No complaints with the hotel. The food service and accommodations were all just fine. The hotel is little difficult to find as the street it is located is not very well-marked off of the Main Street.
This is such a great hotel! Friendly staff and a great breakfast! Will come. Back again forsure!
I am IHG rewards customer and have stayed at various hotels using the government rate as I have worked 32+ for the postal service. I was challenged to show my I d which I usually always have but didn't and was going to have to pay a higher rate. I have never been challenged at any hotel. The manager intervened and said we could stay. I wish we would have moved on. The curtains in the room were filthy, the lamp shade on the desk was cracked and broken, there were no towel racks anywhere and to top it all off when my wife went to take a shower the wash rag she was using looked like it had been used for a cleaning rag it was so stained.The mattress was an el cheapo worst mattress I slept in in a long while. We are supposed to stay another but will be moving on. This hotel does not live up to holiday Inn standards.
The people that works there are really nice. The swimming pool was awesome. I would definitely recommend this hotel.
I stay here every time I come to London except my last visit because they were full. Any issue I have had they are on top of it. Staff is helpful. It is clean and quiet everything I need in a hotel.
This place is not your typical Holiday Inn Express. The first room they put me inn smells of mildew and had been flooded recently. The artwork was leaning against the wall,the done was unplugged. The second room,after the first we refused smelled of mildew as well. The shower faucet was put in backwards so the hot water came out of the cold setting. I've stayed at HIE many times but this place was definitely not up to their normal standards.
Adequate hotel in the middle of nowhere. Decent breakfast offerings, keys kept deactivating, but that could've been my fault. Beds are comfortable. My only real complaint is the water, it smelled strongly of some kind of metal.
Not what I expected for a hotel in the middle of nowhere. They have definitely updated everything recently. The hallways are clean and well lit. The rooms are very nice with updated bathrooms and fresh paint. Comfortable beds with ample pillows. New TV and remote. The Holiday Inn Express Breakfast is always good. Don't forget those cinnamon rolls. Staff was very friendly! The pancake machine ran out of batter. We told the staff and they loaded it up quick and then brought my wife two pancakes. Highly recommend. Great job by current owners. Only complaint is no big sign on road, turn in at the Motel 6 sign, the Holiday Inn is across the parking lot from them.
Hotel staff was friendly, but that was the only redeeming factor. Hotel was under construction for renevation which had loud noises in the morning and at night. Which the prices did not reflect this inconvenience. The wifi was bad and had connectivity issues, the water heaters would not heat the water to a sufficient temperature, and the mattress felt old/very springy. There also was no microwave in the room. The bathroom was cramped and did not offer a tub, if you were going to use the toilet the door encroached on personal space. Hotel did not have a very clean feel, and it was questionable that hotel staff did not change sheets on the bed for an entire week.
Clean rooms, good breakfast, and a nice place to stay.
Excellent morning breakfast, people are great and rooms clean. Working in the area and it's nice to rest in the pool in the evening and they also have a nice workout area as well.
Nice renovated room. Good continental breakfast.
The rooms are very clean. The bathroom had some bugs in it. The pool is OK. They have a good selection of TV shows and the bed is really comfortable. Although when they cleaned my room they left soda Cans and garbage on the floor. The location is decent. Right next to a truck stop and a shanty bar which is really nasty. Kinda close to London but over all stay it's OK