If I could double the star rating I would! These people are absolutely amazing at what they do. I had a terrible experience at my local GMC dealership in Great Neck, NY and the wonderful people at Ingersoll turned it completely around for me! Marsha and Patrick are EXCEPTIONAL. They even delivered the car to me here in NY! They have a customer for life now. HIGHLY RECOMMEND THIS DEALERSHIP
Always honest and timely. They don’t try to sell more than what is needed, just advise what is needed next visit. Nice waiting area.
I am as usual very happy with the service that I receive at Ingersoll auto Danbury Ct.
I like to go to the same service advisor, Nate Shupp. He knows what he is talking about and is very personable.
I have had nothing but good experiences at this dealership since I bought my Traverse in 2013. I would highly recommend this dealership for all your automotive needs.
Good job and great people! Our rep went over everything thoroughly, and reviewed what I could expect on future appointments. They also gave us a ride to the local diner when I mentioned skipping breakfast. Service went above and beyond.
I was able to get my car fixed pretty quickly. Unfortunately, the warranty company would not pay for the repairs due to a mutual oversight however they were able to work with me a little. After spending over $2000 it would have been nice if they had washed the car.
Not very organized, a lot of people working there but not many looking to assist or help someone. If your standing around or looking for help they walk right by or continue talking with co workers. Not an isolated instance , seems to be the norm. From sales to service I hoped it would get better. Place looks great but the employee's fall short. Better off going to a small dealership to get the attention you deserve when spending 45k.
Because of the high caliber of service that is the norm for Ingersoll, I don't think I would ever buy a car anywhere else. Buying from Ingersoll is more than just buying a car. You're getting an experience that obviously doesn't end when you drive off the lot. The entire team there is genuinely nice and they treat their customers with what I like to call 'Concierge-level Customer Service.' It leaves a tremendous impression. Plus, I love how CLEAN the service area is. It probably bears repeating / clarifying I wouldn't even consider buying a care somewhere else simply because of their stellar level of service throughout the organization.
It was an excellent experience from the start. There was no pressure and they helped me find exactly what I wanted. I would highly recommend Ingersoll of Danbury to everyone.
My Service guys Corey and Nate were exceptional as usual. They went above and beyond dealing with another dealer that I recently purchased a CPO Cadillac from. Always leave Ingersoll of Danbury satisfied and will continue to be a loyal patron. Great job by them and experience for me.
IG has always been great. They provide timely service and a fair price. I have never had this type of experience with a dealership before, so I am totally impressed with them.
My first and only experience ( I will be servicing my car here when the time comes) was GREAT! I walked in and was greeted by a very friendly and knowledgeable staff that helped me with all my questions and concerns about my vehicle.( unlike some of the other dealerships I've taken my car to in the past.) Everything went smooth and I was updated about the status of my car's repairs multiple times instead of just once when it was ready. Highly recommend this dealership for all your Gm needs!