About
Location :
Added by Jopie, at 10 May 2017
Opening Hours
- Monday 7:00 AM – 9:00 PM
- Tuesday 7:00 AM – 9:00 PM
- Wednesday 7:00 AM – 9:00 PM
- Thursday 7:00 AM – 9:00 PM
- Friday 7:00 AM – 9:00 PM
- Saturday 8:00 AM – 8:00 PM
- Sunday 11:00 AM – 6:00 PM
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14 Reviews
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24 December 2017
My oil change was super fast! I loved they sent me a text when it was done so I could return for fast pick up. Well done! :)
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15 December 2017
George is the greatest service manager you can possibly hire.
Kind, considerate, knowledgeable, and willing to work with you and your schedule.
No; He didn’t tell me to say that.
We have two Hyundai’s and the service department is the value added that keeps my wife and I from having our autos serviced elsewhere.
I once owned a Honda. I purchased it from one dealer and had it serviced at another.
Being in the sales business myself since the early 70’s; The two key works to make someone do business with you and not the person at the other firm is “Value Added”. What can you do that others won’t or don’t.
Bill and Julie Wolf
Hernando Fl.response / report this review -
13 December 2017
These folks are awesome. I was jerked around for over a month by another Hyundai dealership that couldn’t get me the car I wanted. We called Jenkins and three days later, I walked out with the perfect car and a great deal. Every interaction was flawless, from little stuff like the coffee and donuts to the major things like finding great discounts and financing. I highly recommend these helpful and professional folks!
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02 December 2017
Very horrible experience! My motor had a recall on it ! After I was informed that worked on my car for about 2 weeks and once I got it back! The car drove rough, I called my service advisor ! She didn’t return my phone call until the next day! I advised her my check engine light came right back on and later the next day my car stalled on me once agian and I was without a vehicle! Never have I been so upset in my whole life this shouldn’t have never happened! I toke very good care of my car and now this is going on ! So now here I am again week 3 without my car again!!
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12 October 2017
I came in for an early graduating present - and got even more than I asked for! Haley Casko was the young woman that helped me and I could not be more thankful. She made sure to have everything I asked for ready when I got to my appointment - including a car that was way better than I had expected. The appointment was easy, stress free, and such a pleasure. She is very personable and great to work with. Very pleased with my car and experience - this dealership is lucky to have her!
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09 October 2017
If you can, take your business elsewhere. This place is a high pressure. Want an oil change? Better be ready to talk to 50 people about fixing stuff on your car, better be ready to talk about financing a new car as well! These guys will run you around in circles in hopes to pinch more money out of you. I've had them offer unrealistic offers on new cars (IN MULTIPLE WAYS) that never come out to be true. Don't waste your time here. Show up, stock up on their donuts and coffee and leave
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30 September 2017
As a Combat Army Disabled Vietnam Veteran I don't like the idea of Hyundai supporting the NFL with ads when the NFL Players won't stand for the National Anthem and Flag to honor it. If they continue , I will not purchase your vehicles or services again.
I have purchased many cars from you over the past 10 years and enjoyed the great service and vehicles.
I have tried to call Hyundai headquarters and let them know my displeasure on this matter but I get put on hold for more then 1 hour and no one answers. God Bless Our Country & Flag.
Don't know if you will post this !!!!response / report this review -
29 August 2017
Service starts smoothly outside when arriving for scheduled appointment. Hyundai employees greet with a smile and relaxed welcoming conversation, as they smoothly do their work and escort customers indoors to their service advisor write service work order for service technicians. I love the waiting lounge area where customers can wait for car work to be completed and enjoy breakfast, lunch, coffee at the in house cafe. The recent renovations made this area welcoming & bright, plus comfortable seating, tables & chairs with free wifi and electrical floor connections under table for devices to be recharged.
The work on my car is always top notch. My service advisor, John Handy, is super at his job, listens and cares to understand what I need done. I am very pleased with my service, not any problems. Jenkins Hyundai of Ocala has a firm and successful understanding of automobiles, service & parts departments including new car sales employees, my sales woman Carolyn Davis (she is super helpful), in fact, all employees show respect, helpfulness and knowledge to me. I highly recommend Jenkins Hyundai of Ocala service department.response / report this review -
07 August 2017
Everybody was great there especially Jerry he went out of his way very kind-hearted very honest and I love doing business with a handshake. I went in to buy a used car certified for my daughter everything went smoothly the finance guy everyone was exceptional. If I ever have a need to buy another car I will definitely look into you guys again thank you very much. Customer satisfaction is very high on my list you guys passed.
Mikeresponse / report this review -
26 June 2017
They do not carewent for an oil change, they did not tighten the oil drain plug. almost destroyed my engine due to no oil. Went back to give them another chance, They scratched my hood wiping it with a cloth that left small scratches. Of course can't prove it so they take no liability. Went back today and now told no loaner for oil changes?? well if it didn't take two hours wouldn't need one. So I wait, while waiting i go outside and listen to two salesmen talk about customers negatively, continue to wait, my service adviser sees me several times and does not say anything to me.Finally after 2 and 1/2 hours i go ask and am told rudely! I went looking for you and couldn't find you. Mind you i have my phone with me that accepts e-mails texts and phone callsyet nobody tried to notify me? I will not return and i encourage no one to patronize this business.
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12 June 2017
I highly recommend this company to any and all present and future Hyundai car buyers. They have assembled a very knowledgeable team, great customer service before, during and after which is hard to find these days.
Top notch service from Carolyn Davis, Highly, again, highly recommended sales person! felt like I knew her for yearsresponse / report this review -
08 June 2017
George in the service department was great!!! Had some issues with my car and he communicated with me about what was going on thru the whole process. I know he was busy with other customers but he made sure I was updated. It's the worse when you just sit there not knowing what's going on or if I have to ask for an update. Not with George. He even printed out some stuff for me to read about what they were doing to my car. I definitely will be back! Thanks George
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27 May 2017
We didn't expect to purchase a car during our visit to Jenkins because Jenkins was the first place we went to, but the deal that was offered to us was too good to pass up.
When I brought my car into Jenkins for service I was greeted promptly. The waiting area is large and comfortable. The time waiting for my car to be completed passed quickly.response / report this review -
17 May 2017
I was in need of tire rotation and oil change but I didn't have an appointment. The staff was great to accommodate my needs. Even though I had a bit of a wait I was able to get the car maintenance complete. Staff is always friendly and I appreciate the fact that they were able to assist me given the short notice on my busy business schedule. Thank you again, I will be back soon for my window tinting. Rachel
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