We were there May 5th 2014 celebrating our anniversary, unfortunately no one told us the Hilton was in desperate need of renovation and would be closing to do so. Let me say location was beautiful, staff pleasant, but the accommodations were HORRIBLE. The room was musty and mildew smelling, the pool had green growing in the bottom. The Hilton should have paid us to stay there and should be ashamed of themselves for allowing any guests to stay there!!
Great service, especially from employee named Jean. Give this guy a big raise. He saw that we had a problem checking in, and he owned it. He made our special situation great which turned our stay into an enjoyable one. The other staff members were also very friendly and made us feel welcome. Yes the place needs and will receive a face lift soon. We will most likely return, but will wait until renovations.
J&K Naples, FL
We have been guests here for 25 years and just love it , The staff are outstanding, very courteous and helpful. The rooms are clean and very comfortable; the restaurant is well priced and the food is tasty, The setting is sheer heaven.
Anne and Don Kelly, Alexandria, Virginia
After paying the $250+ per night rate, I realized that my entire stay at this hotel was terrible. The customer service prior to checking in was rude, the beds were uncomfortable, the bathroom smelled like rotten meat I will never stay here again.
The hotel was okay. But it had a bunch of bugs around the sink area. The beds were fine. It also has a heated outdoor pool,a hot jacuzzi and it is an ocean front.