About
Location :
Added by Jopie, at 19 March 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Gallery
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13 Reviews
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03 December 2017
Clean hotel and room. Digital key worked perfectly and a great convenience. Good bar and lounge area. Mediocre breakfast buffet.
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01 December 2017
Great location right with the other hotels in Mason. Decent rooms and beds. Great customer service.
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26 November 2017
Check in was prompt and very friendly. We stayed to go to Winterfest at Kings Island. All staff was friendly and very helpful. We had the breakfast buffet. It was very good. Meat quiche, plenty of bacon, sausage patties, cold ok and hot coffee. As well as many other options to choose from. Will be back or recommend.
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15 October 2017
Great staff. Went to bar area, the bartender Steve was very personable and accommodating. Would stay again!
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02 October 2017
The room itself was fine, except for the random blob of sticky white goo on one of the paintings. The lady working the breakfast area snapped at us for presuming to try to get some food at 6:58, when breakfast didn't start until 7:00. Everything was already out, but she was adamant that no muffins could be eaten until the appointed hour.
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25 August 2017
I've staying here. My third stay here over the last year and the hotel staff and service is excellent. The rooms are impeccably clean. The in hotel restaurant has a fantastic breakfast and good selection of food for dinner/lunch. Highly suggest the sirloin steak, it's great !
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04 August 2017
There was no bathtub in the suite where we stayed, and the a/c needed a filter change, which caused the room to be so sweltering hot that I couldn't sleep before going to a big event that I had been anticipating for months. The employee who delivered our room service was taciturn and unfriendly, even though we tipped her on top of the mandatory tip we were not aware of. The only saving grace was the helpful front desk employees and the wonderful maintenance man.
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04 August 2017
I found most of the front desk people pleasant. My only complaint was the cleanliness of our room. It appeared that neither dusting, vacuuming or cleaning mirrors were part of the system. I traded in our towels only to be told they had none to replace. Bathrooms received an all too quick swipe of surfaces. One of the beds had a large coffee stain spill which I discovered when "I" made up the bed. A tad shoddy.
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04 June 2017
I travel 2 weeks out of the month and I found the Hilton Garden in Mason to be one the cleanest Motels I have ever stayed at. The staff was excellent and professional.
We ordered room service and food was fresh and all cooked to order. Chocolate Brownie was awesome.. Better food than most 5 star restaurants.
Will stay at this Hilton every time I am close in the future
Thank you so much.
Monty Mesalam
Thoroughbred Roofing & Home Design.
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02 June 2017
The hotel is cozy and very nice the rooms are nice as well. My bed though was like sleeping on a piece of plywood. Very uncomfortable i actually slept in the chair one night because the bed wad so uncomfortable. Wouldn't stay here again.
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19 April 2017
We stayed Easter weekend. The hotel is very clean and the front desk staff were very pleasant and welcoming. Here's my issue. The room was very small. The photos on the website are very misleading. The bathroom was extremely compact, the toilet almost touches the sink. There is no way for two people to get in there together. The bed was very hard and we did not sleep the three nights we were there. If you are a coffee drinker bring your own K-Cups, creamer and sugar. They provide two reg coffee, one decaf and a tea. They charge for extra k-cups. I asked for extra cream and sugar and was left one each.
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05 April 2017
The location is very clean, rooms extremely clean. The staff is very helpful and seems to genuinely care if you time is great at the hotel. The housekeeper, Cheyenne, even wrote me a note to enjoy my room! Nice touch!
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26 March 2017
The room and the hotel were very clean. The staff was super friendly. The pool isn't super big. The only big complaint was our bed was super hard and the pillows were very soft and flat. Neither my wife not myself slept very well.
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