Name: Jeff Wyler Florence Buick GMC
Address: 1154 Burlington Pike, Florence, KY 41042, USA, US
Telephone: +1 859-279-4590

Jeff Wyler Florence Buick GMC is a car dealer, located at 1154 Burlington Pike, Florence, KY 41042, USA. They can be contacted via phone at +1 859-279-4590, visit their website jeffwylerflorencebuickgmc.com for more detailed information.

Location :

1154 Burlington Pike, Florence, KY 41042, USA

Contacts :

Added by Jopie, at 05 April 2017

Monday 9:00 AM – 9:00 PM
Tuesday 9:00 AM – 9:00 PM
Wednesday 9:00 AM – 9:00 PM
Thursday 9:00 AM – 9:00 PM
Friday 9:00 AM – 7:30 PM
Saturday 7:45 AM – 7:30 PM
Sunday 11:00 AM – 5:00 PM

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Anonymous

16 December 2017

Profound inability to conduct business, the usual old four corner worksheet with all the lies and cheats of the trade, all for an hypothetical truck they advertise but don’t even have on the lot. Unreliable and untrained kids, Charles Osborne and Brandon Niehaus on sales ground, professional thieves sales manager Jason Rebholz and most of all ghost general manager GENE STRAUSS who does not even call you back when you beg for him to sell you a car. Just walked in to buy a 60,000 dollars truck and trade in a nice 55,000 dollars SUV but I guess I did not qualify for their business nor their time. Again, car dealers BEWARE, the internet is here and it is only a matter of time before you only become service shops for oil changes. Manufacturers are starting to apply for direct car sales licenses and you will shut down like most retails stores with poor service and management if you don’t improve your manners and clean up. 21st century Consumers have many tools at their disposal and always win, collect your bonuses and go back to school, your time is up.
Anonymous

12 December 2017

I finally purchased my 1st car ever from a dealership. I was so excited and LOVE the car. I understand that it is a used vehicle however, I have taken my vehicle back to Jeff Wyler twice for an oil change, tire rotation, and inspection and the service was AWFUL. The 1st time they told me my car was all green, good to go. But then the very next day and everyday after that for a week my driver side tire had to have air. I took it back to JW and they said it had a hole/leak and that my tires were well over 10 years old and I needed new ones. Which of course is an expense I cannot afford. Why didn't they catch the issue when I was there, instead of giving me the Green Good report? I've only had the car since April of 2017so why did they let me drive this car off the lot with such old, bald tires? :( My 2nd visit to get my service, oil change I was there 2 hours. 2 HOURS! For an oil change and tire rotation? Then when they finally remembered I was still there they admitted they knew a lug nut/bolt (not sure the word they used) was going to break and said they would pay for it instead of charging me. Charge me for that? Really? Then they gave me a report stating all this work that needed to be done on my vehicle, gas valve leak, tires, and a few other costly things I absolutely cannot afford. It's not even been a year since I've had my precious vehicle and it's got all these issues that apparently it had before I drove it off the lot. I will never take my car back to Jeff Wyler for service. I'll find a real mechanic to truly help me get my old girl back to her youth. They lost a potential future customer! I know I'm just a dumb girl that knows nothing about the ins and outs of a vehicle but do you really have to take advantage of that? :( So disappointed.
Anonymous

21 November 2017

went in for a contest to win a prize. Thought I couldn't buy a car but Justin worked hard for me and I drove away with my new car.. great bunch of people..
Anonymous

03 October 2017

On September 14th 2017- I bought a car from here. My family was with me for such an exciting purchase for myself. BUT.there was a leak under the hood (my family member FOUND IT).. and 2 of Jeff Wyler employees said it would be fixed.GUESS WHAT2 weeks later its STILL LEAKING.. they want ME to pay $1400.00 to fix this leak that they were supposed to fix before i received it & I spoke to Scott in the service department who has NO PROFESSIONAL MANNERS-.(i am in nursing school and money doesn't come easy so i trusted them).that's how they are after you give them your money-POOR SERVICE
Anonymous

16 September 2017

Travelling home to Northern Michigan had a wheel bearing go out. Luckily we were a few.miles from this dealer. We got our truck in for service and were treated very well, friendly service and staff
Anonymous

01 September 2017

If you ever want to meet a group of wonderful people. Go to Jeff Wyler in Florence Ky. You will meet Austin Ivkovic ,Alica Barth, Brandon Niehaus and my main man Brad Blackwell. Brad was a true definition of a manager with integrity. He pointed me in the right direction and he never gave up on me. Brad, I thank you for being a real man and standing up to do the right thing to help your customers. I am forever appreciative and grateful for all you and your staff have done for me. Words can not express my gratitude. Again, thank you
Anonymous

31 August 2017

The staff really takes the time to show appreciation. The service department is the best I have experienced. I can count on them to get me in and out quickly. I was so impressed with the dealership that I just bought a second GMC. I didn't even want to shop around. I found a car dealer that works to understand my needs. Bravo!
Anonymous

09 August 2017

Recently purchased new Canyon Pickup from Jeff Wyler Florence. Truck was delivered filthy no way in hell they detailed it prior to delivery. Stock number left tape to inside of windshield. Vehicle was not swept out. Very poor customer service and follow through from sales department. Multiple section of paperwork had to be redone because incorrect information provided to finance department. No offer made to connect phone to truck. Or go over accessories / options included with the truck. I would advise people to avoid doing business with this dealership. If assigning a letter grade to my overall experience D - / F. What's the old saying buyer beware.
Anonymous

20 June 2017

Had a wonderful experience working with Brandon Niehaus and Brad. They were very knowledgeable on answering my questions I had.
Anonymous

10 June 2017

I have a truck that I bought from them with 20000 miles on it. They won't fix it under warranty because of a paper work error on their end. And the problem is something they have been working on fixing since purchase.
Anonymous

07 June 2017

Great work on my car. It's never ran so well.
Anonymous

30 May 2017

Bought my new 2017 LaCrosse Buick today from Matthew Schmitz at Jeff Wyler Buick in Florence, Ky!! Wasn't 100% sure that I was ready to give up my CTS Caddy but Matt worked very hard to get me a deal I couldn't refuse. He was a terrific salesman, persuasive but not pushy; very knowledgeable about the LaCrosse!!
Anonymous

12 April 2017

Had a wonderful experience working with Justin buying my new Buick Envision. He was very professional and took the time needed to explain the new technology to me. Being a senior it was very much appreciate.