Name: Herb Chambers Alfa Romeo Fiat
Address: 2 Latti Farm Rd, Millbury, MA 01527, USA, US
Telephone: +1 508-749-4444

Herb Chambers Alfa Romeo Fiat is a car dealer, located at 2 Latti Farm Rd, Millbury, MA 01527, USA. They can be contacted via phone at +1 508-749-4444, visit their website www.herbchambersalfaromeo.com for more detailed information.

Location :

2 Latti Farm Rd, Millbury, MA 01527, USA

Contacts :

Added by Jopie, at 16 March 2016

Monday 8:30 AM – 8:00 PM
Tuesday 8:30 AM – 8:00 PM
Wednesday 8:30 AM – 8:00 PM
Thursday 8:30 AM – 8:00 PM
Friday 8:30 AM – 6:00 PM
Saturday 8:30 AM – 6:00 PM
Sunday 11:00 AM – 5:00 PM

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Jeff Kostrzeba

22 October 2017

Worst customer service ever. Don't make an appointment. Because the customers that roll in off the street that don't have an appointment. They make them the priority. They had my truck for over 3 hours & nothing was done. A simple antenna reattachment. The service manager Charlie, put his hands in my face & yelled at me to take it somewhere else. Then when I called to complain to upper management. The woman who answered the phone, she tried giving me the blow off. She said, oh I hate to cut you short. But someone is here to pick up their car. I couldn't believe it! So she passed me off on the sales manager. Who did nothing but accuse me of yelling & swearing at him on the phone. I'm so glad I recorded my phone call to Herb Chambers. This way I can prove their ignorance. Do yourself a favor. If you want a good Dodge with great customer service. You aren't going to find it at Herb Chambers. They refused to even do the update for my navigation system. Said they didn't do it there. But yet I have paperwork back from July of 2017 proving that I already had an update done there back in July. They just didn't want to do the job. I even said that money was not an issue. It needs to be fixed. I don't care what it costs. Charlie said no & showed me the door. Awesome place you have here! I'm so glad I recorded that phone call.
Courtney Cross

09 September 2017

I can not express how great the service is here. I first started by emailing them. I received a very prompt email and phone call, I expressed that I prefer email communication, and Melonie completely respected this. I was not inundated with calls and harassed via email like other dealers were. She simply swiftly answered my questions and was not pushy.

I went in and made an appointment with Pierre, who is by far the best salesperson I have ever worked with, he is extremely courteous and polite, and made the experience fun and special. I would recommend him in a heartbeat.

Lastly I got to work with David in the finance department. Another example of an exemplary service experience. He took his time with us, made sure I understood everything. He was thorough and a lot of fun to work with.

I have not one complaint, i loved buying my new Fiat almost as much as I love driving it ;)
Mark Wentworth

11 August 2017

My commute sees me in my car for 2 1/2 to 3 hours every day, 650 mile per week. I am on my third Mazda3 for that purpose. A new car is on my horizon, and I have been researching econo hatchbacks in the low $20k range. The Fiat 500 Abarth fit that criteria. Back in the ’70’s I owned a Fiat 124 spider, a 131 sedan, a 131 Super Brava, an 850 Spider, and a Lancia Beta. How could I not check out the modern offerings? I arrived at Herb Chambers Fiat and was greeted by Pierre Tomas. Most people, myself included, feel that entering a car dealership is much the same as a proctologists office. This instance was not the case, however. Pierre listened to what I had to say, and he let the car sell itself…pointing out features I would otherwise miss. After checking out the showroom floor model, we set off on a test drive in a 6speed manual setup. The car was a blast to drive, as I suspected it would be. Back at the showroom, Pierre printed out the cost of the car, showing options for financing. I’ve never been to such a no-nonsense dealership. I would recommend this dealership to anyone looking for a pleasant, laid-back experience. Now the not so good news. Although I loved the car, for me personally, I could not spend 3 hours every day in it. It was just not the right size for me (at 6’2”) for for a long haul. If I was looking for a car to blast around town, or even weekend trips, I’d get it. But as a commuter car for me, it’s out. If you are looking for a ton of fun for not a ton of cash, I’d recommend the Fiat 500 Abarth with the 6 speed manual. Thank you to Pierre for all your help.
Paul Leone

06 August 2017

During several visits to Herb Chambers Alfa Romeo my wife and I were treated very graciously by Pierre Tomas and finance manager Nathalia. They're a very busy crew but always found a way to accommodate.
Pierre made sure we were comfortable with the features and operation of our new Giulia before he saw us off. BTWI may have been in an new-car trance on the 80 mile drive homeI'm pretty sure the Giulia drove itself there!
Sara Hunt

05 February 2017

Walked in thinking I was going to get the run around. But I wanted to try out a Fiat. I walked in, Pierre quickly took some info from me and off I went for a test drive in the car I was looking at. Between him and Scott the manager, I was more than blown away by their great customer service. Today I went to sign the paperwork, and the business office was just as attentive to me as well. Will recommend them to anyone. Glad to be a Fiat owner, can't wait to pick up my new ride!
Lee Cozzens

04 August 2016

I will be honest, I dreaded the thought of looking at a new vehicle, mainly due to past experiences - Herb Chambers dealerships included.
Pierre and Scott at Herb Chambers Fiat completely altered my mood! From the time my fiancé and I entered the building, to the time I drove off in my new Fiat, I felt relaxed and perfectly comfortable with my decision. I told them both repeatedly that they made this purchase the best car buying experience I have ever had. No arguing, no haggling, no "let me talk to my manager", etc. Straight forward from the start, couldn't recommend more!
Joelkrh

21 July 2016

Been toying with the idea of a fun weekend car for some time, and decided to stop by this dealership to take a look at their cars. Wrong choice for the wallet, as i immediately fell in love with a car they had on the showroom floor.

From the minute i walked in, till the second i left with my new car, Pierre (Sales Exec) and Scott (Sales Manager) were magnificent. They were so genuine, and honest. I received none of that typical hyped up sales pitch, yet neither of them were pushy. They were extremely professional and accommodating!

This dealership has met, and exceeded my expectations. Needless to say, i hope to stop by again soon for future purchases.

Thanks!!!
Douglas Finnegan

15 July 2016

I went to Herb Chambers Alfa Romeo/Fiat as my 81 year old mom was wanting to purchase a new Fiat. We worked with Scott Marsden and Pierre who provided amazing customer service. My mom bought the FIAT 500L and is thrilled. Both Scott and Pierre were amazing in all aspects of the sale. I didn't think it could get any better until I met Karyn Ingram the Finance manager. Her level of service and information is second to none. I have purchased over 30 cars in my lifetime and her level of knowledge and "CARING" were amazing. She explained every aspect to my mom and I. Her follow up was unprecedented. I have to send out a big thank you to the folks at Herb Chambers Fiat in Millbury.
Mona Costa-Mauri

25 March 2016

We had Pierre to work with us in the beginning. He showed us the Fiat and we loved it! Thanks also Scott and Pat Gallagher who all made it possible.We will definitely come back for another car when the lease runs out. PS Good Espresso too.
Phreakaholic

23 March 2016

I recently purchased a used car at Herb Chambers Dodge but was assisted with my purchase by as sales rep out of Herb Chambers Fiat, which shares the lot with the Dodge, Chrysler, Jeep dealership. Pierre Tomas was an excellent sales rep, answering all of the important questions I had and taking me out for a test drive. Both Pierre and Scott the Sales Manager went above and beyond to make sure that I was completely satisfied, right down to some pretty small details. I would recommend purchasing your next vehichle through Herb Chambers dealerships in Millbury (both the Dodge, Chrysler, Jeep and Alfa Romeo Fiat)!!!