My car was towed in late in the afternoon and Mary was on top of it. They had it diagnosed and she called with an estimate. We assumed it would take a couple of days. She called that evening afte our vehicle had only been there for 2 hours and it was ready to be picked up. Excellent customer service and exceptionally fast repair! She stayed in contact with us and we are so appreciative they got it fixed that evening! Awesome job. We will definitely always use Henderson Chevrolet!
Henderson Chevy GMC is by far the best in this area. They will give the most for your trade and their prices are better than most. Best thing is the service. Sales, management, service, body shop they are all top notch.
Henderson Chevrolet has the most caring service team possible. Very personable and professional. Always solves the problem. Goes beyond the call of duty always. Mary in service is the very best. Godspeed!
Always a good time there. People are Awesome and they treat you like a real person . Work is always done on time as promised and get my truck back and it's as clean as can be .
They changed my faulty running board quickly! I was very pleased with the way they handled the warranty work on my vehicle.
I have had my car and my son's car serviced here in the last two weeks. The service was fast, courteous and professional. Christian was my service representative and he answered all of my questions and made sure I understood what was needed for each vehicle.
I had issues with a recent purchase of a Certified Pre Owned from a dealership in Indiana. I wasn't getting anywhere with their service department and was getting the cold shoulder each time I called. Frustrated I called the guys at Henderson Chevy.
I was greeted as any customer should be over the phone. I explained my problem, and the receptionist put me on the phone with Tim Midgett. You can't ask for a better service department guy. When I identified what the problems were he gave me a price quote and then started checking on my warranty coverage. Straight upfront and very professional!!!
Taylor Sanders stepped in and done an outstanding job making sure that the vehicle was brought to the dealership and getting a courtesy vehicle arranged on short notice.
Both gentlemen made sure open lines of communication remained open and even done a few follow ups. You CAN NOT find any better service anywhere!!! They care about their customers and go the extra mile to make sure you feel at home!!!
Henderson Chevrolet will have my business and recommendations from now on!!!!!!
Probably the worst customer service I have ever in life been a part of. The negative stereotype of sales people derives from people like these. Their sales "professionals" are deceitful and will go to any means necessary to make a sale, even if that means knowingly compromising an individuals finances and putting good customers in very bad situations. They do not care about their customers and they seem reluctant to even attempt to make things right when "mistakes" are made. I will be sure to inform everyone that I know how terrible this experience was. If you want a decent deal with honest people- avoid this place at all costs. This is not where you want to invest your hard earned money and I can guarantee that.
Great and Courteous Service on my vehicle! Wonderful staff after buying my vehicle 2 years ago, the recognize me, they know my name and that means a lot for a customer to be appreciated long after the sale. After my service rep gets me ready for my car to be serviced. My salesman Vick Rucker is the first person to greet me, when he sees me come in the waiting area. Thank You for a job well done Henderson Chevrolet.
As always, Carlos has always been helpful in Henderson Chevrolet's service department. Works you in when he can. Job is well done. In fact, everyone in the service department is helpful and never tries to sell you something you don't need.
Very nice people and everyone went out of their way to make my experience a pleasant one. I give a thumbs up for my salesman Dan Beavin. Thanks for everything.
As of today I, Sandy Deyton got a personal phone call from Joey Marshall. I feel relieved, he said he would do all he could to help. In the event the problem is resolved, I will be happy to give them a much better review! Thank you for listening, I swear on my life that what happened to me personally is the honest truth!
I'd give them a zero but there wasn't one. All I can say is BEWARE, THEY WILL SCAM YOU, ESPECIALLY IF YOU ARE A WOMAN AND NEVER BOUGHT A CAR. THEY SOLD A 15,000 CAR FOR
26,000. UNBELIEVABLE!! THEY WILL MAKE GOOD!! The BBB will hear this story if they don't fix their HUGE error.