Name: Economy Plumbing Services
Address: 701 Tillery St #12, Austin, TX 78702, USA, US
Telephone: +1 512-649-2811

Economy Plumbing Services is a plumber, located at 701 Tillery St #12, Austin, TX 78702, USA. They can be contacted via phone at +1 512-649-2811, visit their website www.plumbersthatcare.com for more detailed information.

Location :

701 Tillery St #12, Austin, TX 78702, USA

Contacts :

Added by Jopie, at 07 August 2014

Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 5:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 5:00 PM
Friday 8:00 AM – 5:00 PM
Saturday Closed
Sunday Closed

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Anonymous

05 March 2021

I called Economy Plumbing after the hard freeze because we weren't getting hot water in the washing machine, and to get a "free" 1-year inspection on a hot water heater. Scheduling was a headache; they had a backlog of customers naturally but they kept refusing to tell me even how many there were and when I might get an appointment. Then suddenly they were available that day. I forgot to ask what the diagnostic fee was. Stan's charges $89 and they could give me an appointment, but it was 2 weeks out, so I said yes to Economy. Once Matthew was here he told me the diagnostic fee was $300. I asked what the hourly rate was, and he said $380. Full time, that would come to $760,000 per year. I said I'd get someone else. He came down to $225 so I said OK. He found the problem--sediment in the pipe--in about 5 minutes. Then he drained and inspected the water heater, told me I'd have hot water in the back addition where the unit is in about 6 hours, and left. I started a load of clothes in the washing machine and when the wash cycle ended, I heard a flood of water. He'd failed to re-attach the drain pipe. I mopped up the floor, then noticed the rinse cycle wasn't starting; he'd failed to turn the cold water back on. The next morning we had no hot water in the back addition. I got a ladder and climbed into the attic to inspect it. No power to the unit. He had failed to turn the fuse back on after draining it. Terrible service! Never again! And I only wrote this review because they asked me FIVE times for a review. Never again.
Anonymous

24 February 2021

After years of service, these folks just don’t disappoint. Contacted Economy Plumbing Services to schedule a pipe repair after TX winter storm. Samera was very helpful & understanding of my situation and helped schedule the needed repair. Professional, Quick, and Reliable from beginning to end. Thank you.
Anonymous

05 February 2021

The guys at Economy did a great job. They were thorough and did excellent work replacing our PRV. The were courteous and respectful. Definitely a positive experience. I Would recommend them to anyone.
Anonymous

20 January 2021

I highly recommend Economy Plumbing for jobs both big and small. Matthew specifically was a great plumber and we had to replace some fairly old cast iron pipes with new ones. All in all it was a great experience at a reasonable price and I will continue to use Economy for all my plumbing needs moving forward. Thanks again Matthew & Economy Plumbing for the exceptional service provided.
Anonymous

06 January 2021

Very happy with Economy Plumbing. They came and fixed my dribbling shower today. On time and quick to get to the root of thee issue and fix it so I could enjoy a shower once again tonight. Thanks!
Anonymous

18 October 2017

Excellent, Knowledgeable, Professional and on time. Their prices are very reasonable as well. I strongly recommend using Economy Plumbing for plumbing issues. I won’t hesitate to use them again.
Anonymous

19 September 2017

Very unprofessional! I choose this company because of high ratings but come to find out no one is there to help you! I could never get a hold of the plumber who came out to my house! I called and left voice mails, left text massages and still no reply! I had a lot of questions and no one from the company could answer them!
Anonymous

17 September 2017

Professional, Competent, and Reliable. I've been using Economy Pluming Services for a few years, and they have consistently modeled these business traits for me. Talmage was prompt, friendly, and was able to explain each plumbing issue in layman's terms. He made sure to provide me with an estimate before proceeding with any work, and kept me informed of his progress along the way. Before closing the work order, he walked me through each fix, and made sure I was satisfied with the work. Overall, I am a satisfied customer.
Anonymous

15 September 2017

I'm very happy with Economy Plumbing Services. The work was done quickly, all items were explained in detail, and the price was very reasonable. I'll definitely be calling them for any future plumbing repairs.
Anonymous

28 August 2017

Nothing wrong with the service but just know that if all you need is a garbage disposal reset/clean up the fee is $189(took literally 10 secs, by using an Allen wrench and pocking the disposal from the bottom, that's it) , which they won't let you know on the phone until the technician is on site already. They told me technician will call me 30 mins prior to arrival, did not receive the call at all. Technician took forever to generate an invoice, which I didn't think too much about it then but now everything seems shady because I never received a copy of the invoice either. NOT economical whatsoever. If that is the true cost standard set by the company, this business has failed the name it stands for. I'm going to fix my own problem going forward.
Anonymous

25 April 2017

Best customer service I have received in a long time from a company. Took the time to explain to me my situation and options and provided me time to make a decision. The technician was not out to "make a buck" like the previous company that morning. Aaron, thank you from the bottom of my heart for the great customer service. Will definitely use this company again and will pass the word to use this company for all plumbing needs.
Anonymous

04 January 2017

Fantastic work and Professionalism. Sean really knows his stuff and will go above and beyond for a client. Highly Recommend!
Anonymous

08 July 2016

If you are looking for Fast, Professional, and Curious service, you've found the right place to do business with!! Larry came out to my home yesterday, and from start to finish, I could not have asked, or expected, anything more!! Not only did he call before he arrived to let me know about how long before he would be, but he explained everything with me from start to finish on the job also!! AWESOME!! And while, for some, it might have been a(n) "easy-repair", things tend to get very complex in a huge hurry!! Not only did he fix what others in the past had done, but I had leak-free, running water restored to my home!! QUALITY craftsman and craftsmanship!! If you have plumbing issues, call here, and seek out Larry!! I'll definitely be dealing with him, and this company, for all my needs that's for sure!!
Anonymous

25 December 2015

Got a discount to clear a drain for 160 dollars. When Sean came out he quoted over 800. Stayed for five minutes, laughed at my wife because "she didn't understand" why we needed the extra expenses, and left. It was extremely obvious that he never wanted to be here. Obvious bait and switch.

Oh yea he was an hour and a half late too. If you get Sean it's best to not expect much.
Anonymous

23 April 2015

I never write reviews, but this company made me so livid, I have to share my experience. The driver of their company truck was going no less than 90 MPH on the 45 toll road. He PURPOSEFULLY boxed me in, making it impossible for me to safely merge. As a result, I ran out of road and barely avoided a terrible accident as he sped away. I was able to get the number off of the truck, and apparently the driver was the owner!! He has refused to return my calls for explanation. He was acting like an uneducated redneck playing with his truck like it was some kind of toy, AT THE EXPENSE OF MY SAFETY!!! Considering legal action.
Anonymous

14 August 2014

This company is very unprofessional and rude. I made an appointment, plumber came over gave me an estimate from his head then next day sent me a written estimate 2 times more than what he quoted. Estimate was poorly written, they lumped a lot of items together and gave grand total of $ 8,499. As if that wasn't enough I have been waiting for 3 days now to get a call back to discuss estimate and see if the job will get done. The sad part of this, they were highly recommended on "Angie's List" which I paid $9.99

Disappointed