About
Location :
Added by Jopie, at 06 May 2017
Opening Hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 8:00 PM
- Saturday 9:00 AM – 8:00 PM
- Sunday 1:00 – 5:00 PM
Gallery
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9 Reviews
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21 September 2017
I am a little disappointed in our experience. Admiditly, we have a complicated situation. After stopping by one evening to look at new vehicles my wife and I left as it was getting late in the evening. The next day our salesmen called and said he could collect some information and see if they could put a deal together. Very quickly it was determined they needed to look at our credit to see what could be done. The next day our salesman called and basically said they couldn't help us. We were looking to trade two vehicles for one and we simply had too much negative equity. I asked the salesman a couple questions. 1.) how much money down would it take to make a deal? 2.) what if we traded one vehicle?
I never got a response. The next two days I texted the salesman and never got a response. None.
Today I got a call from their business development center and the lady asked how our ecperience was. I told her and she said: "I am going to look in to this and call you back". That didn't happen either.
Early in the process the salesman said: "we really can't approach the sales desk / sales managers unless we have something concrete".
In my humble opinion - I think because we were not a slam dunk deal they just were not interested. Very disappointed the salesman simply couldn't call back. It's been 4 days now. In sales, you always follow up.
I am writing this not to say: "don't do business with them" just be aware.response / report this review -
22 August 2017
Always a great experience when visiting the service department for regular maintenance. Purchased a car from there also and had a pleasant experience. Was much faster than other dealers I've dealt with and the entire purchasing process was much more enjoyable. I would gladly buy from them again and plan on continuing to bring my vehicles there for regular maintenance.
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19 August 2017
-appointment was easy, quick, and prompt.
-parts department was knowledgeable, courteous, and honest.
-service staff was prompt to my needs and situation, specially coming from an area far away.
-I highly recommend this VW branch and will make the long distance trips for my services and APR upgrades.
Juan R.
From Richmond Hill, GA.response / report this review -
03 August 2017
Kyle Guither was not just our salesperson, he was a genuine caring person! He walked the extra mile to make sure we got exactly what we wanted. He DID NOT just push a sale onto us! We still love everything bout our vehicle, because he took his time with us and made sure we were in love!!! Thank you Kyle!
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28 June 2017
This is the third vehicle I've purchased from this dealership (Audi, specifically), and I've been extremely pleased every time. The service is excellent, the staff is wonderful, and it's always a simple and positive experience. I highly recommend them, regularly.
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17 June 2017
The most thorough car shopping experience with the best salespeople! They really took the time to listen to my needs and helped me find the perfect vehicle to suit those needs. I highly recommend this dealership!
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17 June 2017
Antonio and Jason at Hilton head audi and Volkswagen helped me get my husband his dream car just in time for father's day! Thanks is for helping me win wife of the year!!!! You guys are awesome!!👌
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01 June 2017
We were in a time crunch to find a car. Kyle did a great job recommending cars within our price range. I would recommend Kyle and the team to anyone in need of a car. He was very genuine and understood what we were looking for. Great job!
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13 May 2017
Very easy to do business with. Stopped in hoping to lay the groundwork for a vehicle purchase in a few days, after a paperwork could be completed, and drove home our new Jetta that afternoon! CHRIS was great in sales and NIKKI in credit. Just a very pleasant car buying experience.
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