Name: Jaguar Hilton Head
Address: 145 Drivers Way Suite A, Hardeeville, SC 29927, USA, US
Telephone: +1 843-208-3700

Jaguar Hilton Head is a car dealer, located at 145 Drivers Way Suite A, Hardeeville, SC 29927, USA. They can be contacted via phone at +1 843-208-3700, visit their website www.jaguarhiltonhead.com for more detailed information.

Location :

145 Drivers Way Suite A, Hardeeville, SC 29927, USA

Contacts :

Added by Jopie, at 14 April 2017

Monday 9:00 AM – 8:00 PM
Tuesday 9:00 AM – 8:00 PM
Wednesday 9:00 AM – 8:00 PM
Thursday 9:00 AM – 8:00 PM
Friday 9:00 AM – 8:00 PM
Saturday 9:00 AM – 8:00 PM
Sunday 1:00 – 5:00 PM

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Bobby Sikes

19 November 2017

Terrible service department!

Used this dealership as it's where the vehicle was purchased originally. Issues I had: 1) after a routine oil change, I noted a strange noise at extremes of turn radius, to discover that wheel well cover was not replaced correctly and was rubbing the tire. 2) took the vehicle in multiple times for an electrical issue with steering wheel controls, that was never properly fixed. I kept getting answers like "Don't hold the button or it will skip multiple stations"--putting me at fault instead of listening to the concern. 3) Last but not least, and the straw that broke the camel's back--Took the vehicle in after getting a check engine light that I confirmed with an OBD reader was more than likely an urgent issue and the car needed service before continued driving. I work in an emergency department 160 miles roundtrip from my house, and my pregnant wife works as well. We need two vehicles. Dropped the vehicle off at the dealer with a description of the problem and was chastised for not making a service appointment (because you can schedule urgent repairs, apparently) and then told that "It's gonna be at least a week before we can even look at it to tell you what's wrong. I don't know what you're gonna do for a week." No empathy or apology from Steve, who seemed annoyed and unprofessional. No offer of a loaner car in the interim. Basically said Sorry Boutcha. Found out when my wife got home after picking up the car that he was rude and unprofessional to her as well and refused to talk to her, but had another employee give her the keys and show her the door. Description of the service record states "Client unable to leave car long enough to get to it. Picked up car, no work done." I guess the week minimum might have been enough time for Steve to get around to it.

I'll definitely take my car to a different shop. If I need a dealer repair, I will drive to Jacksonville or Charelston before using this one again. And forget about purchasing.
Garrett Henrie

12 November 2017

Great customer service. Heather Carlsburg was terrific and helped my wife and I finally find a vehicle that was right for us and met all of our needs. I highly recommend this place to anyone looking for a vehicle.
Ahmed Shafik

02 September 2017

The whole team at Jaguar Land Rover Hilton Head are amazing with Special thanks to Will dyson. Every step was explained in details. It was an easy and enjoying journey. They are real salesmen who accepted negotiations to cut deals. I truly recommend them to anyone who wants to buy hus/her dream car . A. Ahmed
April Grant

31 August 2017

I was out of town and only in the area for one day and made a phone call while in Savannah to see if they had the Jag I was looking for. Rachel got right on it. While I was in my meeting she made arrangements to have my options waiting on me as I showed up to the dealership 3 hours after making the phone call. Despite all her effort none of them worked for me, as I was talking about leaving she wanted to try one more thing. That is the one I drove away in. The staff as a team is friendly and very responsive to your needs without being pushy. Most luxury dealerships are that way, but Jaguar or Hilton Head stood out. They are genuine people who want to help you find exactly what you're looking for and would never try to change your mind to have you simply purchase a car. Excellent service and I love my new Jag!
Dan Miller

29 August 2017

Absolute professionalism and competency! We had a rare and difficult problem with a car. Hardeeville Jaguar resolved the issues and kept us aware of progress. Extremely impressed with Jeff and the team in service. I'll continue to take all my business to them.
Rodalia Northrup

29 August 2017

Heather as so helpful and nice. She heard all of our must haves in a vehicle and stayed closely to our budget. Heather helped me find my dream job and was very professional and knowledgeable! The whole team was friendly and helpful!
Jud Cuttino

24 June 2017

Knowledgeable staff who were well schooled in the newest vehicles and the pros and cons of each model and accessory. They called several times over several months to let me know when new cars arrived but they were never pushy. Made a good trade-in offer and offered a few other discounts in the final pricing. The sales agent spent a long time familiarizing us with the vehicle and offered to repeat the education at any later date.
Have been a customer here since 2005 and have always been pleased with their service department. All-in-all we continue to be pleased by Land Rover Hilton Head. Will definitely buy here again.
Amaryillis Miller

08 June 2017

My experience with Jaguar Hilton Head in Hardeeville, S.C. was outstanding!! Devin Mitchell, our sales rep., Jim Tosh, Business Manager and Greg Smith, General Manager are the best at Jaguar Hilton Head!!!! They help me and my husband buy a jaguar with such tremendous, wonderful and outstanding satisfaction guarantees!!!!!! We thank them in every way possible!!!! If you want to get your money's worth with client satisfaction go visit and see for yourself this set of wonderful TEAM!!!!!!
Brian Jennings

30 May 2017

Originally started going to Land Rover Hilton Head for service. Totally worth the hour and a half drive even though there's a dealership 5 minutes from my house. The entire staff is super friendly and they go out of their way to accommodate needs. They don't give unnecessary advice or perform service that isn't warranted. I know that I can trust whatever diagnosis is given and feel confident that the work is done properly (the first time!).

Next step was purchasing a vehicle from them. Again, super easy and super relaxed. None of the usual stresses of buying a car were applicable here. Rachel is awesome and, together with Jim in finance, made this by far the easiest transaction.

I would definitely recommend this group.

Thank you again!!!
Scott Yeatman

28 May 2017

Rachel was awesome. She kept us posted with all updates on the vehicle we were interested in. Jim the finance manager made every effort to ensure we got the best deal. We would highly recommend for anyone who is in the market for a vehicle to see Hilton Head jaguar and Lanrover dealer at New River Auto Mall in Hardeeville SC.. Ask to see Rachel as she is 100% committed to customer satisfaction .
Anthony Bradham

21 April 2017

Service was great and Will was very informative in all aspects of the vehicle. he was very impressive. ONLY ISSUE I HAD WAS WITH THE FRONT TIRES BEING WORN ON THE OUTER EDGES AND TO PAY THAT AM OUT FOR A CAR I THOUGHT BETTER TIRES SHOULD HAVE BEEN PUT ON THEM.