that it was on Thursday.
Monday comes around and after a long weekend at a wedding out of town I completely forgot about my massage (hello, pregnant brain!), there were no reminder texts/calls/emails sent before the appointment by the way, and I called to let them know I forgot and hopefully we can reschedule.
In the most annoying, condescending voice the woman said there was nothing that she could do. She couldn't reschedule me with another masseuse the same day, and if I wanted to reschedule the massage to a different day later that week, I'd have to pay for another session. So, in the end I was charged the full amount of the massage that I didn't even get, and I wasn't able to reschedule the massage for a later date either.
Thanks for nothing LakeHouse Spa! You won't be getting my money ever again.response / report this review -
07 December 2018
I have been here several times and great value for the money. Will continue to come back for amazing scenery and services. Wonderful amenities in locker room hot tub sauna and steam room with indoor pool
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13 October 2017
Beautiful place. Expensive services.
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14 July 2017
It was a wonderful experience. Definitely would do it again.
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03 June 2017
Very nice, clean, professional, and expensive.
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02 April 2017
Nice place! Decent massage. Big bill. Upscale place if you want to spoil yourself.
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22 October 2016
This spa demonstrates luxury with the comfort of home in a beautifully kept facility and grounds. Lake House Spa at Lake Austin Resort makes each experience feel as though exclusive. Day pass does not limit hours on property so after a massage - we stayed most of the day - enjoyed lunch and the pool with a walk by the lake - pure serenity
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19 October 2016
Luxurious! Worth the money.
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27 September 2015
I've been a few times in 2015 to enjoy the amenities. Gratefully, they've only IMPROVED on their customer service/kindness. They were about 3.5-4 star my first few times, and after reviews they've sent me, it's like they take SERIOUSLY what we as clients are looking for, well heck, it's the best spa in Texas and we would want only the best, no?
But the genuine treatment, not fake, as I've experienced in many fine resorts in our country, helps me appreciate the ambiance, serenity, and beauty of the surrounding area.
The outdoor bamboo area, altho delightful late fall and mid-spring is KILLER summer time, so plan on NOT booking the bamboo room during the June-Sept months. And for those sensitive to the sun (such as moi) their indoor pool is semi indoors, meaning it's in a cooling gazebo-like spot so the breeze of outdoors can be felt, careful of the wasps, and yet don't feel trapped by humidity as some gazebo-style pools can have one feel
The dining is delectable, light yet satisfying which is what one needs when enjoying a spa day. Mind they serve wine, but VERY limited quantities due to the lightheadedness one may experience through treatments. Be advised, the prices for the imbibements will hopefully encourage one to enjoy the herbal teas instead, as the glass will be filled 1/8 or less for that wine selection
And to top it off, the young lady in the gift shop is AMAZING!! So knowledgeable, so kind to assist, offer to wrap for gift-giving, make suggestions, inform of opportunities to have items ordered, sent, no hassles She's been a dream for many gift ideas.response / report this review -
19 March 2015
My favorite place!!!! Fabulous!!!
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