WORST DEALERSHIP EVER!!!! I wish I can give 0 star. Call for price of 2017 CRV,gave me only $1000 off the MSRP. Told me that it was the best price in whole CA.If you want to get rip off,just purchase from them.NOTE: Check Carjojo before you buy!
We visited all of the Honda dealerships within 30 miles of Riverside CA, and not only did Corona Honda give us the best price, they were the most professional across the board, from our sales reps (Moe, Greg F, & Omar), to the finance manager Rafael, to the Sales Manager Rinaldo. The entire team was extremely professional. And one thing that surprised me, was when our primary sales rep (Moe) didn't know an answer he reached out to someone else on the team and they were able to get the answer quickly and were very professional about doing it. There definitely was not the cutthroat mentality that I've noticed at so many dealerships. This is our 3rd Honda Odyssey, and this was by far the best buying experience of the 3, especially because of how they go the extra mile to get you the car that you want (thank you Moe!!!). I would highly recommend Honda of Corona to anyone buying a car!
Just visited this dealership today and felt like leaving a review to show that good customer service is always appreciated! We spoke with Richard, who was easygoing and extremely helpful. He gave me and my brother space to discuss, answered all our questions and made sure we were satisfied without being pushy or cornering us. Thank you, Richard. Great dealership and service, will definitely come back when we've made our decision!
The ability to access cars and information online and then to work with an internet service person like Greg Smith was a definite plus and lacking in the previous dealership we had visited. When I telephoned Honda Cars of Corona, Greg Smith already knew what we wanted and by the time we drove to the dealership he had vehicles ready to show us and to test drive. By the questions we asked he knew we had done our homework and did not try to overwhelm us with a redundant 'sales pitch' but instead we feel that he did his best to work with us to get us the car we wanted at a good price. When the right car in the right color was shown to have a paint defect, he pulled out all the stops to get another vehicle from your sister dealership. Although this took a bit of time for us and effort from your sales personnel, Greg ensured that we left with exactly what we wanted. Excellent customer service!
Everyone we dealt with was exceptional. They portrayed professionalism, were knowledgeable, and friendly. I especially like Greg Smith. He does his job so well; he is great with numbers, explains the entire process in a way that's understandable. He's honest (which is huge), he isn't pushy at all which some sales people can be. In addition, he makes the process less stressful with his friendly demeanor. We will continue to refer friends and family to him and Honda cars of Corona.
I have been looking to purchase the new Honda Civic Hatchbacks since they came out. I have been in contact with Brice for a good few months and he has been very patient. Just before my visit I was also in contact with Chris who helped me with my most recent inquiry. After finally deciding what car I wanted, I let Brice and Chris know I was heading over. They had the car ready for me to test drive. Brice had Donald help me with the test drive and purchase. I was also helped by Scottie and Rafael. I ended up getting the car I wanted and I am very happy with the purchase. Now I live in Irvine and could have gone to a closer dealership. The reason I went all the way to Corona to this dealership was because of the great people they have working here. Brice has been extremely patient with me answering all the questions I had. Donald was great because unlike other dealership's I have been to, he was not pushy and gave me enough time make a decision. I have received nothing but great customer service here and they have earned my business for future services and I will be referring friends and family to them. I am looking forward to visiting them on Friday where they will be adding the finishing touches to my car by tinting to the windows. Highly recommend this dealership for the great employees and quality service.
Took a couple minutes of standing around in the show room for someone to help us, one guy showed us the vehicles we were interested in and then handed us off to someone else so we could take one for a test drive, this guy then claims it would take too long to find the car in grey even though he said they had 2 of them and then dragged us around the lot for 20 minutes trying to show us different colors even though it didn't matter and we just wanted to test drive a civic in general. Ended up driving away after he went inside to check something and we couldn't find him.
I have been coming here since 2009. The customer service at the service department was great until last 6 months or so. The prices have went up, I'm always offered things that don't need to be done, and when I say I don't want to; I'm offered a better price to do those things. The service advisor was rude when I asked him for a discount. Its funny that they are willing to lower the price for the services that I don't want to do, however when I ask for a discount on a service that I'm doing, he tells me that he can't. When I asked for courtesy car ride back to my place. I was told no because there was no one to do that. Why have a courtesy car then. The reason I come to the dealership to get my car done is because I trust it. This was last time at this dealership. There are plenty of other dealerships that I can take my car to.
RON in Service is AWESOME!! I go to HCoC because he is honest and doesn't try and oversell me, especially being a female. If there is a problem Ron is always very detailed in what, when, why & how much. Because of Ron I have come back for the past 8.5 years to them.
Do not buy Honda!
I bought the 2017 Honda Civic as a birthday present for my niece.
By the way, financiers were too unfriendly to us.
Some of them were trying to sell us a car floor meter for over $800,
Some of them also tried to sell us over $900 for a separate car maintenance fee.
BMW and Toyota are basically free of engine oil and early check-ups,
They said that their Honda had no such thing and bought it separately if you wanted it.
Even if he was not ICE agent, he wanted a Social Security card and a Green card.
I think it is illegal.
We would never have bought a Honda car if the niece did not like the Civic.
I promise, we will hate Honda forever and we will never buy Honda cars again.
I have been coming here for three years and it is the absolute best. The Service staff treats you like family.just amazing. I cannot say enough nice things about this place. This weekend they even have In and Out here!