When we moved in, this community was in a miserable condition. The new management has been working really hard to set things right and undo the accumulated grievances of the residents, which has been ignored for several years.New mulch has been put in the playground, more landscaping efforts includes cutting of harmful bushes & new turf has been put in courtyards. it's an ongoing process and I really applaud the initiative being currently taken. Maintainence is now fast and efficient and any problem is sorted out asap. Gates were fixed, unfortunately broken by some resident again. They are planning to expand the play areas for kids. Seem things are moving towards the brighter side for Jefferson in the coming months.
I had been staying in this apartment for more than 2 years and was never happy with the maintenance. Surprisingly 4 to 5 months before the maintenance was awesome and I myself provided a very good review for the maintenance and thanked the management. Would like to take back my words. I again face issues with maintenance. I had called and raised couple of requests before a month and none of the maintenance guys turned up. So went in office and got the work orders created with one of the front desk staff. While i was providing the information to the staff there, one another lady who was helping the other staff interrupted me and asked how did the blinds GOT BROKEN. I never told the blinds got broken. I told not able to pull the blinds up. may be it is stuck. Totally upset with the Interrupting lady's behavior towards the residents.She was talking to the staff such that I should not hear what she says,I very well knew what she was saying to the staff who was helping me to put in the work order. The only reason to stay here is for the school. I have stayed in apartments in Charlotte and the leasing office staff were very welcoming. Even if there are any issues I don't feel like going to the apartment leasing office for anything as they are never cordial and I feel little upset after reaching home thinking of the way they treat us.
I took this apartment and stayed for 10 months and while leaving i thought they will be charging for previous management pending issues. But when i left the house , leasing staff did Good Job and they didn't charge any thing. In fact they charged for the Bathroom appliances , later contacting to leasing staff , they removed that charge and return entire deposit . Everything is ok , if the leasing staff patiently talks /responds with tenants/customers
This place stole my money. I went to this place to apply for my mother an apt. My mother was not present with me so I was told by the leasing rep to go ahead and sign for her and she could come in at a later date to sign for herself. I accidentally forgot to sign the portion of the contract giving them authorization to run my credit. I was told that they could not run it until I came back and signed. My mother decided she didn't want to go with this place so instead of going back to sign I went back on my lunch break to pickup my money order since they couldn't run it anyway. they told me that there was nobody there that had a key to the safe so I would have to come back. I called to let them know I was coming back and that's when they told me that they were not returning my money because I signed the page that said I forfeit the money if im denied. Even though they COULD NOT run my credit. This Leasing manager is a con and has no integrity. if you are thinking of applying here be careful and very intentional, don't count on them to do the right thing.
I really faced very bad experience when i am returned back from my 5 weeks vacation. My both cars were towed and unfortunately none of the leasing office executives answered to my basic question.
What is the reason for towing my cars?
Does i break any of the leasing terms?
Do i parked improperly?
The answer will be NO, so none of the leasing executives replied to my questions in last 6 weeks.
When i reported my cars were lost, police officer called the towing agency to find out if my cars were towed and also he inquired the reason for towing. Police officer is bit surprised to hear the reason.
Till now Assistant Manager or Manager or any of the executives from leasing office answered to my questions. I sent at least 5-7 reminder emails and called 5 times. Every time, only one answer I heard back from executives, we will get back to you or will inform to AM/LM.
Only explanation I heard from the towing agency when i got my cars back, few bushes in front my cars were grown so they towed my cars on the request of Leasing office as someone from the leasing head office coming for inspection.
If bushes are growing in the parking lot, might be those are not marked as a parking spaces. I paid $400 to get back my cars.
One thing really need to appreciate is Service manager replied to one of my email to contact leasing Manager or towing agency. I tried to contact, but none of them replied to my calls.
Now the latest problem i am facing is No online options to submit the service request, really lost why they took off the option to submit the service request online. Only way is to send emails or call.
Friends,
Before renting apartment in Jefferson please speak to the tenants already living here, the below negative reviews are for a reason.
The biggest problem is absolutely zero maintenance and very rude and headstrong leasing team. And with the new management team, you have to listen or just follow their order. They don’t have time or patience to listen to you. . And see the pictures, this is what the maintenance team has done, I have to clean up everything on my personal expenses.
And ever after cleaning all this and handing over a neat and clean apartment, I was made to pay a huge amount as cleaning and repair charges.
After staying for two years with no maintenance, with plumbing issues, wall leakage, roof leakage, roaches, bathroom overflows, air leaks, AC issues, all kinds of repairs, I have to repay an extra month’s rent as the new management team make up these charges and does not listen or follow the rental agreement.
Beware, please do not get into this trap and suffer like we are doing now. Don't believe in the auto response of this review, they don't pick up our calls, don't respond to emails and if you visit the leasing office, you have to wait 2-3 hours to speak to the new management and even if you get a chance, they are not going to listen to you at all.
Wow, I got auto response here in less than a minute, if you can respond to our emails or service requests, you would not have to waste time here.
"STAY AWAY FROM THESE GUYS"
Jefferson at Perimeter at Dunwoody, GA. We are living in this apartment for the last 3 years. For the last 1 month we are facing the noise issue from the above apartment. Tried talking to the neighbor, called the cops and nothing is working. The noice is coming from morning 7 AM to 11.00 PM. Non stop running, throwing heavy objects and playing in the apartment. We have been complaining to the property management for the last 1 month, but no action so far from the management.
We lost our peace and my wife is mentally sick. Because of the noise, my son is not able to focus on his studies and I couldn't even take phone calls.
When we are looking for a solution, they are asking us to relocate to a different apartment. Instead of asking us to relocate, they should have given this option to the apartment guys who are creating the problem. They are NOT even attempting to control the situation. The new property management is HORRIBLE and not even willing to work on what they are supposed to do.
We are very disappointed that we chose this apartment and recently extended our lease.
I recently moved in here a couple months ago. The leasing process was smooth and easy. The condition of my apartment on move in day was perfect! The staff has been very helpful. One of the leasing agents even took me to see my apartment while it was pouring down rain. She told me they were in the process of changing leasing managers and maintenance staff but if I need anything to just let her know. I love my apartment! You can't beat the location or price! There are a ton of families that live here which is nice. One day when I was walking out to my car, I saw the new leasing manager talking to 2 young boys who had been throwing sticks at my car. I was very impressed with her taking the time to speak with them and their parents. It is one thing when kids are outside playing but it is another when they are doing things to damage someone else's property. I appreciate her going out of her way to fix an issue that I was not even aware of at the time. And that is not the only time I have seen the office staff walking the complex checking on things to make sure nothing needs to be repaired etc. That makes me feel good. Id recommend anyone who is looking for an apartment check out Jefferson at Perimeter.
I've been at the Jefferson at Perimeter for the last 2.5 years. It has been a lot of positives and negatives with in this apartment complex. Right from the beginning the management people in the leasing office did great job to everyone. But now Ms Jane the new leasing office manager is not responding properly and the way she answered my questions not at all acceptable. Still my AC flow issue is not resolved.
Today the maintenance guy came and visited but he didn't do anything. FYI (The service request for service issue #447994-1) So I asked my spouse to meet the manager and explain what was happened as I was busy at work. She does but the manager was not replied properly and she said they couldn't do anything and going to close the request. Also, she asked my spouse what to do? I thought this was inappropriate and bad for morale. Also, NO SENSE of asking us, rather than giving us solution or ETA for fixing the issues. HELLO, I DON'T NEED ANYTHING FROM YOU, I NEED YOUR SERVICE THAT YOU ARE COMMITTED TO. So above said I have put negative reviews are here.
Horrible.. office staff DON'T know how to talk the customers. Place infested with roaches and bugs, VERY POOR customer service
Please please do yourself a favor and stay away from this place. Having lived here for 2 years[although a prime location], this community is infested with roaches and careless management. I raised multiple concerns on pest issues which was always unattended. After several followups they come home and advise us on how to keep home spotless. Ofcourse we live in our home, cook and use everyday, NO SENSE asking us to keep it speckless, rather than giving us solutions to pest control.HELLO I DONT NEED YOUR ADVICE, I NEED YOUR SERVICE THAT YOU ARE COMMITTED TO. All these negative reviews are here for a reason, I get it now.
Abandoned condominium.
Do not clean the gardens anymore !
Disgusting gym and pool bathrooms !!
Gym lives dirty! !!
Playground break the door and never fixed!
Gateways are always broken
Condo cleaning is bad and do not replant the flowers anymore !!
Outside the cockroaches that appear all the time !!!
Most time the swing pool is DIRTY .. The bathrooms is dirty all the time with a lot of spiders and cockroaches (Not good for the kids use)!!
The leasing office cares only about getting more money from residents. Very least bothered about security and maintenance requests of residents. One of the worst management I have experienced.
Better to go anywhere else than being here and paying a huge amount to the useless apartment management.
Hi ,
I am Sujatha lived in Jefferson at Perimeter for more than an year. Right from the beginning the people in the leasing office did great to me. When I decide to move out as a part of change of work location , the manager Ms. Angelique Konstantinovsky helped me a lot . She made me felt great in the community and would miss the management. Ms. Dani helped me a lot right from the time I moved in and until I move out.
The maintenance team is great. Their support is good too. Some maintenance request is bit delayed. It should be accepted since it is a very big community. Overall the apartment is awesome place to live in .