Name: Hyundai of New Port Richey Certified Used Cars
Address: 4727 US-19, New Port Richey, FL 34652, USA, US
Telephone: +1 727-331-8665

Hyundai of New Port Richey Certified Used Cars is a car dealer, located at 4727 US-19, New Port Richey, FL 34652, USA. They can be contacted via phone at +1 727-331-8665, visit their website www.theusedgiant.com for more detailed information.

Location :

4727 US-19, New Port Richey, FL 34652, USA

Contacts :

Added by Jopie, at 06 May 2017

Monday 8:00 AM – 8:30 PM
Tuesday 8:00 AM – 8:30 PM
Wednesday 8:00 AM – 8:30 PM
Thursday 8:00 AM – 8:30 PM
Friday 8:00 AM – 8:30 PM
Saturday 8:00 AM – 8:30 PM
Sunday 11:00 AM – 7:00 PM

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Paul Gettins

22 December 2017

Bought a car here about a month ago, the experience was absolutely terrible. First of all, service when walking in was just rude. Once they knew I was really interested in getting a car, just know to expect the same old stuff from any car salesperson. Will say whatever, And even blantantly lie, to try to get a car off the lot. When walking in, just be prepared to expect the same old disgusting personality you would expect from any other car salesperson.
Jim Bone

04 December 2017

Great experience. I was looking for a used Chrysler 300C and they had the car as advertised. I drove quite a way and Ronn brought out the car, we took a test drive, negotiated a great deal on the car and my trade and I bought the car. No typical dealership BS from my salesman Ronn or the rest of the staff. Just a great no surprise deal. Great car also.
Sofia T

28 November 2017

Extreme disorganization and lack of communication among employees and facilities. Called 4 days after a listing was placed and was told that the car was not for sale and was going straight to auction after speaking to three or four seperate people. Happened upon the listing the next day while browsing and discovered pictures had now been added. Decided to shoot them an email after which I was told it had been pending sale but the deal fell through and I could now come look at it.

They seem rather honest however (you can never be sure). Was looking at a used car, they refused to sell it to me because it'd be a "money pit" (no other information provided). I find it very odd for a car dealership to NOT want to sell a car. It most likely wasn't worth the trouble they figured it'd be to sell. In the end, frustrating experience but with redeeming qualities such as their honesty in admitting the car was, in fact, a money pit.

I only wish that they, as they mention in a reply to another review, would actually try to keep the cost to the customer down and offer such cars in rough shape to customers as is for the wholesale price (in this case anywhere from $700-2000) instead of providing little to know information.
MaxxRussia

16 November 2017

If you are looking to buy a vehicle, I highly recommend that you DO NOT buy a vehicle here. They claim to update their website every 24 hours, yet when one of their cars awaits auction. It still stays on the website when the car is no longer for sale.

Quoting Glenn Long at this location whom I’ve emailed. Once of his statements were,

“ I would rather let you know the car is not for sale than to have you come in and it not be available, would you agree? “

Yes Glenn, this is the reason why I emailed y’all and asked if the car was still available since they have gimmick manufacture photographs of the vehicle taken off google images. I wouldn’t of known the car was sold or awaiting auction if I hadn’t of emailed you personally myself.

I take car buying very seriously. For a franchise dealership to lie and not even keep up their website properly. I wouldn’t even trust them with a car buying process.

My recommendation is go somewhere else where they don’t half A** things.
Mark Mainardi

24 October 2017

Please do not waste your time and purchase a car from this dealership let alone several cars, like I made the mistake of doing over the last 10 + years And also don't think that if you deal with Scott Fink, the president of this conglomerate, that it'll make a difference. This is a long and drawn-out story of poor customer service and poor salesmanship, that has just gone on and on and on. I have nothing but myself to blame for continually going back for more and more verbal, financial and customer abuse.
I know, you're sitting at home or on your phone, reading this review on Google thinking.. Well every place deserves a bad review or two. Please, I know I'm a stranger but take me at my word. It was made clear to me through emails as well as conversations over the many many years I've dealt with this company, that all they care about is money. All they care about is money. All the president Scott Fink, the person you see on TV who acts like he cares about you, only cares about money and making money and absolutely has no regard for repeat customers or customer service.. and this sad trait trickles down to his service managers and sales managers.
Let's start with the president shall we? What kind of owner and president of a company actually gets into a email fight with one of his most loyal and long-term customers? Well that would be Scott Fink. What kind of President and owner of a company will tell you that the best they can do on your 4th car is cut you a $500 break? Scott Fink again. That's who. What kind of President and owner of a company would knowingly try to sell you a new car after the third car he sold you got screwed up by the service department that he owns? Scott Fink would and did! Don't believe the TV commercials and don't believe any of the junk emails that you get every single Wednesday of your life.. This gentleman does not care about anything but making money and I have the emails to prove it and you are more than welcome to contact me directly and I will forward them to you. Four cars from this company and I was given the same deal that anybody off the street would have been given. I was also given a hard time by Scott through emails that lasted throughout a weekend and arrived at late hours and early morning hours. I was told that I was being greedy. Now let's just say for the sake of argument that I was being greedy, I would say as a consumer and a repeat customer for over 10 years that I have a right to expect some kind of discountsand some shred of professionalism from the president of this company. Nope. Not one iota.
As for sales managers.. They are everything you'd expect them to be. They are rude and totally aggressive. They do all the tricks that you think that they would do to try to bully you into buying a car and when you decide you like a used car they try to talk you into buying a new car and when you decide you can't afford payments they send out another manager and then another manager and it goes on and on and on. Just like you would expect. I was even told that if I didn't like the deal that I was being offered (4th car, mind you) that I could go to another dealership. Guess what? I did!
I have made the life mistake of dealing with these people for over 10 years and finally enough is enough. It's like ending a bad and abusive marriage. I am done with these people. And I think you should heed my warning. Forget any of the positive reviews that you read by people who I'm sure are very well intended and probably feel like they mean what they are saying. But this location is absolutely the worst. Their service department has their head up their ass half the time and I have gone back again and again and again to have them fix the mistakes they have made. And I have the records to prove it. I'll be more than happy to scan them and send them to you.
There are so many on the Hyundai dealerships that has no affiliation with this one and I suggest you go to them like I did.
DO NOT TRUST THESE PEOPLE OR EXPECT RESPECT OR LOYALTY!
Gary Cona

06 October 2017

I have purchased my last 2 vehicles from this dealership. The sales experience was fantastic and the follow up service has been excellent. Both Bobby the sale Rep and Jason the sales manager have been great to work with. I hope they have the car I am looking for on my next purchase.
Steven R Grzynkowicz

02 August 2017

We bought a 2013 sonata and the sales person Ron was great
The finance officer was good we made a deal for the down payment 500. On my credit card and then 300 we would bring in. There was a mix up in the new payment on the car. So we went back in and work out to pay him 100 a month til its paid , well he took 300 off my card without my permission and said i agree to this and i didn't do this , jarred lied about it . I am not trying to not pay it . It is the way it was done . I already talk to my credit card company . Talk about lying to somebody wow, very disappointed in this company will not recommend it to anybody
Ruth Cameron

01 July 2017

Took vehicle for routine oil change and tire rotation.asked for my free car wash and said i would pay for interior to be vacuumed.told no problem.callwd to say ir was done so walked out to car and car wash not done nor vacuuming neither so called and he came right out and took back to get done.called again to say it was done and went back out to car and not cleaned inside (vacuum only is all i wanted)i left and didnt call back cause i didnt really want to wait again.i bieve service needs to make sure what is requested from customer is followed through
Kourtney Pennington

20 June 2017

I cannot say enough about this location. I came today to get my windows tinted (and have had other appointments here in the past) and from start to finish their team was professional and great to work with. My car was finished in exactly the time they told me it would take. Roy L. the Assistant Service Manager is who helped me today, and I can see why he is in management. He was honest, courteous, prompt and professional. Hyundai of course is great about washing your vehicle every service too-the inside is vacuumed and looks great. I will definitely be coming back for other services. Thanks again!
Denise McKenna

30 May 2017

If you see something advertised do not think that is price you will pay It will be much more. The math they use dose not equal what you will figure and make sure of fine print, they add dealer fees and taxes are not what you compute if in a different county even though your tax is based on county vehicle is registered etc. Also they DO NOT meet or even match other Dealers like they advertise. Glad I did not make the drive to see the SUV. I Was lucky enough to discover all of the " stuff" through email. I can not imagine the" pitches" if I hadtotal waste of time
Whitney Wyman

21 May 2017

My boyfriend and I have a 2016 Hyundai elantra limited. Not even 2 years old. I've had to go back 3 different time and have had 4 different a.c part put in. It seems every 3 to 5 months the a.c starts to have a disgusting smell to it. Then about a week later only hot air comes out. This was it for me. Every time I went I had to wait about 4 hours for them to fix their problem. I work part time for uber so I need this car to work and I was also losing out on money by just sitting there. Why do they keep putting bad parts in my car that don't last. Just makes me think what else is bad in the car that we are paying on?????
Regina Williams

13 May 2017

I currently have a 2011 genesis and absolutely love it, I took it in for service and strolled the lot looking at the new 2018 genesis sports edition, gorgeous the salesman speaking with us was very knowledgeable and did a great job with his sales pitch, however as we were looking the car over another employee enters the scene proceeds to get in the car to take it for a test drive! Because of his rude actions I would never go there to make a purchase, he caught me way of guard with his unprofessional behavior otherwise I would have told him to wait until we were done looking at it! You may be a big wig with the dealership but your nothing to me and your attitude stunk!