Had a great experience at Kia of Irvine. They were very courteous. They offer curb side delivery but I opted to go into the dealership & meet with Mike.
Tommy was great! I sent in an application online before hand and was contacted by him. From the second he messaged me to the second I walked out he made everything simple. Last year I had to close my business which caused my credit score to lower. He worked hard with the finance manager to get me approved and trade in my current vehicle! Better yet they got me into a Telluride for a similar price I paid for my previous car! I definitely recommend checking them out ask for Tommy!
I'm glad I stopped by here today for my service. I have been very nervous about my car and decided to take it in for some maintenance. Al and his team in the service department did a great job communicating what work my car needed, explained all the pricing, and answered all my questions. They definitely exceeded my expectations for great service. I stayed in the lobby and studied during while they worked and many people came by to make sure I was doing okay. I felt like the whole team was very kind and I got to know them well by the end of my stay. I do have to go back for a new part soon, but I am excited to come back! Thanks Al for the great work today!
I booked service via their website for 09:30am, clearing stating the appointment was for a wheel alignment and oil change. I dropped the car off at 09:20, and I was told the work would take 2 to 3 hours, on top of the paperwork at drop-off it said "Time Promised" 12:30. I returned at 12:30, the time I was "promised", sat in the lobby and waited. The person that took the work order
HONEST employees forsure! 1 employee who helped me with my 2012 Kia i believe his name was Victor. Very friendly and didn't feel pressured to buy extra services which is always appreciated. If you come here ask for Victor i promise you will not be let down. Restrooms are clean as well.
I had stumbled upon of dodge caravan online. And David Martinez was the one who contacted me. From that point on he gave us his undivided attention. We told him what we wanted and price and he did that. We felt no pressure to buy something. He genuinely was looking out for our best intrest. And that meant a lot. We will be going to David for all our future cars. We are one happy customer.
If you wanted to get a good lease deal then this is the right place. Awesome customer service and reasonable prices. I would highly recommend to ask for Mike Khartabil he is very knowledgeable, doesn't apply pressure on his customers and very supportive. I am very happy and satisfied with the deal I got. Many Thanks Mike!!
I was there yesterday to buy a car! Everyone was nice and friendly. Rabi Chehade was my salesman. He was so nice and helpful. He made this experience go nice and peaceful for me! Not only do I give him 5 ⛤ I give him 2 👍👍 I'd also like to mention Sammy in financing. He was great too! So happy with my time there! Thank you very much!
I bought a Kia Soul from Kia Of Irvine and the entire process was first class.. My salesperson was Troy Fields was the most honest, knowledgeable ,and personable auto salesman we have ever worked with over many years. The car was delivered exactly as promised. addition to the things that Troy went over with me he wanted to make sure things were well explained and that I felt comfortable leaving the dealership. Thanks Troy..
I purchased a 2018 Kia Optima S model. White with black interior. They had a large inventory on the lot. It was nice to find exactly what I wanted without having to wait for a dealership trade. The sales staff was friendly but typical pressure sale. I was looking to pay cash and wasn't ready to purchase that particular day but came back a week later. I was hoping to have a clear breakdown of cost and options to review, however I was given a paper with random numbers handwritten all over it. Why do salespeople always do this? Also, they wouldn't let me take the paper or make me a copy of it. Weird. When I came back a week later to purchase I had to start all over again, even had to do a second credit check.
Anyway we came to a reasonable price and I was happy to get my new car. A bit annoying that I had to finance a small part of the car just to get the Kia cash rebate but we'll be paying it off right away.
The tint on the car was scratched and bubbled (didn't notice at first) but they fixed it a few days after I drove off the lot.
Overall, nice dealership. Decent sales staff. Hoping my new Kia will last as long as my old Toyota Corolla lasted (12 years).
So grateful to the friendly team working at Kia of Irvine! They made my first Kia buying experience so easy. They were willing to work with me and my budget and everyone there was super friendly and down to earth. Mousa helped me find the perfect car for me and now I love my Kia Optima! Definitely worth checking out.
Such a great dealership. We got an amazing deal here on our first Kia five years ago when they opened and got an even better deal on the current Kia. Make sure to see Fred in sales, his insight and advice was right on point with my needs and I never felt like he was over selling me on anything I didn't need. He made the decision easy. Their finance guy Sammy is great too, he's a wealth of knowledge in more than just car finance. The manager Michael was really nice as well. Thanks Fred, Sammy and Michael for the great experience and Kia.
I went to look at a car I had found online and was extremely happy with my experience with Mike Khartabil and Kia of Irvine.Mike was extremely helpful not pushy what so ever. He dealt with me and my two kids perfectly. He helped the entire time and got me in and out of their with financing in less than 3 hours. No haggling no BS. he also drove my new car to my place. So I would definitely go back here for any future business and would highly recommend Mike and Kia of Irvine. Thanks Mike! Job well done.
So I came here all the way from the Bay Area to get a Cadenza.
Experience started off rough, but once it switched to working with David Martinez things went perfect.
Highly recommended if you get a car from here you work with David. Very laid back, calm and easy to talk to. Plus, he listens to your needs and does his best to make em happen.
We just purchased a used car for our daughter. We've been doing a lot of research and found one at Kia, Irvine. We met with David Martinez and he was great! I was straightforward in telling him what we wanted and what we could afford, we picked the car and he had us talk with Tony the Finance Manager. Tony was so kind, straight forward with a great smile, not your typical number cruncher. The entire process was quick and efficient. Dave and Tony are a great team!
They are friendly but they're not proactive and don't communicate well with Kia of America. I've had equal numbers of flawless service appointments and ones that have gone poorly in one way or another. All in all they are not the best but they are also not the worst. I'll likely keep going until I find someplace better.
I never do yelp reviews although I use it all the time, but David totally deserves it!!! I've had the worst luck with cars and shopping and he's made everything so much easier and less stressful for my mom and me. He helped work with my price range and to make sure I was confident with my purchase and with something I absolutely love!!!! He has been the only salesman I have absolutely trusted with everything. He deserves the rave!!! Thank you for everything David, I love my Kia :)
David Martinez was a great help!!!! They were great and very patient with our children! I was amazed when my husband said they had a children play room. We walked out with the car we wanted and they worked very hard for us to be able to get the best deal and payments. Thank you David for all your help if you read this comment.
This is my second car I bought from this dealership. My same salesperson, David Martinez was still there, and as always was a pleasure to do business with. I can say that he definitely goes above and beyond for his customers. He will literally drive to Timbuktu to pick up a car for you, if they don't have it there. After we got done with all the particulars, he sent me on to finance, and that's when Tony took over. Tony continued the exceptional customer service. I wouldn't hesitate for a moment to refer anyone looking for a Kia to go to Kia of Irvine, they won't be sorry. Thank you.
David Martinez is a very nice guy and helped me to get the car I wanted, he's very patient and friendly. He helped me with everything he can even having only fair credit. I recommend people to work with this guy. Love my new Soul ❤