I had a 5000 mile service and as usual it went great. In addition to the service, Hometown fixed an annoying rattle without charge. Great customer service!
Thank you Hometown Garage for going the extra mile and getting my car fixed earlier than expected. It was a real help to me and very much appreciated. I can always count on you guys to provide excellent service.
I have never experienced such great service from a mechanic before. Everyone is very friendly. Constant updates to my cell phone on the progress of the work. Clear explanations about the work that needs to be done. Knowledgeable staff. A+++
When I was referred to Hometown Garage years ago, I wondered why they were recommended by Arlington folks even though they are in Burlington. It's because they are the best. Friendly, reliable, honest and fast. Although I moved to Waltham 7 years ago, I still use Hometown garage for all of my car repair needs. Highly recommend!
Had a very positive first experience here. I was referred by a friend, and they fit me in within 24 hours. They fixed my issue in about 30 minutes, and I was pleasantly surprised by the very reasonable price!! Keep up this service, and you will have a lifetime customer!!!
Professional, honest, courteous and fair pricing sums up this shop. In order to keep my vehicles for a long time, I only have them serviced by ASE Certified mechanics. This shop is not only staffed by Certified mechanics but is owned and operated by one that has the customer's interest as top priority. I won't bring my cars anywhere else even if it's just an oil change and tire rotation because they look over the entire car as part of the visit- not to go on a fishing expedition like the dealers do, but to make sure you don't leave the shop with an impending problem. It's no wonder they are a popular award winning shop.
My husband and I have been taking our 2003 Ford Explorer here for the last 4 years for service and maintenance. The staff knows us by first name and they know our car very well (considering how old it is). They are friendly, knowledgeable and helpful. You can tell that management and ownership care a great deal and are invested in their business. They are always trying to improve and do innovative things for the industry -
even including text notifications for your car! Love this place.
My second time and just as happy with the service to my 5 year old car as during my inaugural visit. Professional. Competent. Courteous. Added bonus? They gave me a ride to the office and picked me up later when the car was ready. Great service!
Honest and clear communication, as always. Coffee is great, too!
Excellent customer service and repair work. Highly recommended.
Great. Always honest, efficient, and affordable. Oil change / tire and other maintenance prices are very fair, and the staff is always extremely courteous. Even with as little as an oil change they'll do a courtesy check on a number of things. No issues with them doing work you didn't ask for, prices coming in way above those quoted, or taking forever to do the work. On top of all that, they have a courtesy ride service in the morning at no charge. In my opinion it's worth going out of your way to have your car serviced here.
I went here for a 60,000 mile check-up and an engine issue. These guys are great. Very professional and friendly and really take the time to explain all the issues to you. They offer a shuttle service and a loaner car for longer times. An all-around great experience.
I've been going there for three years. Staff are friendly and offer pickup service while your car is in service. Strongly recommended.