About
Location :
Added by Jopie, at 15 September 2015
Opening Hours
- Monday 7:30 AM – 9:00 PM
- Tuesday 7:30 AM – 6:00 PM
- Wednesday 7:30 AM – 6:00 PM
- Thursday 7:30 AM – 9:00 PM
- Friday 7:30 AM – 6:00 PM
- Saturday 10:00 AM – 3:00 PM
- Sunday Closed
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13 Reviews
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13 December 2017
Top notch service. Great dealership to work with. Ask for Mike Hinkley, good guy, good salesman. His manager Johnny was a great guy as well. I felt good about buying from them. We bought a used vehicle and still received top shelf service.
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22 November 2017
ROTF!! Derek you Rock, Sir!
Just getting in from work, yes work.. you may ask how did Derek Alore put Yolanda in a sweet Land Rover, and she was able to get to work and stay on task, because Derek is awesome! Great attitude, great personality, organized, time efficient,, I felt like apart of the family, super experience and a lovely atmosphere with The Ring of TEAM Togetherness. Derek introduced me to his phenomenal associate STEVE FIERLE (number cruncher). It was Great! Steve was great! Hi Steve!
This team no doubt have my attention for future luxury expenses. #jaguarlandroverlakeside is Over and BEYOND!
Thanks Derek
Thanks Steve
You guys are the Best!
Best,
Yolanda Paigeresponse / report this review -
22 November 2017
Had a bad experience with wheels. Service dept was very helpful. Highly recommend..
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10 October 2017
Great dealership! Competitive prices and Mike Hinkley is an awesome sales guy! Definitely would go back to this dealership and Mike again in the future!
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08 September 2017
Not a great dealership if you're planning on buying from out of state!
Worked with Anthony in sales and he was great to work with! Really responsive, seemed honest, and just a genuine guy. We negotiated price, came to an agreement, and I thought everything was good to go. I started to make financing and shipping arrangements and the next day Anthony told me his manager wanted to, "try and sell the car locally," instead of selling it to me. Our deal was off.
WHAT THE HECK!??
What a waste of time! This dealership doesn't value you unless you live locally and can stop in. BEWARE. Don't waste people's time, have your sales guys negotiate pricing for over a week, only to have a manager pull the plug. It's super dishonest and shady! Then you have the nerve to blow up my email inbox with generic, special offers and dealership nonsense. Such a joke. IF YOU DONT WORK WITH OUT OF STATE BUYERS THEN SAY SO!
I've bought 8 cars out of state and the process was as smooth as possible. Things started off that way with Jaguar Land Rover Lakeside, and then went south really fast.response / report this review -
29 August 2017
Worst costumer experience I ever experienced. Nobody bothers (greets/or ask why you came there/ what do you need/ etc) when you step in there- everyone acts as if there are super busy even though there are no customers!! They simply walking around!!! I would rather go to Audi or BMW in Rochester Hills and buy because of this experience!
Especially, stay away from Derekresponse / report this review -
10 August 2017
This is my second vehicle that I have purchased from William Scandalis at this dealership. I couldn't be more thrilled with the purchase of my new Jaguar XE and with William's impeccable service and attention to detail. I would highly recommend this dealership and William:)
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28 June 2017
Do NOT trust this business. Today I was watching Top Gear and remembered the story I had with this business.
Several years ago, I was looking for job in this business. They gave me the interview opportunity. I was from China, I knew that China had one policy that allow Chinese at overseas brought one car back to China tax free. During the interview, i told this to the guy I had the interview with. This guy looked cunning but I still didn't expect after he and his manager heard this tip, they just let me go.
From this small story, I guess you can see what kind of businessman you are facing in this business.response / report this review -
03 June 2017
I bought a new range Rover sport. The vehicle was delivered undetailed. I expressed my concerns and was told it was detailed. The vehicle was not detailed !!! A new vehicle should not have tiny rust spots all over the paint. The rust shows completely plain as day on a white vehicle. I talked to the manager Robert and he was very arrogant and rude. The salesman was great and as helpful as he could be but the overall experience from buying a new vehicle from lakeside Land Rover was not good. When I contacted the manager the very next day about my concerns with the rust, he had the attitude that he did me a favor for selling me a new Range Rover. Mind you my credit score is in the low 800's with $20,000 down. He wanted me to bring the vehicle all the way back for him to inspect it. ( I live in Monroe) I don't have time to bring it back to have something fixed that should not have been an issue with a new vehicle.
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15 January 2017
We bought our range Rover Evoque from them. Let me share my experience. It was awesome. They were very helpful and honest. I got discounts which I was not even aware of. They go beyond their limit to help you out on every thing like discounts, options, etc. I had some issue using my discount pin. They did all they can to make it work. They talked to head office to get it resolved. I really appreciate them for that. I have no reservation to say that I will go back to them to buy my next car.
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08 April 2016
These guys are the best. I have a Range Rover with a 4.2 liter Supercharged V8. I do most of my own Maintenence because I dig it. I buy all of my parts and custom upgrades from them and would use them for anything major. I recently changed the oil with a full synthetic but could not reset the counter due to not having the computer to communicate. The service center understands the concept that gear heads want to do this and said to bring in my truck and they will reset it for free. Other dealerships wanted to change the oil for $165 in order to reset. Great group of guys and super knowledgable. I would for sure recommend them. If you are buying a $100,000 truck, you want and need this level of service.
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04 November 2015
If you are looking for a dealership that you can simply trust to it is here. They are very helpful and friendly. I took my car there for services (just oil change) and they went well beyond my expectations. My car had some minor scratches on passenger side door. When I mentioned it to them, they said "No worries, we take care of them. No charges!" I am glad that I have finally found a trustworthy dealership. Thank you guys!
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22 September 2015
I am new to this area and I am so happy I called Lakeside Jaguar service department. Adam my service representative and Darren my mechanic worked as a team to restore my 2003 Jaguar X-type to top notch working order. Adam and Darren both took me back into the shop so I could see exactly what work needed to be done. There was no question whatsoever I needed the work done after I saw it for myself. I had a great loaner too! A new Range Rover Evoque during the process! I needed the dreaded oil pan gasket repair, and transfer case leak. I also got my headlights rebuilt, for a fraction of the price had I decided to go to the "jag specialist shop". Great service, and I now have a dealership relationship I can trust. Adam is your go to guy. He is the one guy every organization needs to be successful. My car needed repair and I has a great experience! I am confident in the repairs and the warranty. I am confident I will return without hesitation. Thanks Adam! Loved It!
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