Holiday Inn & Suites Chicago-Downtown
506 W Harrison St, Chicago, IL 60607, USAAbout
Location :
Added by Jopie, at 26 January 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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13 Reviews
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01 December 2017
Comfortable rooms with a nice view of the city. Staff were welcoming, courteous and helpful. Breakfast in the restaurant was very good. Close to Greek Town and South Loop. Would stay there again.
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26 November 2017
I chose to stay at this hotel simply because of a concert that night at a nearby venue. The staff was professional and courteous but the hotel itself was clearly not updated. It is also very noisy.. they know this and even had a small sign in the room saying basically "here are earplugs to help" except there were none in my room. Now, if I said anything they certainly would have remedied that but I was tired and despite the street noise and the woman coughing all night in the room next to mine, was able to make due on my own. The bed was comfortable, but the room was rather standard otherwise. Overall, the hotel met my needs - it just wasn't impressive in any way.
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25 November 2017
Comfortable bed and clean room. Otherwise outdated and in poor shape. Extremely loud due to location next to busy freeway.
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07 October 2017
What a joke at the bar. This guy cares more about his friends then the customers. As a regular patron through my company this is a joke. Week drinks n no service unless your a personal friend. Disappointed is to say the least.. Dwayne cares more about personal friends then customers, not like anyone cares. What's a joke. Bad language n customers are disregarded for friends. Never had worse service from this hotel chain period. Makes me rethink my loyalty.
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30 September 2017
Nice stay. Very friendly staff. Lots of attention paid to small comforts. I appreciate a hotel that goes above and beyond with the little toiletries in the bathroom! Haha. Comfy beds and pillows, nice furniture, bathroom was small but well appointed. Great location also.
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15 September 2017
Recently stayed for work. Checked in Sunday night departed Thursday morning. I noticed a bite on my arm. Didn't think much of it in the morning. By mid afternoon noticed several more bites. Currently have 12-15 bites on my arms, legs, feet and face. Anything that wasn't covered by clothing. I immediately contacted the hotel to let them know so they could check the room and treat it before any other guests had to deal with this. The front desk person was friendly and apologetic. I wasn't irrate or rude. I was told the manager was unavailable and was in a meeting but would call me back immediately. I gave my name and number. 2+ hrs and counting still zero call. Bed bugs happen, I know that but I think how a hotel handles bed bugs says a lot about a hotel. I will note that the head board on the bed has a gap even though most hotel chains have gone away from this due to the fact it gives bugs a place to hide. I informed my managers as this is a hotel we frequently use for employee training classes as well as regular stays.
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31 July 2017
My stay was great! The location is perfect, it is close enough to union station to walk, it is also very close to the willis tower, (you can see the tower from the penthouse). The pool and room were clean. While we were out exploring the city they held our luggage for free. Although they do not serve a continental breakfast, they do have a small restaurant on the first floor. Overall I would stay there again.
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16 July 2017
This is the second time we've stayed at the Holiday Inn & Suites Chicago downtown. It's conveniently located near the center of downtown Chicago. The hotel is clean, the rooms are comfortable and the staff is friendly and helpful. They have a pool located on the top floor. The hotel has all the amenities you'd expect. They have a nice restaurant on the floor level that doubles as the room service kitchen. Parking is expensive, but there is a city lot next door as an option. Package deals for the room with parking included at a discount are available online. We had secured one of those packages, but we had to point out the discounted parking to the staff at check-in. They were pleasant and accommodating when we pointed that out. Over all, we have enjoyed staying here and look forward to returning on future visits.
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13 May 2017
Not bad. Overall the hotel is very clean, the staff is friendly and courteous. Hotel expects you to play their parking fee of 50 a night to use their garage. Hotel is pretty much right by the highyway so expect noise and loud cars from the street on lower floors. Overall I would say here again I felt decently safe walking from here to my venues downtown.
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01 May 2017
Good location not as Hotel staff were very nice and helpful. We were welcomed to our room to find 2 free water bottles which I thought we would have to pay for. Our 2 double bed room was clean, and tidy. A Keurig was definitely great to have for a quick morning coffee (this made my morning).
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09 April 2017
I got in late and the automatic sliding doors were locked. One guy coming in had to call the front desk to get someone down to the front desk. Maybe midnight. One inside, i got my key and everything was fine. I mistakenly thought their buffet was a complimentary breakfast but didn't know i had to pay until theu brought me a check. Oh well. That was the extent of my stay.
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23 February 2017
Excellent hotel, safe and secure in downtown Chicago, near Union Station. Rooms clean, lots of pillows both soft and firm, very comfortable beds and chairs. Must use room key to access elevator so is secure. Personnel very friendly and helpful. Restaurant is excellent. Prices are reasonable. I highly recommend and we will stay here again.
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02 February 2017
Rooms are pretty basic but enough if you're just there a night or two. The staff is really helpful and friendly. The area can be sketchy though and I wouldn't walk alone at night. There are a few good restaurants in walking distance and it is close to Greek Town but not as many as other areas. Most of the area has commercial or apartment buildings. Avoid odd numbered rooms because those are on the side closest to Canal street, I've had rooms on the corner of Canal and Harrison before and it seems like every light cycle someone has to honk no matter the hour.
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