One of the best places to stay, employess are awesome, friendly and helpful. The breakfast is the best..Always gets me my corn beef hash out on the line if I ask the night before..also for me very clean if you are cancer patient like myself, need to have extra clean amenities for recovery
One of my favorite. Quiet, it's in FL and has some of the best outdoor seating to enjoy an evening cigar. Traffic can be a little rough getting in or out, but that's Florida for ya.
Great Hotelthe only thing is even though I booked the hotel two months ago and requested a pack and play they only had them on a first come first serve basis. I couldn't let my 8 month old sleep on the floor. Bring your own pack and play just in case.
My Tampa go-to hotel. Always good price, clean and comfortable bed. Add breakfast for a couple dollats more to the room makes it easy with kids.
This place is located in a nice hide-away area. The rooms were very nice with modern furniture. I enjoyed the free Wi-Fi in the rooms and free coffee in the lobby. The two shortcomings I found were the TV, which seemed small for the room size and the bed which was very hard.
10/07/2017
We booked a suite. Specified that it had to have 2 separate beds. We go to the room and it’s just one bed. Go down to talk to front desk, Steve. Huge attitude, not helpful at all. Said all he could do was have us get another room for $60. We already paid over $100 for 1 night. We declined. Steve offered a couple extra pillows and sheets for our friend to sleep on the floor. We declined. Steve has zero customer service. No clue how to talk to customers. We were tired from the theme parks. Grumpy. It’s 1:00am and we have nowhere to sleep because we got tricked into booking the wrong room. I went to a dark place and told Steve off. He replied “can’t hear you!” Steve claims we will get our money back to our cards. But could not provide us with a Receipt. I’m writing this review from the IHOP 1 mile from this place. It’s 2:00am and we have a long ride home. Thanks Hilton Garden for an experience from hell. Please hire professional people who actually have an ounce of customer service ability.
First off awesome service excellent staff and just a good vibe enviroment. Its nice amd quiet. We were on the 3rd floor right above the pool. Beautiful view of scenery. Wish I had a chance to go down and eat in the dining room they have anytime I walked through the lobby it smelled amazing. Made my stomach growl even if I wasn't hungry.
A very nice hotel with attentive staff as far as the check in and check it is concerned, however I would not eat in their restaurant! I did and after sitting at my table for twenty minutes, I had to get up and go to the bar to order, I had to go to the bar to order drinks I had to go and ask for my food was on several occasions, my chicken wings were cold and on and on. Very unfriendly service, there are a number of restaurants around and I would utilize those rather than eat there!
Stayed here for a work event. The hotel itself is fine. It's clean and the staff is nice and friendly. The bed wasn't great and the a/c was really loud. The restaurant was good; breakfast was excellent and dinner was fairly good too. There really is nothing within walking distance to eat other than Wendy's.
This was my 1st stay in a Hilton, we found dirty underpants in our room. Besides that everything appeared clean. In the morning I attempted to make coffee with my Kuerig in room, but it was full of mold. I have pictures I will be sharing with the BBB. I was told the manager would contact me..he never did. I do however have his name to include in my letter to the BBB. Apparently, they don't care to please you the morning your checking in. Expected better for 120 a night.
Had a guy power washing right outside my window (gas generator) all day until 10 pm. A/C unit rattles. Shower/tub basin needs replacing (ground in black and some reddish brown stains). Keurig in room needs cleaning, it's grimy. Hotels don't seem to realize these are not maintenance-free devices.
The employees and everyone there were super nice! We took the shuttle to and from Busch Gardens. Had a drink at the bar (the best), their restaurant (top notch) hot tub was hot and wonderful. My issue is with the building itself. The lobby roof leaks there were water stains on ceilings. We got a king suit and the AC in the room was broken and stuck on freezing (I liked that but others might not). Exposed wires under the AC unite in the main room. All the outlets are upside down, lol seriously that was just frustrating because my charger requires my phone to sit above it not hang below. A few panels coming loose here and there. Depending on what price deals you get this hotel could be worth it. Again the people were magnificent and kind so helpful sweet and funny. We stayed one night and by the time we left(one night stay) we felt like close friends.
Quiet rooms hot showers good beds. The hotel restaurant breakfast is decent if you avoid the powdered eggs, but that's always the case.
The location is very convenient for visiting USF since it's only 3 miles away. The rooms are clean, well kept, and inviting. The staff are extremely friendly and helpful in answering any questions or solving any issues. The pool and spa were clean and nice to use.