Very helpful people
My visit was worthless. Items of the same brand were on salebut not the one I wanted. Engrave the piece with a name or logo.except the piece I wanted. Use your 30%off coupon in the gifts dept.except the item I wanted. I walked out and threw out my flyer.
I don't find the staff any more knowledgeable than any box store, the rewards program is pretty sad, and somehow I tried to even exchange a couple fittings and got a total of $5 duesame prices, even exchange, but was told "that's just how it is." I see no reason to return to overpay for this level of service.
I would consider hiring new cashiers or having a meeting. Went there with my boyfriend to get a snow shovel and she didnt smile once didnt ask any questions pratically threw the recipt at my boyfriend didnt say have a good day or anything. Little girl at least you have a job youre getting paid to be rude. Where as i think you should get fired.
I had a wonderful experience with them last year! As a matter of fact I waiting for them to open today so I can go there! Love you Ace
The staff is super helpful Every time I come here. The kids love it because they have free popcorn to keep them busy as I look around.
Over priced and not a good store to shop at.especially when you have a warranty on an item and they ask you how you broke it or what happened.which according to d ewalt and craftsman they have a no worry/ hassle free return policy but staff at kabelin give you a hassle to return and item.plus the charge 14.00 dollars for a half sheet of drywall.I will not go to these stores again way over priced and the customer service sucks.plus they have someone at the entrance asking if you need help finding anything and if you tell them no and you walk towards where you are going they still radio some one to follow you and wait to see if you need help.if I needed help I would ask just do your job till I need your help very unprofessional employees in these stores.the staff in the hardware side are very rude people always crappy with customers.I was in the store today and bought some stuff and carrying a piece of drywall and other stuff and not one staff member asked me if I need a hand or a cart.UNPROFFESIONAL in all aspects
My latest dealing with the Laporte location wasn't great. Good luck getting any help in the rental department. I waited for 20 min for some help and there were 2 other customers. The rental guy had a bad attitude. When I returned my item the next day, the same employee sees me unloading and doesn't bother to ask if I needed any help. Very unprofessional once again. I also learned that I would have to present my credit card again (which I didn't bring) to have my deposit returned. That information would have been nice. The girl that checked my return in was very pleasant and helpful. The machine worked as it was supposed to. I will still go elsewhere next time