The hotel itself is very nice. The room was spacious. The staff at the front desk, and the guy who brought a roll-away bed to the room were very nice and helpful. Even the continental breakfast was better than I expected. Would recommend.
The location seemed nice. It was very clean, which is more than I can say for most hotels. Food was Good, but not great. Overall a pleasant, but not outstanding.
We spent two nights. The rooms were big and clean. The staff was great and friendly. The pastries in the morning are amazing. The only complaints we have are there is no on site parking. There is a parking garage across the street and there is no true loading and unloading area. My wife and I were traveling with a 1 month old baby and my mother in law who has a hard time walking. When we got to the hotel there 4 cars parked in the unloading area and we could not park near the hotel. We had to park a block away in the rain. The hotel staff didn't seem to care that people were parking there because it was free and then going to one of the many other businesses
Nice venue, attended the Water and Land symposium held there recently. The building looks very modern inside and you couldn't hear the presentations going on in the adjacent rooms at all. The proximity to Kent State campus is a huge plus and there's also a parking garage incredibly close by which was very convenient.
The location is easy to get to, close to a parking garage, and very nice inside. The food service was excellent and all the staff was friendly and helpful. This is a great venue for meetings and conferences.
Had a really nice time here, we got a 7 person suite but only had four because the others that were supposed to go down, didn't. But we had a really good time and I enjoyed the kitchen and the pull out bed. We stayed two nights and the cleaning staff was really friendly got us anything we needed.
Rooms are very nice with comfortable beds. Bathroom is spacious, but toilet area is small, which prohibits one from thoroughly cleaning themselves after going. It's all about the finer details that keeps people coming back. Things like not installing a toilet paper dispenser next to your legs, because this forces one to sit at an angle on the toilet causing one's legs to be up against the shower wall. Enough about the toilet/placement issues. Room service is very expensive, food is good, but just good and coffee is bad, way, way too strong. Bitter. Staff is professional and polite. Would I stay again, maybe. Need to receive a deal, as parking is $10/day, another downside, and I have to go to the lobby restroom.
Our late night dinner last night was FABULOUS, and the staff was amazing. My colleague and I shared the delicious walleye dinner. And the staff split the soup and salad so we could both enjoy. Hotel dining can sometimes be less than satisfying, but tgis experience was spot on.
The room is spacious and comfortable with refrigerator and microwave. I never noticed hotel room cleaning staff. Hallways and corridors are tidy and clean. Bathroom has a modern feel. Location includes a parking garage across the street. Because it is part of Kent's downtown, a range of restaurants and stores are in comfortable walking range. Streets are clean and detailed with brick walkways. Having lived in a college town, this was a surprisingly step up in style and openness. Costs are reasonable.
Location was good easy to find. Parking was good not to expensive. Very clean
Staff here is great. The hotel is very clean and so are the conference rooms. Highly recommended
Nice rooms, comfortable beds, great service. Sound proofing wasn't great. I would stay there again.
Attended event in the resturant and lounge area. Was clean and well appointed. Staff very attentive and friendly. Was a great space for the intimate event.
Such a marvelous hotel. Swanky, hip, boutique property. Staff was spot on. You can tell that they desire to make the guests visit the best that it can be. Incredible food and atmosphere. We will definitely be back. The town is adorable. So many great restaurants to choose from. Not to mention the on site restaurant called Nineteen10. Burgers to die for.