Wonderful bank with great customer service. True asset to the community.
Heritage is the best bank I have ever done business with. The facility is well located, and the staff is excellent! Friendly, capable, and always happy to help even when it's really busy.
Refused to sell me a money order, because I don't have an account with Heritage Bank. The money order was only for $28.00 and I had cash to pay for it. The clerk acted appalled that I would make such a request without having an account there. All of my accounts are in Florida, where I am from. I am in the process of making a permanent move to WA and actively looking for a bank to switch to. I will NOT EVER open an account with Heritage Bank due to the rude and disrespectful treatment I received today. Poor customer service, comes from poor management and poor policies. Decent banks, sell money orders and charge a small fee for a non-account holders to purchase. Fed up with the poor customer services practices by businesses on this island!! Just because you have never seen me, doesn't mean I am a tourist. I could be your new, rich neighbor!!!