Very informative staff, although they didn't have what we looking for this time, ( we're always here) it's always fun going with my beautiful fiancee to this place :)
Two things that make an IKEA great are the model small apartment layouts and full cafeteria. This location has neither.
Great prices. Nice employees. The only reason i gave 4 stars instead of five is because the food was not good. The mashed potatoes tasted strangeb which they are usually good. Also the pizza tasted like cardboard.
I don't shop Ikea too often although I do like there stuff. My issue is specifically with this location and their customer support number. I purchased some furniture which I returned brand new/unopened. After about 45 min wait in line, I swiped my credit card for a refund and was on my way. Two months later I still have not got my refund. TWO MONTHS! Unacceptable!
Always have a great shopping experience here. They remodeled the 3rd floor entrance a bit, but everything is situated in a way to give you ideas for your high fashion interior design senses.
When it says "Self Service," that is definitely what you should expect. As a pregnant woman, I was not able to get any help lifting the boxes into the cart nor into the truck. I asked for help twice, but no one ever showed up. Luckily a fellow customer was able to help. I give it a 2-star rating because I was able to find the items with no problem, but the service needs improvement.
The customer service at the checkout was completely lacking. Cashier was more concerned with socializing with a co-worker. There was no greeting, no thank you, no offer of my receipt. I had to complete my sale on my own and reach for my receipt while he left his register to socialize. I've not had that experience here before, but it only takes once to make a bad impression and experience.
Great place to shop for your household needs, pricing is low. You have to really know what you're shopping for to get the best deal. Some items are not well made so even if you did not pay much for it, the old saying goes. You get what you pay for. But if you know what items to shop for the it really is a great deal
This was the first Ikea I've been to and I must say it was a positive experience. It's made our moving more exciting. It has provided me with a lot of design ideas for our humble abode and the accents are also not very expensive.
There's a lot of little things like mugs and plates that are only 99 cents. I've looked around and they're pretty much the same price of not cheaper.
You can throw your stuff away and replace it twice a year for these Prices. Great for my bachelor Lifestyle.. ARRHHH
Under-staffed. They dont have enough supply for the demand of products. Personell is not available in every department. The food court does not offer a full menu. Very dissapointing.
Terrible customer service and poor communication. I paid for furniture pick up along with furniture delivery. The delivery service Dynamex stated that they were not informed of a pick up as well. They moved my old couch to the curb for pick up after they made room in delivery truck. The supervisor confirmed pick up time. After 2 hours, I received a call stating my old couch was "not in safe conditions". I asked for a description of the unsafe conditions and they said I would have to speak with Ikea when they call about refunding the pick up fee. I didn't receive a follow up call from Ikea and had to drive to the store location again to speak with someone regarding the issue. According to Ikea my old couch could "contaminate other products" because the delivery driver tore it apart and stuffing came out along with spreads of fabrics that they "couldn't confirm, but possibly was bugs". The only part ikea did was refund the pick up fee, but in no way try to accommodate the inconvenience nor have understanding for what the pictures clearly shown.
Your typical Ikea. Don't usually shop here but when I need a shelf or cabinet I visit here to check it out in person and sometimes end up not going anywhere else. Not bad.
Bought a huge kitchen, got it delivered next day 5 star, BUT many things were missing and many items were wrong delivered, many people involved and lots of items so I expected mistakes. My advice know what you want and make sure what you are ordering and getting other wise if lazy like me then expect to make few more runs and the regret. Sales staff at kitchen only few really cares, did not like the pick large item area because staff playing around I saw my items ready 15-20 minutes in the front of me & I thought may be still order not ready but nope I just had to tolerate & increase my patience. God Bless.