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About

Keffer Chrysler Jeep Dodge Ram is a car dealer, located at 8214 E Independence Blvd, Charlotte, NC 28227, USA. They can be contacted via phone at +1 877-406-5245, visit their website www.kefferjeep.com for more detailed information.

Location :
8214 E Independence Blvd, Charlotte, NC 28227, USA
Added by Jopie, at 27 October 2016

Opening Hours

  • Monday 9:00 AM – 8:00 PM
  • Tuesday 9:00 AM – 8:00 PM
  • Wednesday 9:00 AM – 8:00 PM
  • Thursday 9:00 AM – 8:00 PM
  • Friday 9:00 AM – 8:00 PM
  • Saturday 9:00 AM – 8:00 PM
  • Sunday 1:00 – 6:00 PM

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15 Reviews

  • Lisa Arcuria
    23 October 2017

    This is my second purchase from Keffer Jeep and I couldn't be happier. Willie Hailey was my salesperson for both transactions and made each one a seamless experience. I never felt pressured and he was extremely helpful in answering all of my questions as was Andy Bell in finance. I would highly recommend this dealership and their excellent staff. Thanks again Willie. I love my new car!

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  • Taria Conley
    14 October 2017

    I had a great experience leasing my new Jeep Grand Cherokee Altitude. Nate did a great job finding me the exact vehicle I was looking for at the perfect price! I did not feel pressured at all. Paperwork took less than 30 minutes ( thanks to Jeff Reed). I would highly recommend this dealership.

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  • Sloan Kiechel
    13 October 2017

    I went to finance a car today, my dream car to be exact. I knew it would be difficult, because I am young, and every car I have bought in the past was with cash. While I have good credit, I've never had car credit before.

    Tammy was amazing. She let me test drive the car and fully look it over. She is very personable, and really nice as well. We ended up being there a few hours because of my credit situation, and the whole time she offered to get my dad and I anything we needed.

    No one enjoys spending hours at a dealership trying to get a car, but I knew with my situation it was inevitable. So I'm glad that the time I spent was at Keffer, with Tammy, because not only did she treat me right, I got the car of my dreams.

    Thanks again Tammy!

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  • Jason Woodard
    06 October 2017

    I just leased a new Jeep Grand Cherokee and worked with Nate Conley who was incredible to work with. The negotiation process was not awkward or difficult at all. Once we agreed on the price I sent him the information he needed to start the paperwork. Once I got to the dealership it took less than 30 minutes to finish the paperwork and was extremely easy. I recommend Nate Conley to anyone looking for a new car as well as the Finance Director Jeff Reed. This is the best car buying experience I have ever had.

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  • Kristine Heiman
    02 October 2017

    My husband and I are first time car owners and searched everywhere before deciding on Keffer because of their high ratings. We were welcomed and helped by General Washington (yes, that’s his real name) throughout our two visits there. General along with his GM, Mike were not pushy but were personable, sincere, and helped take the time to educate us on all of our options. We will only be coming here in the future for all of our auto needs. They made the entire process painless and enjoyable. Thank you everyone at Keffer for being so welcoming and accommodating!!!

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  • Mike
    06 September 2017

    So I originally I had a bit of a rough time at Keffer (as noted in my previous post). A few days later I was called by Brandon Melendez with an offer to sell me the car at the advertised Internet price. I texted Brandon the next day and asked him to give me an out the door price. I received nothing but excellent service from him and his team after that. I was able to get my loan approved and bought the car last night for a very aggressive price. Brandon treated me very well and was straight forward with me on every aspect of the sale. To the team at Keffer: a buyer appreciates a straight forward sales person who just gives you the facts. No fluff and no "oh wow this is going to look great in your garage" kind of talk. The team at Keffer reached out to me to fix an issue that occurred and that was greatly appreciated. I highly recommend Brandon over at Keffer if you are in need of a new car. He is a great guy from New York and actually drives a Dodge Charger himself. He knows his product well and is a pleasure to deal with. Thank you for everything.

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  • Wesley Nickel
    24 August 2017

    I wouldn't go anywhere else other than Keffer to get a Jeep or Chrysler vehicle! Great experience from the sales team and sales managers. Ask for Willie Haley when you walk in, best car salesman! Jeff Reed, the finance manager, was awesome, personable, and had all paperwork and information ready to go for signatures. I have two Jeeps from Keffer, go there for all of my service, have gotten loaners every time I have gone in as well, no questions asked. The service team is the best I have ever dealt with, anywhere! Keffer is the best, no one even remotely close to catching them on customer service!

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  • Jessica
    24 August 2017

    Want a new car? Will Conner is your man! I knew I came in with a difficult situation and specifics for a new Jeep Wrangler. He took the time to listen to what I wanted and was honest about it being a difficult find but he was up for the challenge! He treated me like an old friend, instead of just another sale and I knew we were in good hands. I was able to test drive another model, just to make sure I was certain on what I wanted and we were off! He was honest and upfront the entire time about what was going on with the process and what the chances were to get the exact specifics I was looking for. He ended up finding everything I wanted, and more, within my price range! We worked through all the financing and he fought for me to get the best deal possible. I even got to watch my new Jeep roll off the delivery truck and got to check it out before being unwrapped! During pick-up he took the time to show me how to take the top and doors off and put back on, including tips that can only come from another Jeep owner. He also went over all the fancy radio features, helped me connect my phone via Bluetooth and set satellite radio stations. It was like he could read my mind, answering questions before I could even ask them! Thank you Will for putting me back in a Jeep! P.S. You deserve a raise cause you worked your butt off for me!

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  • Jimmy Gubelli
    08 August 2017

    Willie was the best! He was so friendly and personable. Easy to talk to and get along with. Willie worked hard and made sure that the deal could happen for me. He was respectful and listened to me while we talked. Willie was awesome. My experience was so much better because of him and his hard work.

    Thank you Willie!

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  • Dustin Fuzzell
    28 July 2017

    Heather was amazing! I wanted a truck that was very hard to find! She really went over and above to find the exact truck I wanted. Heather was very patient and worked hard to make it happen! I went to multiple dealerships and no one else was able to get me this exact truck. Less than a week later Heather had one lined up for me! Excellent overall experience with everyone at Keffer! Thank you so much I love my Ram!

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  • Richard Hansen
    06 January 2017

    I was referred to Kim Erickson at this dealership from my father who had purchased a 2016 Grand Cherokee from them several months prior. I stopped by unannounced, but it was not a problem. Kim made time for me and showed me what I needed to see from their stock and that fit my needs. The negotiations were easy and transparent. They made it easy by not playing the whole back and forth game between the sales desk and the showroom. I was able to see the numbers in the system and they were honest and open to negotiating a fair deal. All in all there was no feeling of pressure and once the deal was underway, process was smooth a relatively quick with no surprises. I would recommend this dealership to anyone looking for an FCA product. Great selection, great atmosphere and friendly service. They also have a great service department and customizing shop for the modified Wrangler and pickup market. Go see Kim Erickson for a great car buying experience!!!!

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  • Michael
    04 January 2017

    I bought my first car from Keffer and I had a great experience with them. The salesperson, Monique who helped me was fantastic. We searched their inventory to find the right Jeep for me. She made the entire process seamless and took time to walk me through every step. Also the sales manager came over numerous times and really seemed to care that I received the best deal. When I picked my Jeep up, it was perfectly detailed and looked immaculate. Overall I had a great experience at Keefer and would recommend their dealership to anyone.

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  • Tammy Harding
    13 December 2016

    I would Like to Give A Big Shout Out & Thank You to Will, Jay, Mike,& Lauren for all there Help purchasing my 2016 Jeep Renegade!! My Experience with Keffer Chrysler Jeep Dodge Ram was Amazing!! They were 1 Great Team to work with!! I Definitely would Recommend them to My Family & Friends!! They were there step by step. i kept going back in fourth but wasn't sure what i wanted and they listen to my concerns and help me with my decision!! Thank you So Much!! This is Our Second Car from there!! I can say the experience from the first time was very good to. My husband was very pleased as well.

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  • Mary Lang
    09 December 2016

    Bought my first Jeep in 2015 From General Washington and then 18 months later wanted to trade it for a 2017,,, called Keffer Jeep to find out the name of the salesman that helped me last time. I could not remember his name but How could I forget a name like General Washington (it is his real name) so I made an appointment with him and I am now the proud owner of a 2017 Jeep Wrangler Sahara at a very reasonable cost. The General Sales Manager, Michael Turner, was also very instrumental in my receiving the absolute best customer service. during this purchase. He was able to make me feel I received the best pricing for this Jeep. He understands how to make a customer feel like they have the attention of management in every aspect of this highly important purchase. Both he and the General and Keffer Jeep will be my choice on my next purchase,. Pass it On.

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  • Brittany Dean
    03 November 2016

    I love my 2016 Renegade Latitude 4x4 Turbo, I had been looking for one in that combination for a good while now, and Keffer Jeep had it in stock. Better yet even, it was ORANGE! I traded in my other vehicle which was practically new and had to haggle with them to get a fair trade in price (they were trying to give me "fair" condition price on a MINT car that needed nothing.). Got them to honor the online price which was the reason I drove an hour to get there, after they tried to sell it to me for 1000 over sticker (26595 vs the 21XXX listed online). They were agreeable enough to honor their online price. Heads up, double check your trade in value and verify local prices before signing anything. My salesman Mike Benjamin was friendly, the finance manager was really helpful even though he was new and took a little longer with our paperwork. The only thing I am really dissatisfied with is the fact I was not offered any accessories to toss in with my deal, also there was a scratch on the black trim around my bumper, which i didn't notice until after they detailed it when I got the car home. I have yet to hear back from them on that. I would give 3.5 stars, but I guess I'll be nice and round up :) Thanks for the perfect Jeep, just try to be more straightforward with the pricing and make your parts department some money by offering accessories.

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