Holiday Inn Express & Suites Independence-Kansas City
19901 E Valley View Pkwy, Independence, MO 64057, USAAbout
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Added by Jopie, at 17 March 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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11 Reviews
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12 December 2017
The staff were very very accommodating with the two rooms that we had! They had to make some adjustments which they handled personally since some of the cleaning staff had not shown up for work! The breakfast was especially enjoyable in the morning and was more than what I usually expect at a Holiday Inn Express!
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20 October 2017
By far one of the friendliest staff I have ever encountered in the USA. Breakfast and fitness room had plenty of selections. Bedrooms were clean and comfortable. Bathtub had an old stain otherwise the bathroom was clean and spacious.
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04 October 2017
Very friendly and helpful staff. Our suite was clean and comfortable. The breakfast bar had a nice selection of hot items as well as fresh fruit and juices. They are just minutes from the K with plenty of food and shopping nearby. The only negative is the pool area closes at 10, therefore you can't have a bubbly soak after the game.
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11 September 2017
This Holiday Inn Express in Independence Missouri is brand new and the room very comfortable. The staff here was generally friendly and helpful. There are many restaurants and shopping opportunities within a ten minute radius, as well as walking and running trails.
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22 August 2017
Check-in was quick and easy. The room is clean and spacious. The beds are more firm than my personal mattress, but still comfortable. The staff is friendly! I was very thankful they had a small sewing kit so I was able to repair my dress for a wedding. I will be staying here in the future if travels bring me back into the are.
Update: I went to sleep with no bug bites and woke up with itchy red bumps, bites on my foot and ankleresponse / report this review -
25 July 2017
We stayed here one night on our way to the Lake of the Ozarks. Our initial impression wasn't great. We arrived at 9 p.m. and the front desk attendant was not the most welcoming or friendly person. Although we were the only people checking in, she rushed us through check-in, barely acknowledging our presence. The visit was redeemed, however, the next day by Scott. When my sons and I arrived for breakfast, he was exceptionally kind. He told my 6-year-old that if he cleaned his plate, that he'd let him have a sucker. He helped my son get his food and make pancakes. I really appreciated his thoughtfulness that morning, but it didn't stop there. After we checked out and were an hour down the road, my son realized that he left his medical bracelet in the room. I called the hotel and spoke to Scott about it. He told me he'd send it to my home priority mail, which he did. Scott took this visit from good to great. Everything else at the hotel was great. The rooms and decor have been refreshed and updated. The rooms are comfortable and clean, the hot breakfasts are filling and tasty, and the pool and workout facilities are more than adequate. I highly recommend this hotel.
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04 June 2017
Located near a good selection of restaurants, close enough to walk to. The room was clean and the service was great. The people were nice and the breakfast was amazing. I want to go get a pancake machine for my house now
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24 May 2017
Slept fantastic last night! The entire hotel had been recently remodeled, and the beds there are amazing! I almost asked the clerk what kind they were before we left but forgot.
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14 May 2017
We had a wonderful stay! It was a very busy weekend, Nascar was in town, Garth Brooks was in town and various other things were going on! The staff was incredible keeping up with everything and everyone!
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06 April 2017
Nice location and a very nice hotel. A heads up when I reserved the room about the extensive renovations happening would have been nice. Completed areas were vey nice though. Construction didn't really hurt my stay just a little unwelcoming to walk in to.
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24 March 2017
The bed was extremely comfortable! The renovations upstairs are done and they look great; they're still working on the downstairs, but they don't let that stop them from providing fantastic service and a good breakfast. Staff went above and beyond to make sure we were comfortable, especially Mariah. Scott even made hot chocolate for some of the breakfast guests!
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