NEVER take your child here or be convinced to. This place is horrible and not worth it. Look elsewhere honestly. There are much better treatment centers. Had my 6 year old less than 24 hrs and called to attempt to put her on an anti-psychotic.
Please if you love your family member don't send them here, it'll be a waste of money and will not help with their recovery at all. I'm convinced all the people leaving 5 star reviews are being paid. If this were accurate they'd probably have a 1 star instead of a 2.7.
We refer to Wellstone Regional Hospital and have had good reports. The staff is very professional and we have all always had a good rapport with them. When we need help with a client they are always there.
As a School Social Worker, I work with many community mental health agencies. Wellstone Regional Hospital services many of the families in our community and is a wonderful partner. Their free assessments are essentials in families getting the care that they need; and staff there are always willing to collaborate with the schools as long as there is parent permission. Mental health treatment is not something that can occur in isolation. Having agencies that are willing to collaborate is a necessity.
In addition to providing services for students and their families, Wellstone also provides opportunities for learning through their "lunch and learn" series. I have found these opportunities to be beneficial in maintaining and broadening my my knowledge of critical mental health issues.
This place is a JOKE! Our appointment was initially at 9pm. Waited for over an hour before they decided to tell us they needed to reschedule due to lack of staffing. Came back at 11:30pm for our second appointment and now it's 2am and they still haven't heard back from the doctor. Do yourselves a favor and go across the bridge. They are more professional and actually are considerate of other's lives and time. OLAP never made us wait for 5+ hours before receiving a response. Another guy walked out as well but he didn't wait nearly as long as I did before coming to his senses!!! Very unprofessional place and I will be filing a complaint with the BBB. Was lied to numerous times and told 5 different stories as to why we haven't had a response from staff.
This place is awful gave my son wrong medication and refused him a pillow and blanket then the social worker asked us what kind of drugs he needed to be on. This place is a bunch of BS and I wish I could give them a 0 there is alot more just would take forever to write it all.
I went there it was great especially the food it was great
the staff was really nice
the groups were really helpful too
After my prescription ran out I left several messages and had my pharmacy fax multiple refill requests with no response. I went through wicked withdrawl from having to stop my meds cold turkey and nearly had to be committed. Dont waste your time here, dr mian books appointments 1 to 2 hours before he even arrives anyway
As a healthcare professional, I have seen great results from Wellstone with Geriatric Patients struggling with Alzheimer's and/or Dementia. The physicians and social workers are very thorough in their approach to find a resolution to the individual's crisis. I have personally witnessed the support and guidance that is given to families in their time of need as their loved one is going through treatment. I would definitely recommend!
I want to start off with an apology to the patients who have to be treated the way they get treated at Wellstone. It's a little discerning that a hospital can run effectively and efficiently when it's ran the way it is.
If you're a walk in patient, be advised, you're going to wait an average of 2-5 hours because appointments are seen first and so called "transfers" take priority.
In my opinion people who can work up the nerve to walk into a HOSPITAL for help because they want to hurt themselves or other people, they are told they have to wait because the hospital appointments come first. My bad for being suicidal, or being in pain because because life can be hard sometimes. I go out of my comfort zone and seek help. Then here comes the staff that works in the back, "Oh hey, you don't have an appointment, so you have to wait." Thanks for nothing Wellstone.
Be advised, the services are very well thought out. The nurses, and doctors mean well. But I can only imagine how hard it must be to have to work for a company that forces the staff to be inadequate when it comes to patient care.
The hospital has many friendly faces, and I am fortunate that we have a facility that is focused only on helping the mentally ill, and the overwhelming population now that are affected by the drug epidemic.
Overall the hospital is average. They lack a lot of equipment you would think a hospital would have, rather it's a medical facility or behavioral health etc.
if you're seeking treatment from Wellstone, don't get discouraged by the way it's operated, just have patience and let the doctors do their job.
This place is a huge joke.
The food made me nauseous every time I was around it, had to be put on a diet so I wouldn't puke everyday. The staff are very immature. They laugh at you, they don't keep your information confidential, they don't care about your needs, and they don't pay attention, always on their phones.
They just simply don't care.
This place needs so much improvement, I will never go back. (been here twice).
DO NOT LET ANYBODY YOU LOVE GO HERE.
I still have nightmares.
The entire facility was infested with ants and very overcrowded! They let patients get away with too much as well. In group, some of the staff are extremely rude, mean and should be patients there themselves! They could do better on beds as,much money as they're making from the patients. Flat out, this place needs a lot of improvement! They tore up a brand new 15$ bra of nine and will not even repay me! They didn't help me one bit the entire time I was,there, only made me worse. This facility is a huge joke.
Beware of thefts. I brought a family member in a large bag of new full size toiletries, new shirts, new socks and underwear, new pants, and other various personal items as well as some other clothes. Not only did I sign a paper itemizing the contains of said bag, I made sure they were approved items. She did not receive the items until days later and only a few of them, none of which were new items. I repeatedly got the run around from staff of where the bag was. She only received some of the bag. There are various signs posted and on the paperwork that they are not responsible for lost or stolen items. Beware. I have a hard time understanding how she only got some of the bag, but received no new items. Coincidence ? I don't think so. Again, beware with bringing anyone in items!!!!