I set up the appointment online, answered all the required questions and it was really easy. Then got a follow up email stating they only do kitchen remodels that start at 50k, so my budget coming in at 30k for a 10x8 kitchen in a rental unit was too low for them to even bother.
I would be totally fine with that if they didn’t advertise that they do cost-effective quotes. They actually meant cost-effective for themselves not the customers.
Follow up and communication was good if you have the ability to spend their required dollars.
HQR, and specifically our project manager Amir Levy, was so good that this is the first time I have wished I could leave a 6-star review. I'll give specifics below, but the bottom line is that they are honest and reliable, they communicate well, and they do incredibly high-quality work on even complicated projects.
We hired HQR to demolish an unpermitted addition that was built by the previous owners, then build a new legal addition in its place. The new addition needed to connect two different existing rooflines and intersected multiple load-bearing walls.
Highlights:
(1) This was our first time doing a major remodel, and we had a lot to learn. Amir went above and beyond helping us identify and resolve potential problems early, patiently answering all of our questions, and explaining our options when a decision needed to be made.
(2) Once we had architectural drawings, HQR gave us a quote and stuck to it. Over the entire lifetime of the project, HQR never once added an unreasonable surprise fee. There were also a few extras we voluntarily added to the scope, such as updating our guest bath and creating a laundry closet, and HQR always gave us reasonable prices for adding them.
(3) Amir aimed for perfection as if this were his own house. If a mistake was ever made by HQR or one of their subcontractors, Amir had it fixed quickly, no questions asked. The end result is a beautiful addition that looks exactly as we had imagined it.
Finally, we learned a really important lesson on this project. We hired our own architect before meeting HQR, and this was a mistake. Using a separate architect created a lot of headaches for us and ultimately ended up costing us more money and delays than if we had used an architect hired by HQR. We plan to hire HQR again in a few years to redo our kitchen, and we will definitely use their in-house architects and designers for that project.
I was looking to remodel my master bathroom and add a new walk in closet, so I contacted Home Quality Remodeling. Ronnie came and was very nice and gave me a fair and reasonable quote. I have to say I could not be happier with Ronnie, Jordan and the rest of team. They did a great job and went above and beyond to make my dream bathroom come true. They are responsive, helpful, reliable and hardworking. Truly a very nice team to work with. I highly recommend them and would definitely use them again. Thank you HQR!!
When we looked for general contractors, we found that Home Quality Remodeling's website is really impressive. Their project portfolio, FAQs and resources pages have been very helpful to us.
We scheduled an on-site project estimate and Jacob came to our house. He's very professional and answered all our questions.
During the project, Jacob and team have been supportive and quick to respond. Communication has been smooth.
The team shows their expertise and has been very focused to achieve perfection. I appreciate and feel thankful for their craftsmanship and I'd say the result exceeds my expectation.
Besides the bathrooms project, Jacob and team have also completed our garage renovation project. I'd not hesitate to reach out to them for my future remodeling projects and highly recommend them to all my friends.
Ron, Avi and the guys at HQR did a stellar job on our huge home remodel. We added a second story to our small 2-1 craftsman bungalow in Oakland, nearly doubling it in size. We also moved a kitchen and living room wall and completely gutted our very old kitchen. We basically rebuilt the entire home, while doing out best retain and restore the character of our nearly 100 year old home.
We had tried to start this process over a few years, running into snags and unethical contractors along the way, and are so happy that we landed in the capable hands of this team. At every step along the way, we felt honestly communicated with and cared for on a personal level. In addition to this, all of the subcontractors they worked with were top notch as well as courteous and considerate of our neighbors.
Not only did they do a remarkable job and make our house the talk of the neighborhood, they went above and beyond to really be sure we were always 100% happy with all of the work being done. Even with the pandemic hitting right in the middle of our project, they managed to finish within our original timeline as promised. I would without a doubt recommend them for any project you have, large or small.
I'm attaching a few photos to show the scale of our undertaking. Enjoy!