The nurses are very friendly yet when an answer is needed or clarification is asked for, the doctors restate their long and complicated and semi-rehearsed speech. The doctor’s nurses are the only pleasant experience because of how they have to mediate between the confused and hurt patient and the publicly inexperienced doctor.
I accidentally cut my hand and went to the ER thinking I needed stitches. After waiting an hour in the waiting room they moved me into a room. 3.5 hours later- I left without receiving any treatment whatsoever. They didn’t even clean the wound!
If you have an emergency medical issue? Go somewhere else!
Doctor did not lay a finger on me, I have some pretty scary symptoms going on. The nurse i had was great but the doctor was unsympathetic and had her hand on door whole time as I try to let her know my problems my body has been having.
Ive been calling for the past 3 weeks trying to cancel my appointment and my calls keep getting ignored or answered and immediately hung up. Ive explained to them ive had my surgery done somewhere else and they refuse to cancel my appointment for the past few weeks. A lawsuit is in their future if they try to charge me for the appointment. Very unprofessional. However there is an African American gentleman in blood work that was very nice and had a conversation with me. Still i would never recommend this hospital. They will scam you out of money and waste your time. Waited 2 hours the first time i went for them to shove tests at me that had no relation to why i was there and the doctor had no clue what to tell me. Please avoid going here
Everyone I came In contact with were very nice, respectful and made me comfortable
We had to go down to spring hills for ct scans and everyone there were very nice and caring
Thank you to all involved, remarkable people
We were so impressed today and joyfully blessed with the joy, humor, and friendliness of the entire staff from the registration desk to the guest service desk to the RN's and the special Anesthesiologist, Toni Glass and Dr. Shin! We were blessed through and through with the amazing pianist that played one of our favorite hymns and then the biggest blessing of all came when a gentleman prayed over the intercom and invited everyone to join him!
Thank you for letting your LIGHT SHINE!!! What a blessing it was to be at IU Health North Hospital this morning! God bless you all!!!
I was charged $1400 for a blood pressure check and a pain killer prescription. Doctor never came over to see me, kept on ordering stuff without even talking to me for CT scan, IV fluids, tests I finally told the nurse that my pain is gone and all I want is a pain killer and declined everything else. I left the hospital with a prescription. Few weeks later the bill came for wait$1,400. Healthcare at its best! When I called the billing department, they said that I rather should have gone to an urgent clinic, that their services are expensive. DON'T GO HERE unless you are on the verge of DYING. My fair advice to youI learned my lesson.
Very nice building. So far they are taking good care of my mother-in-law.
Best Nurses. Best service I have ever seen to get lab work done. Amazing registration staff.
Every time we come here everyone is courteous and caring, doctors take the time to explain what's going on and answer all your questions without rushing you, great job everyone, thanks.
Poor communication and lack of efficiency to a 2-year old with an open wound left my wife and I disappointed. Two hours + to get seen by a PA for a relatively simple diagnosis and treatment plan of DermaBind (glue) seemed extremely excessive.
Was planning to be much more impressed. We had great experiences with labor and delivery with all 3 of our kids but this lacked efficiency and common sense triage.
Seriously impressed with the attention to detail. Went in for unscheduled bloodwork and everyone was organized and incredibly kind -- smiles, greeted me by name more than once, really personable and helpful. I realize this is much more difficult than it seems when it comes to customer service, but I left feeling really grateful for people who realize how important their attitudes can be in a healthcare setting. Really clean, beautiful space, too.