Name: Holiday Inn San Antonio N - Stone Oak Area
Address: 19280 Redland Rd, San Antonio, TX 78259, USA, US
Telephone: +1 210-298-8820

Holiday Inn San Antonio N - Stone Oak Area is a lodging, located at 19280 Redland Rd, San Antonio, TX 78259, USA. They can be contacted via phone at +1 210-298-8820, visit their website www.ihg.com for more detailed information.

Location :

19280 Redland Rd, San Antonio, TX 78259, USA

Contacts :

Added by Jopie, at 20 May 2017

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Trevor Botts

25 April 2018

Great place and value. The staff were very friendly and the bed was comfortable.
Jeff Mayronne

24 April 2018

Clean rooms. Decent breakfast. Indoor pool great for winter.
Sarah E. Stegall

24 February 2018

Shocked at the lack of care. The general feeling of this hotel is that the staff and management do not care!!

For our check-in, we paid for a breakfast voucher, which we later learned we did not receive. Our room was not well taken of, with damaged furniture/walls everywhere, a backwards seat cushion, and hard water residue in a bathroom with no obvious long term cleaning plan. The view from our room was a tattered Holiday Inn Flag and the roof. Our sheets had a stain. In the morning for breakfast, there was still glasses left out on top of the bar in the restaurant from drinking the night before. The hostess in the “restaurant” was looking up boots on the Kohl’s website. Tables had clearly not been cleaned either. The breakfast is not close to being worthy of the $10.99 price tag - do not waste your money! The bread was hard, eggs had no flavor, and the orange juice did not taste like OJ. On check-out, the front desk clerk had no idea (“I don’t know” was her repeated response) about the breakfast coordination. She gave a significant hassle by helping as little as possible.

This is truly a one-star motel under the disguise of a Holiday Inn.
Travelignite Blog

22 January 2018

Our client, touring comedian Chris Trew, recently stayed here after a performance in San Antonio and had a great stay! The room was perfect and very modern, the staff was super friendly and there's a casual American restaurant on-site which was a perfect place to grab some lunch before hitting the highway! Thank you for providing such great hospitality, we can't wait to stay with you again soon!
Julia DeLois

20 January 2018

My partner and I had a great experience here over the weekend! We were just passing through for one night, but even in such a short time, this Holiday Inn managed to go beyond our expectations. We checked in around 8 or 9 pm; the front desk staff was welcoming and attentive, and it seemed like they were very organized and knew we were coming. Check-in was maybe the fastest I'd ever seen, and we were off to our room. The room was exceptionally clean and tidy, and we were happy with the spacious bathroom and big comfy bed! Another great thing was that, once in our room, it was totally quiet from outside. I'm a light sleeper and hate waking up when others are walking in the halls; we couldn't hear anything from outside at all!

Also, the location was great! We had hung out in downtown San Antonio for the day and were pleasantly surprised at how quickly we arrived at the hotel leaving from downtown. Very easy and convenient!

We opted to head out early to get back on the road and unfortunately couldn't stop for the breakfast they provided, but the long hours they offered it (till 10 or 11 am) seemed especially accommodating and convenient. All in all, a great experience! We'll definitely opt for Holiday Inn again in the future.
Jennifer Young

07 November 2017

Stayed here for 4 nights on business
- Largest issue was with the front desk charging the incorrect credit card for my room. It was communicated to charge onto my corporate card however during check out they mistakenly charged my personal card. They voided the transaction but the card held the pre-authorization leaving no way to clear the amount and with no cash to travel home with. This wasn't communicated to me, I only found out at the airport when my card declined while trying to purchase a cup of coffee. Lesson learned will draw cash before checking out.
- The room air conditioner was very loud.
- The sheets were very rough from overuse pilling.
- The evening restaurant and bar staff were inexperienced and lacked professionalism. Lunch/Dinner food was mediocre.
Paul Higgins

07 November 2017

The cooling unit in my room leaked. I reported it but nothing was done about it. The tables in the bar / lounge were clearly resurfaced but are now sticky seemingly because of the resurfacing materials.
Isabelle LC

31 October 2017

We stayed here this past weekend from the 26th to the 29th. I have to say this is the best hotel stay I have ever had, anywhere! We were here for a wedding weekend and the staff was incredible and accommodating. Every single thing we needed whether it be room service, extra keys, every detail was met! Carrie the F&B manager is amazing, she made sure the bar was open for us to come back to after our rehearsal dinner and made sure we had the best service. The housekeeping staff was so friendly and so helpful. The hotel was modern and updated and the rooms were in excellent condition! I would recommend this particular Holiday Inn 100 times over. We are do grateful they made this weekend even better than it was going to be. We appreciate all the staff at the Holiday Inn Stone Oak for your 5 star hospitality!
Shameika Rogers

10 September 2017

Great place to stay.. clean facility and friendly staff (the staff was always smiling) easy check in and check out process. We will be returning soon.
Thanks Meika-n-Keith
Justin Grefe

26 July 2017

I stayed for 3 nights, for a work event. The hotel was adequate. The A.C. was noisy and the shower lacked any real water pressure. The breakfast didn't have a lot of variety but was ok. But the rooms were clean and well maintained, which is what's important. The staff was super helpful, its just the facilities are aging. I don't look at 3 stars as bad, just average.
Ashley Person

22 July 2017

Very quiet and calm area. Hotel was nice besides a strong cleaner smell in the room. Beds were comfy.
Janet Adesina

02 July 2017

We spent two nights here and we have to beg them to clean our room twice while we went out but we came back to see that the room was still not cleaned. We used the same bed sheets for the three days. Also you have to pay for breakfast. But one of the staff, Selena was nice in her approach to people. I will NEVER RECOMMEND THIS HOTEL TO ANYONE!
Donny Noland

18 June 2017

Very nice and clean hotel. Had some problems with the reservation due to the booking company, the hotel staff worked very diligently in getting the issue resolved. Well worth the stay.
Brandon Watson

27 May 2017

Hotel staff were nice and the room ok. I could never get hot water to the sink in the room that we were in (234). Shower pressure was a bit on the weak side. The this g that truly set them back was they only offer the Continental Breakfast based on "occupancy". Come on Holiday Inn your not a Hilton. Won't stay there again.