J.C. Lewis Ford Lincoln of Statesboro
12130 Highway 301 S, Statesboro, GA 30458, USAAbout
Location :
Added by Jopie, at 03 June 2017
Opening Hours
- Monday 9:00 AM – 7:00 PM
- Tuesday 9:00 AM – 7:00 PM
- Wednesday 9:00 AM – 7:00 PM
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 7:00 PM
- Saturday 8:00 AM – 5:00 PM
- Sunday Closed
Gallery
Add missing information
14 Reviews
-
09 December 2017
Had a very good experience which is not always the case. Even though the vehicle we were looking for in the price range we wanted wasn't there the salesman that helped us, Sonny Cohrs, kept us in mind and after a couple of attempts came up with the perfect fit. The rest of the staff was great, very friendly and did what was necessary to make everything work. If you're in the market for a Ford product you won't hurt yourself to stop by. T.D.
response / report this review -
05 December 2017
Quick, knowledgeable salesman. Searched for the best deal for me. I was in and out within 2 hrs or less with and awesome new vehicle!
response / report this review -
05 December 2017
After purchasing my Ford escape which I was very excited to have, I started experiencing issue while still under warranty period. I have had the vehicle in over 10 times in the past 6 months and every issue has not been recognized or I was told they could not fix it mind you I am UNDER WARRANTY. this particular dealership has very poor customer service , I would suggest going elsewhere for warranty work or service. Each issue I have had I have to prove to them myself instead of them actually doing their job and finding it. The service manager Marvin is not on your side, the previous manager Mike was a much better help! I have a brand new 2017 with a rattling in the front end, a jerking transmission, and a exhaust smell inside my vehicle, my son no longer rides in my car because of fear of poisoning. Meanwhile hinesville Ford has recognized every issue and has tried to help me and will be repairing each issue within the next week. Absolutely terrible service department and the worst diagnosis procedures I have ever seen. At 29k miles and still my Ford is not fixed. DO NOT TAKE YOUR CAR HERE OR BUY FROM HERE!
response / report this review -
18 November 2017
When purchasing my vehicle, I was VERY pleased with my salesman and everyone who was involved. However, the few times I have had to use the service department, I have been disappointed with their customer service. I call to schedule an appointment each time and they tell me to bring my vehicle in, each time I have arrived no one has a clue that I was coming. They tell me they will call me to let me know what is going on with my vehicle and they never call. I always have to call them and I always sit on hold. The same goes for my mother when she has required service on her vehicle. They just seem to be very unorganized and not very concerned with customer service. We will be taking our vehicles somewhere else the next time we need service.
response / report this review -
21 October 2017
Great service. Got done in a timely manner. Donnie Bazemore has great customer service. Keep up the great work all of y'all.
response / report this review -
08 October 2017
It was a very rewarding experience today dealing with everyone at your dealership. Everyone was very nice and made me feel like I got a great deal on our transaction.
Thanks to everyone.
Red Peelresponse / report this review -
02 October 2017
The whole crew over at J.C. Lewis Ford in Statesboro are AMAZING! It truly felt like they were helping us find a car, not trying to sell us one. My husband and I have bought not ONE but TWO cars through them, because of their exceptional service! We live out of town and are more than happy to make the drive to them. Brian is absolutely phenomenal!
response / report this review -
06 September 2017
Had my car towed there to have some work done on it. Spoke with them about my needs and wanting to use my warranty. Was told a list of things I needed to have done. All said and done, all of the "extra" stuff on the list was not warranty covered. Total miscommunication and was told "it's not my job to figure out what your warranty will cover" but I gave them this information before we got started. Highly UNRECOMMENDED service department. I have had several cars and always went here for service. Never again. Need help, try Savannah or Augusta.
response / report this review -
10 August 2017
Today was this best experience I have had with Ford since buying my Escape. The young lady Deborah that helped me with the maintenance for my vehicle was able to get the repairs done in a timely fashion and attended to the issues I had with a small noise that had me concerned. When I left, my Escape drove even better with no noises! I also received a mail in rebate to save even more money on my repairs. Thank you so much!
response / report this review -
06 July 2017
Alex was a great salesman. He was very helpful and you could tell he enjoyed his job. Makes the customer his top priority. This is my second great experience with J.C. Lewis.
response / report this review -
30 June 2017
Great to deal with. Zach was excellent and helped us get what we wanted at the price we wanted. I would recommend to others to buy a new Ford.
response / report this review -
26 June 2017
Mr. Ken, the service manager, went above and beyond his call of duty by showing friendly and helpful assistance as he advised me on the warranty work that his department performed on my car about a month ago! I would definitely recommend them to any and everyone! Keep up the great work!!
response / report this review -
20 June 2017
As far as the people, my experience was good, no pressure and my salesperson made sure I was satisfied with what I wanted. However, they claim to investigate and service every vehicle before sale, which I'm beginning to find hard to believe. I bought a truck from here 2 months ago with 26K miles on it. ONE day after purchase, I had to have a new short block put in it. After 2 weeks I finally get it back and the next day I get a stress crack in the windshield. Turns out, the warranty I was so heavily persuaded to purchase ONLY covers repairs, not replacements and more than a 6in crack needs replacing. Then one week after that dispute, I drive to a restaurant, park my truck for ten minutes, then it wont start back up at all. So, I take it back to the service department and its a fuse that gets too hot, but they didn't fix it, told me to just replace that one if it happens again. Now, 2 months later, my front end differential/control arms/CV axles are going out and I'm having to deal with that 300 miles away. (HEADACHE!) And, today, my battery light in my truck came on. Before the short block replacement, my truck only has 30K miles and all these issues persist to happen. My point here is that this place is just like any other, they claim to take care of their vehicles and service them to make sure they are top notch before-hand just to lie to you and let them be your headache when it breaks down consistently! Thanks a lot J C LEWIS FORD! I will never buy another vehicle from this dealership again and word of mouth goes a long way!
response / report this review -
10 June 2017
I broke a 26 year vow of never setting foot on JC Lewis's lot ever again after being swindled in Savannah on a used car purchase in January of 1991.
I rationalized visiting your establishment only because it was in Statesboro and that it was a good deal on a vehicle that my wife and I were looking for.
I have to say that I'm certainly impressed with your salesman, Sonny. After coming to an agreement on price and delivery, (then finalizing the paperwork) it was well after closing. about 9pm.
Sonny also went well beyond the extra mile to resolve a couple of issues that were discovered after detailing.
Bottom line, Sonny was determined to make our experience a great one. He exceeded our expectations.response / report this review
