I attended a conference in the hotel. The staff provided clean rooms, attentive service and catered our event. The food was okay, nothing to write home to Mom about. We had baked chicken, penne alfredo, green beans, and cake. I was not apart of the team that reserved the room, though they claimed it was an extraordinary value for what we were able to do for the 3 day conference.
Had dinner at the restaurant at the hotel. The menu is small but all of the food we had was delicious and high quality. There is a good selection of craft beer on tap also. I'll be back.
Nice lobby, friendly staff. Rooms are dark, outdated, dirty, and creepy. Not like fun haunted hotel creepy, just seedy and really uninviting. I travel a lot, and I feel uneasy here,
I don't think I have ever left a negative review, but feel I need to this time. How does this place have 4.3 stars!? Our room has carpet that is threadbare with holes and the ceiling is dusty/dirty. The furniture and decor is literally from the 80s (the complete set of encyclopedia Brittanica on the shelf in our room gives testament to this fact) Don't be fooled by the pictures. I have stayed at much nicer places for much less money.
The hotel is not a typical Holiday Inn, it's beautiful! When you enter, there's a beautiful fountain and large sitting area. They also have incredible amenities a restaurant, bar, pool, workout center, office center, meeting rooms, everything you can imagine. The staff has been very helpful and friendly. I also feel safe with security in the building. I have been very happy so far with my stay! I would recommend the hotel to anyone.
We have hosted our student leader event here for 3 years and every year the staff including reservations, cleaning, sales, and banquet have done an incredible job! They have been professional, friendly, and accommodating for a group our size. Specifically, Carolyn in the restaurant, and Daryl and Darin in banquet services knocked it out of the park!
The staff was great and the rates were reasonable. The fountain in the lobby was awesome and the bar was great. I didn't get to try any of the food but it smelled delicious! I would definitely recommend staying here.
I went to the Holiday Inn hotel and Suites in Eastgate Cincinnati to attend a professional event. While I did not have a room, the staff was very helpful and courteous. Everything was clean and well-maintained. The lighting was appropriate and the atmosphere was calm and pleasant. I would certainly return here again, whether to hold or attend a professional function, or to rent a room.
Stayed here several times over the past 3 years. So, it was the obvious choice for our honeymoon. Convenient location to I275 with great connections to the Cincinnati area. Easy online reservation system that included my room preferences. Friendly staff at any hour of the day. Rooms I've stayed in are always clean and well maintained. Would highly recommend.
I attended a birthday party in the venice room. We had gone early to set up and the people wotking there were very helpful in anything we needed. During the party the service was great as well. We had dinner and a drink bar. They were cleaning the tables as guest were done with drinks and food. They were very kind and worked well together. The location was very nice and clean. Easy to navigate to wear our room was. We did not stay the night.
The location was convenient and the restrooms were clean. The rooms are not very sound proof so we could hear what was going on in the next room. It is convenient to have a restaurant in the building.
Wow blown away by the kindness and big heart of the staff. When you have great staff that welcomes you with such joy on a rainy night it is so nice and different then many of my stays. This was an unplanned stop but with weather I called and she was so helpful on the phone. Then I got there and I knew I had made the right decision to stay here. Beautiful hotel from the moment you walk in. Our room was very clean and the beds were amazingly comfortable. Great pillows as well. I could not believe it would be so nice and the price was great as well. Thank you for hiring such kind staff that really cares about your hotel.
“Our stay”
Our check in was fast, the entire staff friendly and most helpful. Our room was clean and comfortable. The lobby was really pretty. We ate breakfast in their restaurant and the food was very good. Thank you to Jesse, Crystal and Cindy for the excellent food and friendly smiles and taking such good care of us!. I would highly recommend..