The receptionist, Robin, is the most incompetent and rude woman I have ever spoken to in my life. Not only does she have absolutely zero knowledge of anything going on in the health center, she is blatantly rude and disrespectful to the sick students she cares for, hanging up the phone on me when I expressed frustration with her poor quality of care. As an out of state student, seeing a doctor while at IU is already incredibly difficult, and it is extremely upsetting that the staff working at the campus health center, specifically Robin, pay zero regard to the wellbeing of the students they care for. I have had an unpleasant phone conversation with this woman many many times in my just three semesters at IU. I hope your supervisor sees this review and fires you. People like this should not be allowed to work with sick patients.
Didn't clearly state if they took my insurance. They acted like they would. They didn't. I have an unnecessary 300 dollar doctor bill. Doctor brushed off symptoms I was having and misdiagnosed me. I ended up getting lab tests that all came back negative. I never got a call back after getting an absolutely bizarre diagnosis. This is everything that's wrong with the Healthcare system in one building.
Not sure why there are so many bad reviews. I have only ever had positive experiences with the IU student health center. Nurses and doctors are all kind and knowledgeable, lab is quick and professional.
I recommend the IU Inpatient Stress Center. I was worried because several inpatient psychiatric centers had lots of negative and concerning reviews but this center was clean safe and caring. You speak to a psychiatrist every day and outside of a court order you can leave on your own accord which also eased my worries. I liked how fast I was able to obtain my patient record and the ease of obtaining same. The only areas I’d say are in need of improvement are the following: 1. every other patient with me agreed, having to repeat your story over and over again to every single staff was uncomfortable and frustrating. Several made the comment “are the staff not communicating these things with each other?” 2. The amendment process needs improvement. for example while I was there a case manager informed me that someone accidentally wrote that I was bipolar when they meant it was my mom who was bipolar. She assured me that the error would be corrected before I was discharged. It wasn’t and i filed an amendment and “the reviewing physician determined the record was accurate as is” which is not true. Two psychologists and my therapist agree I do not have bipolar disorder, I have never had a manic episode I do not have mood swings or any other essential diagnostic symptoms. I do not feel my concern was validated or corrected it’s important to have an accurate record especially with something so sensitive as mental health care. I filed a grievance recording the decision.
I was given the best treatment at IUHC. Every staff member that I came in contact with was kind, thorough, and made me feel comfortable. Dr. Knudson went above and beyond. She was thorough in explaining what tests she was going to run and why, she talked through insurance and payment options, and even went as far as to help connect me with resources to get my costs adjusted. The nurse, whose name I do not remember, was also super awesome. Really thankful for the staff and really appreciative of the level of care I received.
I.U.H. employs Racist staff who advocate killing children just for skin color! Stay clear! if i could give zero stars i would have!
Who is the nurse tweeting that all sons of white women are rapists, terrorists, etc?? She is a danger to society and needs mental help!
If I could give 0 stars, I would. I went to a walk in, and got rejected because "I wasn't dying at this moment". If I was dying at this moment, I'd be dead because it's 20 freaking minute to the health center BY CAR. Obviously I couldn't make appointment because I was feeling intense pain that I didn't expect to have. Can't believe these people completed GED, Let alone college.
Unfriendly staff, super long wait time, confusing appointment making system. NOT recommended.
Doctors and nurses are always helpful. I love that I can call ahead to the pharmacy and have my prescription ready for me after class!
My experience has nearly always been excellent. I'd definitely give 5 stars if Chris Johnson didn't work there. Dr. Rupp, Bruce Garber, Cathy Garber, and Mary Lou Nierzwicki were all great. Staff are helpful, efficient, and friendly. If you avoid Chris Johnson in the Women's Clinic, you will likely have a good experience at the health center. The lab work is usually quick and mostly painless, and folks filling prescriptions are fast, helpful, and friendly.
Chris Johnson was extremely dismissive, and told me there was nothing wrong with me, and the pain I was in was normal. I found out later I had large ovarian cysts and advanced endometriosis (stage 4). Due to her dismissive attitude, I first spent another year with no diagnosis, in pain, and feeling hopeless. I did not consult with another doctor because I let her convince me the pain and illness was in my head. My illness was severe enough that I've had 5 surgeries to treat it, which involved freeing organs stuck to me with adhesions, a hysterectomy, and a bowel resection. The very least Chris could've done was mention the possibility of endometriosis and refer me and/or order an ultrasound.
If I had treated the disease sooner, I likely would've had a better surgical outcome (possibly keeping a left ovary so damaged that it needed to be removed), fewer adhesions (from treating the disease before it became so advanced). Not to mention years of lost productivity and damaged social relations from living in pain.
Chris Johnson also told me that if you are in a car going over train tracks and that doesn't cause severe pain, you don't have an ovarian cyst large enough to worry about. It sounded strange to me at the time, and now that I've had multiple large cysts (verified by ultrasounds and surgery), I know what she said is nonsense.
Chris Johnson should not be allowed to practice medicine.
Maturnity ward is excellent. Emergency room in general is not very responsive: average wait time(s) so far are 3+ hours any time a family member or I have gone in.
My experience here has been excellent. Very quick to get me in to see doctors or counselors, and it's really nice that they have an on-site pharmacy and lab. I've interacted with several different parts of the center, and my experience was good all around.
It is possible they get hordes of students wanting excuses to get out of class, and they might be grumpy if they think you're wasting their time.
I went in 2 hours earlier than my appointment time figuring I might get a walk-in appointment and be done earlier, but I was so wrong. I ended up not seeing a doctor until 20 minutes after my appointment time. Waiting there with a really sore throat and a fever is no fun, and the receptionists are intimidating and not the friendliest people.
If you can afford to go anywhere else, do it. The receptionists are rude, the nurse practitioners and doctors misdiagnosed me several times, and they don't really care about giving you the best care. They don't really give advice beyond "whatever you think is best" and they don't care about helping, educating, or protecting you. They just want you in and out as quickly as possible. Their information seems either outdated or just plain wrong. Don't go here for anything other than CAPS or anything more complex than the common cold. It's frankly dangerous.
In my history at IU health center, no matter what sickness you have they will sell you mucinex. It's almost like they are sponsored by mucinex. I went in with a double eat infection, strep throat and a stomach virus and they gave me mucinex.
I would highly recommend going to the urgent health care clinic on 3rd if you are really sick.
Some nurse lack empathy and are extremely uncaring. Also had me call in for results on a day they weren't even open.