Name: Honda North
Address: 665 Evans City Rd, Butler, PA 16001, USA, US
Telephone: +1 724-482-2156

Honda North is a car dealer, located at 665 Evans City Rd, Butler, PA 16001, USA. They can be contacted via phone at +1 724-482-2156, visit their website www.hondanorth.net for more detailed information.

Location :

665 Evans City Rd, Butler, PA 16001, USA

Contacts :

Added by Jopie, at 15 November 2016

Monday 9:00 AM – 8:00 PM
Tuesday 9:00 AM – 8:00 PM
Wednesday 9:00 AM – 5:30 PM
Thursday 9:00 AM – 8:00 PM
Friday 9:00 AM – 5:30 PM
Saturday 9:00 AM – 3:00 PM
Sunday Closed

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Matthew Willson

24 December 2017

Chris was great in the service department, got us in and out on a last minute appointment due to a blow out. Randy did awesome in the parts department when I saw a lower price, he did what he could to make it a fair enough price and I even tried to keep it so he was making something instead of rock bottoming his parts price.
Diana Ordy

17 December 2017

We totally loved our experience at Honda North. We have shared our awesome experience with our friends. We love our new CR-V. Thanks Greg for making this experience so easy for us.
Brian Whitmer

17 November 2017

We recently purchased our CR-V at Honda North and had a fantastic experience! This rating is solely based on the interaction we had with Internet Manager Kelly Fehr and salesperson Katie Williams. Both did an amazing job and deserve kudos for the top notch customer service they provided!

Kelly replied to my internet request promptly and was very helpful, personable, and understood exactly what we were looking for.

Katie was very personable and did a great job providing an overview of the CR-V. She took her time, didn’t pressure us, and even encouraged us to test drive a Ford Escape before we made our final decision.

Because of the experiences we had with Kelly and Katie, we highly recommend Honda North!
Uttam Kumar

07 November 2017

So I live in Cranberry and was looking to lease 2017 Civic Sedan EX and was getting pricing from all the nearby Honda dealerships. When I contacted Honda North I was asked whether I had figures from other dealerships to which I said YES and provided the figures to them. They matched the price, which was expected. However, the residual price that they quoted was $11627 whereas rest of the dealerships had it $12108. My nearest dealership, Baierl, told me that its not possible for Honda North to have the residual price this much low and suspected something is wrong and warned me about it. I asked the Honda North salesperson, Katie Williams, to go back and double check the figures to which she confirmed it to be 11627. So I decided to buy from Honda North. On Saturday I reached dealership to complete the deal they asked my certain documents which I didn't had at that time because I was never asked to bring in and so eventually I couldn't get the car even after going for a 45 minutes far dealership. I provided the documents and they called me on Monday to pick up the car. While signing the documents I was shown the monthly payments of $230 and asked me to sign all the documents. After signing all the documents I asked where is the residual price mentioned in the documents and to my surprise they showed me as $12108. I felt cheated and so called the salesperson and she smiled sheepishly and said the freight charges were not included in her quote. I asked her why didn't she told me earlier to which she didn't had any answer. I asked her if your figures were same as that of my nearby dealership why would you provided me wrong figures to make me buy from you? She said - "because we love when you buy from us". On top of this, the finance guys said that we offer free state inspection which other dealerships doesn't offer. He probably doesn't know that all the nearby dealerships provide free lifetime state inspection. They didn't seem to be wary of that fact that they just cheated me. They even warmed me about using the term "cheating" and "luring" for them because they don't think they cheated and lured me. The reasoning they have is that they were not aware of it. I told them about providing this feedback to everyone but they didn't care.
Based on the above, I have following conclusions about this dealership:
1) The dealership doesn't have knowledgeable salesperson who has good knowledge of documents required to finalize the deal.
2) The dealership provide false information to lure customers to buy from them.
3) The dealership doesn't have information about the nearby dealership offerings to compete with. They think whatever they are offering is unique and nobody else have it.

I am writing everything in detail to warn everyone else before they fell in the trap of this dealership. If you have any queries, feel free to contact me and I will show you all the email conversations regarding the above as a proof.
Greg Birch

27 August 2017

Visited many car dealers and came back here to purchase a Honda Certified Pre-owned vehicle from Greg M. He was great, very knowledgeable, helpful. Good selection and best warranty around. Added remote start when purchased, so it was in for service a week later. Service department was good, but routine maintenance looks a little pricey. For example, a $40 synthetic oil change is $60 here. That would be my only complaint.
Kenneth Hetzer

23 August 2017

Not the greatest. Had an appointment for transmission oil change and shifting eval. Took 2&1/2 hrs. Car was only evaluated for 2 miles. Called ahead of time for price of work. Got there & price was increased by $10.00. when I pointed it out, it was immediately reduced.
K R

09 June 2017

This place sucks. First, I call and the woman says that a sales rep would call me back. No one ever did. I send a text message the next day and they get my name and gender wrong and say a sales rep will call me back. No one ever called. So, I fill out the online credit application and send it. I send them a text message if they had received my application. No one ever responded. FINALLY, I decide to go all the way out there and see what the problem is. They wouldn't loan me a car because of my credit history even after I offered to put cash down. They said I would have to pay 50% of the total cost of the car if I wanted one or find someone who will cosign who has good credit. I don't know anybody with good credit, so it looks like I'm screwed and car-less. Thanks for nothing Honda North!
Melissa Marchek

15 May 2017

I would recommend Honda Butler to anyone looking for a great deal with great customer service. I was in the market for a new vehicle and Katie Williams was excellent. She is pleasant, knowledgeable, and willing to help in any way. I appreciate the time she took with me and making sure everything was just the way I wanted it. If you are looking for a reliable Honda, Honda North is the place to go. Make sure to ask for Katie if you want top notch service!
Justin Armstrong

09 May 2017

Bought a brand new 2017 Ridgeline from this dealer as well as having my 2005 Accord serviced there for couple years now. Service staff have always been wonderful. Not the lowest price around, but I want Honda quality for my Honda vehicle. Excellent experience with purchasing truck. They were fair with negotiations, and I am very happy with the whole experience.
Adam Lewis

01 May 2017

I like the no nonsense pricing they have, much easier and a more pleasant buying experience. Look around, their prices are hard to beat. I think other places expect a negotiation, that's why they start high. Straight up pricing makes me feel like I didn't get taken by some salesman.

Three stars because of the service center. Don't get me wrong, they do good work. My problem is the run around I get sometimes, I have to talk to three people to get a straight answer sometimes. I've wasted trips to the shop getting things cleared up! The wait times can be ridiculous sometimes, took them 2 hours to program my TPMS once.
Nathanael Hooks

06 February 2017

My wife and I went to Honda North almost a year ago to get her a new vehicle and we dealt with Clint Werth, he did a great job not only going over every option with us but making sure it fit our budget as well. Now only a few days ago we decided it was time for me to go get a new car as well and we went back to Honda North and talked to Clint first before considering anyone else because of how he treated us and cared about what we needed. He made sure not only did this car meet our budget but also he made sure it fit what we needed in every aspect. Not only are the sales and finance staff great but also the service department is always willing to talk about what your car needs and how they can help accommodate you in anyway possible. I consider myself a Honda North customer for life and I encourage anyone to go see them if they're in need of a new or used vehicle. Clint is a great salesman and he will make sure you get what you need and not only what you need but what you can afford.
Madeline Claus

22 November 2016

This was my first ever experience buying a car and it was a great one! I brought my dad with me for some moral support but he really didn't even need to be there! Dustin was knowledgeable and gave me realistic opinions about the cars I was looking at. After the test drives, I made a decision and everything went so smoothly. Thank you Honda North and Dustin for the wonderful experience! I will suggest this dealership to others.