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About

Holiday Inn & Suites Charleston West is a lodging, located at 400 2nd Ave SW, South Charleston, WV 25303, USA. They can be contacted via phone at +1 304-744-4641, visit their website hicharleston.com for more detailed information.

Location :
400 2nd Ave SW, South Charleston, WV 25303, USA
Added by Jopie, at 19 July 2016

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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19 Reviews

  • Anonymous
    16 April 2018

    Big rooms and very nice and clean. Beautiful facility Amazing staff very nice and welcoming they make you feel like family. my dog and other pets are very welcomed. Just a great place to stay

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  • Anonymous
    07 April 2018

    Definitely an older hotel. Our first room had dead ants, hundreds in the bathroom. They switched us then everything was good. Pinball, a pool, slots, a parrot, and a restaurant make this a fun stay.

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  • Anonymous
    23 March 2018

    Absolutely loved this hotel! Very clean and roomy. The king size bed was comfortable. The pool was amazing and it included a large area that was only 9 inches deep where my granddaughter could play. There was plenty of hot water in the shower. I definitely want to return here again when visiting my granddaughter.

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  • Anonymous
    18 March 2018

    Don't let the older looking exterior fool you. This is a VERY nice hotel! We stayed for 8 nights and enjoyed it very much. It is one of the best kept hotels in Charleston. The staff is very friendly and welcoming. We will certainly be back.

    As for the noise train tracks, we heard it a few times but it was no big deal. Don't let that stop you from staying here.

    This hotel also has an awesome indoor pool with a shallow play area for young kids. There is also a large hot tub next to the pool.

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  • Anonymous
    07 February 2018

    Very nice. Room was clean. Seemed to be quite a few out of town construction workers living out of this place and usually they stay in comfortable places. Close to expressway and easy on/off access for travelers. Downside is in an industrial area. No beautiful WV scenery to look at.

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  • Anonymous
    07 November 2017

    The staff greeted us at the door and were very friendly and helpful. It was so clean and the lobby was beautiful. All the staff I encountered were awesome. I will definately be going back

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  • Anonymous
    30 October 2017

    Everything was great, but the location leaves a little to be desired. It's right near train tracks that are frequently used in the middle of the night. It has an awesome pool, and the staff was pleasant. Prices for drinks and food are a bit pricy in the restaurant though. And, unfortunately, no complimentary breakfast. I'd probably stay here again though.

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  • Anonymous
    30 August 2017

    Very nice hotel! Stylish lobby and pool area, rooms are very nice and with comfortable beds! They are pet friendly for $25 which is the best! Even had doggie trash cans on the grounds. No continental breakfast but room service and a sit down was offered. Overall excellent experience with an affordable rate!

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  • Anonymous
    21 August 2017

    100% smoke free is very nice! Also salt-water indoor pool is uniquely designed with a shallow bubble pool area as well as a long lap area, so both families and those that enjoy swimming laps can easily enjoy it. Breakfast is made to order and a great deal if you pay in advance when booking the room ($5 for two as of August 2017).
    All rooms are suites, and designed so sleeping areas never disturbed by hallway noise.
    Really nice facility. Only downside is it is by the train yard (which is near the olde town area) but most the hotels in town seem to be here, and the building itself has very soundproof windows so it is not bothersome.

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  • Anonymous
    01 August 2017

    Well unless your a dog lover skip this one. Dog hair everywhere, told staff no one touched it my whole stay, listening to dogs bark all hours of the night, yay! Dogs everywhere. Dogs trying to fight each other. My favorite part, haha. Be warned. You will not rest there almost forgot to mention all the stains on the carpet from dogs pissing on everything. Literally anywhere you'd expect a dog to pee there was a stain. Filthy. I imagine most who post here have dogs with them at hotel. Just stay in a kennel it would be cheaper and the same service.

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  • Anonymous
    30 July 2017

    This place has a trendy vibe, it is pet friendly, and the staff is top notch. If you enjoy comedy shows it's definitely worth taking in the Comedy Zone on premises on the weekend. It has a relaxed atmosphere the breakfast is cooked to order if you choose and very well done. It has something for everyone in the hot tub, salt water pool, splash pad, laundry, fitness center, bar, even a pinball machine. It's an easy 3 mile drive to Downtown Charleston.

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  • Anonymous
    08 July 2017

    Very nice hotel with a fantastic complimentary breakfast. Staff is very nice but neighborhood is fairly run down. View of a refinery on one side and railroad tracks on the other.

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  • Anonymous
    27 June 2017

    One of the few truly pet friendly hotels in the area. Stopped for just one night. The room was pretty clean and internally quiet. Note that the hotel is right next to the train tracks that do run all hours of the day and night. We were so tired it didn't bother us. We didnt have time to use it, but the pool looked very nice. Good quality for the cost.

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  • Anonymous
    28 May 2017

    Great place!!!! Pool was nice expect I wish it was a little more ventilated. Eyes were burning from chlorine. Room was clean! Right off the highway. The only thing that would have made it better was continental breakfast! Lol

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  • Anonymous
    25 December 2016

    Location is very accessible to the interstate, although not many good places around the hotel. Room was comfortable.

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  • Anonymous
    21 November 2016

    Great service. Friendly staff. Easy to find. Amazing salt water pool!

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  • Anonymous
    26 September 2016

    Excellent stay. Clean and quiet room. Great amenities. Superb restaurant and bar. Will stay here again.

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  • Anonymous
    05 September 2016

    Beautiful location. Clean facilities. Gorgeous pool. Delicious food. Courteous staff. Would love to come back and stay again!

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  • Anonymous
    26 July 2016

    This hotel is perfect. They treated us great and the room was very clean. Beds were comfy and had a very nice shower. The room we stayed in had a Keurig coffee maker which was a nice touch. I highly recommend this place. They have great customer service.

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