REVISED DOWN TO THREE STARS FROM FIVE. I try to give local businesses my business even if I have to pay a premium. So I stopped by to pick up a tube for my grandson's bike but they wouldn't sell it without the labor. It won't be my first stop anymore. And I doubt I'll be donating them any more bikes. I'm off to Walmart
I've seen Jack the bike Man Drive by a few times in our neighborhood but then I noticed their large Warehouse so I went in. This is a nonprofit that provides bikes to low-income children, and they have an incredible selection of used bikes in top-notch condition for purchase. He also has a fully-featured shop with multiple stations for working on in repairing bikes. if you're looking for a bicycle or a tricycle this should be your first stop in the Palm Beach County area.
I went to Jack"s shop to have my Bicycle rebuilt due to the thought of helping his cause, and I needed the work done, or Junk the Bike.
I have had to bring my bike back 3 times or more due to the fact that the gears continue to slip, and there is a distinct grinding noise while riding.
I live in Palm Beach Gardens, and it is a chore for me to haul the bike back to his shop, which I have done 3 times or more. his staff should of fixed it correctly from the get go.
I explained my case to Jack, asked if his shop would pick up my Bicycle which they charged me a substantial amount of Money to rebuild, his reply was that nobody on his staff had a drivers license, and he could not get it for quit sometime. Told me to bring it in to have a specific member of his staff look at it. Personally, I am no longer willing to haul my bike down to his shop on Florida Ave, North of Belvedere from Palm Beach Gardens. I would not recommend using this shop. I am going to cut my losses, and have a Professional near my home correct the mistakes that Jacks Shop has made.
Their are normal businesses and then their are businesses that are a step above. Jack the Bike Man is a step above the rest. They donate so many bikes every year, they have great customer service, and they have lots of options. If your looking for a bike in WPB this is the place to buy from.
Besides there overpriced bikes had a 2 buck spoke installed for $40 friggin dollars! I was so irate couldn’t believe it. Called other stores 2 quoted buy the spoke I’ll put it on for you free the other 3 was under $25.00 3rd time I’ve done business with them one more time I say to myself never again!
Strange experience. I do not recommend. I called to ask details about how can my bike be fixed. They told me will be ready on the spot and a price. I got there and they said they will probably fix it in one or two days for a higher price. I called the third day and nobody knew anything about my bike. I came in and asked and the bike was in the same spot I left it, they said they cannot tell when they will have time because they have many clients. If that’s a problem for them, I took my bike and found a place called Bicyclery-they fixed it in no time, with a way better customer care and at a lower price.
What an amazingly generous man. Helped a little boy who's family was in a terrible situation. The child smiled from ear to ear. Thank you so very much. Merry Christmas
I suggest to visit Yelp for a review which well describes Jack's behaviour and personality !
I visited his old and new locations over many years, many times to donate money, bikes , other locomotion devices and leftover parts from my customizing projects ! I met and congratulated Jack a few times and was never impressed by his attitude, but I forgave him due to what he does ! I wonder what's his background and maybe he was a secluded shopman before becoming an awkward public celebrity .
I'd hope he saves his manners for the Ritzy Palm Beachers he's going to entertain on December 16th 2017 ( as stated in invitation card I just received) for the 10th anniversary/(surely) fund raiser . (Isn't December 16th a little late for the Christmas's giveaway ??I guess Jack has bike factories on speed dial !)
I visited the shop once looking for a frame I needed, I spotted it but they refused to sell it regardless of how much I was willing to pay ! As far as I understood , they operate like other "legit charities" (fixing and) selling donated items (bikes) and use revenues to buy new goods (bikes) to give away ! Years ago I received a letter explaining that they had to become a legal business and had to change management to comply with laws and liabilities. I hope they are not going to be another one of those charities, catering to the rich donors and spending most money for their salaries , paid employees, overhead and mismanaged operation .
I' m sure "Grumpy Jack" still knows what he's doing and oversees his overgrown creation , but I worry for the day he's going to have to pass the baton to more "appealing" business people who are going to run it like the Red Cross . But I hope not ! Many poor kids keep getting their bikes on Christmas and need to keep it growing instead of using money leftover from future CEO's Mercedes ! Good luck !
Great place to get a bike. Donate your bike. Jake gives back to the community in so many ways. You can volunteer here, do community service hours, and they can always use the help.
Good people😃..this shop helps kids the can't have the luxury of a simple bicyclehe takes old ones and makes then new for kids
Iliyha was great. Bought an awesome trike and he was knowledgeable and helpful. I love that it is for a good cause. Everyone was nice. Thank you guys.
such nice guys. very knowledgeable. so happy with my purchase!
I love how Jack gives back to the community! My son donated his bike a while back since he was no longer using it and felt proud to know it was going towards a great cause.
I was looking for a wider seat for my bicycle. I googled and found this place. As soon as I walked in I was greeted. They install the new seat and had me out in 10 minutes. I was really happy with my experience and anytime I have a problem with my bike am going to them.