Best injection person Kristi.. no longer here. WHY??? This place has changed so much in last 2 years. And NOT for better. Have been a customer for long over 6-7 years, when they were a small family run business. Will take my business elsewhere. SO very disappointed
I went in for a Botox touch up for the lines between my eyebrows. . .instead Kathy injected with without my permission 24 cc of Dysport which hurt like hell!
Talked about Botox before the procedure. Unacceptable!
The staff at this lace is absolutely awful. The "manager" Dana is very rude and disrespectful. I had an appointment which was cancelled because the person doing the procedure was not in, no problem, I scheduled a new appointment. Once I was there, I was approached so many times by the employees trying to convince me of other services, it was very very annoying. Once I had the Botox I had movement in less than 2 weeks which is not the usual that happens to me so I call the spa and am told that I have to speak with Dana, I leave my name and number and she never calls me back. 2 days later I call and explained the situation, her response was "well baby, that can happen and maybe you did something or did not buy enough units" I have been doing Botox for 4 years now and normally always use the same amount so I know what it's supposed to look like, I explain that to her and her response is "I can't do anything, you have a problem, call your credit card company" and then she hung up. No good bye, no warning. What kind of manager does that?? I should have known because of the sleezy low class sales personality that she had that this would be the outcome. I drive there in person and am told she is not in, but on my way out I see her sitting on a concrete bench smoking a cigarette. Just awful. In conclusion, terrible customer service from the entire staff but seeing the lack of customer service and manners that the manager has I can see why. Stay away!
I really love this place! It's extremely clean, everyone is friendly and I particularly love the treatments that are available and how they are administered with precision and care. I highly recommend Image Med Spa!
I love this medical Spa I had a very calming experience while having my Botox procedure the staff is Marvelous. I have to say that Dana West is a spectacular and gorgeous individual she made my experience superb. I would recommend this spa to all my friends and family.