Name: North Hills Toyota
Address: 7401 McKnight Rd, Pittsburgh, PA 15237, USA, US
Telephone: +1 412-318-3000

North Hills Toyota is a car dealer, located at 7401 McKnight Rd, Pittsburgh, PA 15237, USA. They can be contacted via phone at +1 412-318-3000, visit their website www.northhillstoyota.com for more detailed information.

Location :

7401 McKnight Rd, Pittsburgh, PA 15237, USA

Contacts :

Added by Jopie, at 13 March 2017

Monday 9:00 AM – 9:00 PM
Tuesday 9:00 AM – 9:00 PM
Wednesday 9:00 AM – 9:00 PM
Thursday 9:00 AM – 9:00 PM
Friday 9:00 AM – 7:00 PM
Saturday 9:00 AM – 6:00 PM
Sunday Closed

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Anonymous

22 December 2017

I would like to thank Alex of North Hills Toyota for a most pleasurable experience. I can honestly say I have never received so much attention or care when purchasing an automobile. The follow up to the sale was quite surprising since after the sale the customer is typically forgotten. They even helped prepare me and my lease car from another dealership for its return. If I have any questions regarding the operation of the car all I have to do is ask Alex, he has taken a great deal of time to make sure I and my wife were comfortable. Thanks again to North Hills Toyota ,Alex, management , service and staff.
Nick
Anonymous

04 December 2017

My Husband and I had a wonderful experience at North Hills Toyota! We went in one day and the next day my Husband drove off with a brand new 2017 Toyota Camry! Awesome!!! I went in on Black Friday to possibly purchase a new vehicle, however because of me loving my Corolla I ended up buying out my lease. Go Team Toyota!!!
Anonymous

04 December 2017

I did most of the leg work over the phone and through email but the customer service was exceptional on all fronts. As soon as I walked in the door to finalize my lease the manager and sales team were very helpful and efficient. I am so happy with my experience! I highly recommend anyone to lease or purchase a vehicle with North Hills Toyota.
Anonymous

25 October 2017

About a year ago we purchased a car from there and though the vehicle had minor issues the service center was excellent and friendly! Fast forward a year later when hubby wanted a new truck, we decided to go back. We met Claudio, who was not only knowledgeable, but very personable and friendly. When we came home I expressed how great he was a decided I wanted to go back a few days later and get myself a new car! We went back to see Claudio! Sales Manager remembered us and came over to say hello and remembered exactly who we were. We were so happy with our past experiences that we intend to recommend friends to go out and get there new cars from there and see Claudio!!!!!!!!! Thanks to North Hills Toyota for being so awesome and friendly!!!!
Anonymous

17 October 2017

Craig was such a huge help! Got me a car even better than what I expected! Thank you so very much for making my car buying experience incredible.
Anonymous

29 September 2017

I have always enjoyed dealing with Toyota. I have been with them for the past 17 years. Just recently I was in the market for a new car. My salesman Mitchell Black was very patient and listened to all my requests. He never pressured me. I left the first time to go home and think about what I wanted to do and a few weeks later I returned and I did purchase a new Toyota Camry which I love. Also the service at Toyota is outstanding. The customer service could not be kinder and it is a real pleasure doing business with them. I would definitely recommend Toyota to my family and friendsand I recommend asking for Mitchell Black.
Anonymous

13 September 2017

All of the staff members were very friendly and welcoming. They went above and beyond to help me get into a vehicle. Even though I didn't end up leaving with one due to having a bit too high of a payoff on my current vehicle, the staff was still kind and gracious. For example, they made sure to show me how to get to the service area up the hill for future service on my current Toyota. In the somewhat near future I plan to come back and grab a new vehicle from these guys.
Anonymous

15 June 2017

This was a surprisingly easy experience. I was able to show-up at the end of the day without an appointment and went home the same day with my new vehicle. Ricardo was extremely courteous throughout the process and only showed me vehicles I asked to look at with the features I was looking for. He was also very patient and gave me the space I needed to make my decision. I feel like the pricing was upfront and competitive. I love my new car and would recommend this dealership.
Anonymous

23 May 2017

Recently ordered a part for my Toyota and when the part arrived it was the wrong part, but they said it is not returnable. That is not my fault their database is wrong, that is Toyota's fault. When I challenged it they said it would take a month to be processed and reviewed to determine if it was return worthy. After waiting a month I called and they said the return was denied. I asked to speak to the manager, he was not available and never returned my call. This is unacceptable because it was Toyota's mistake, not the customer. It is really sad to drag a customer through the mud like this for a month when it was their error. Toyota is not taking responsibility for their mistake and forcing the cost onto the customer, this is the worst type of business practices because it is the same as stealing. To make matters worse, the parts person and cashier agreed with me but still kept my money. If I order a steering wheel and a seat arrives, does that mean I am forced to keep and pay for the seat? Ridiculous. (Update: Toyota contacted me and offered to refund my money)
Anonymous

02 May 2017

My experience was a delightful one, from start 2 finish. My sales guy Greg was great and helpful n my car buying experience. But all the staff was courteous and nice from Melissa,Bobbi,Bob and Gary also the managers. They didn't pressure me and anything they could do to make the process easier and help they did!!! I suggest that if your looking for a new car give North Hills Toyota a try!! Even if your not in the market for a Toyota they have a nice selection of used cars also!!!! I know I'm enjoyin my 2011 BMW 5 series!!!!!! Thanks Guys
Anonymous

19 April 2017

A few days ago I was interested in test driving a 2014 Honda Odyssey at North Hills Toyota. I called the dealership at 3:15 and asked if it was still in stock. Melissa assured me it was and said I could come in and take a look at it. My appointment was scheduled for 4:30. After driving an hour and 15 minutes out to the North Hills, I was told by another man whose name I can't recall that "I apologize, someone should have called you, that car was sold an hour ago."

Now, I don't have a problem with a dealership taking a sure thing if someone is ready to buy, it's first come first serve. However, I find it highly unlikely that someone walked in and drove off the lot in between my phone call at 3:15 and the time it was sold 3:30. Someone was probably already negotiating the sale when I called. To make matters worse, I noticed that my name on the appointment screen listed my "vehicle of interest" as a Toyota Sienna despite me never having mentioned that car. They knew the car had been sold and were waiting for me to drive all the way out there to sell me a car I have no interest in purchasing. They should have said, "Hey we have that car in stock, but someone is currently looking at it. If it is still available, can I give you a call and you can take a look or can I interest you in any of our minivans we have available?" Instead they lied, and unless this dealership wants to sell me a Sienna for several thousand dollars fewer than the asking price, I will never be back.
Anonymous

19 April 2017

Our sales agent, Mr. Carl Gasper was very friendly, patient and helpful. He took time to explain the differences between the old Rav 4 model and the new 2017 model. He made us feel welcome. The manager was equally friendly and knows how to convince the customers. They made us feel comfortable and not being intimidated when we were negotiating the price . We definitely will come back to the North Hills Toyota Dealership when our lease is up. We also will recommend this dealership to our family and friends. We were 100% satisfied with the service we received.
Anonymous

20 March 2017

AMAZING!!!! I have taken my Toyota to all of the dealerships in the Pittsburgh area at one time or another. Now for the first time due to location I had to use North Hills Toyota. This place is amazing.huge waiting area and the BEST customer service I have ever recieved (to me it seemed like they went above and beyond, but as I watched, I could see that they were treating everyone as good as me). Someone told me they are under new management are are fighting to be the best in Pittsburgh. After this experience I believe it! Unless something goes terribly wrong, I'll be a loyal customer for life!! Thank you North Hills Toyota Service!!!