About
Location :
Added by Jopie, at 14 April 2017
Opening Hours
- Monday 8:00 AM – 7:00 PM
- Tuesday 8:00 AM – 7:00 PM
- Wednesday 8:00 AM – 7:00 PM
- Thursday 8:00 AM – 7:00 PM
- Friday 8:00 AM – 7:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday Closed
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13 Reviews
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17 December 2017
The service reception person would not document am intermittent urn signal problem on our 2017 Flex after we demonstrated the problem. We had already spent over 3 hours there getting another problem fixed and said the technician could not duplicate the intermittent issue. We went out and demonstrated the problem yet still would not document the problem so we would no have the same problem on a return visit. He also argued with me about how the turn signals work on this car.
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26 November 2017
Adam Weimer took excellent care of us. We looked at several models before we found our new vehicle. Adam was patient with us (we are picky) and helped make our car buying experience pretty easy and uneventful, which we appreciate. We will be back.
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02 November 2017
I have not purchased a car here as of yet and will update my review if I do. I drove more than two hours to this dealership because of the great selection. "Uncle Dave" spent several hours with us as we test drove possible cars. He was very patient with us and was attentive to my wife and children, even though he knew we may not buy for another year. I just called Dave and even though it is his day off, he is looking into pricing on a car that I am interested in. Thanks!
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26 October 2017
Only had my oil changed here,but they beat the national advertised ford coupon on the Web by 10 bucks. Service time was about average but the waiting area was very comfortable. Free popcorn,coffee and water. I WILL GO BACK!
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01 October 2017
Be aware of a hefty "destination fee" tacked on to the price, that will be justified by mentioning the "small print" and claiming that other dealerships charge it too. Despite the over $1k fee not being clearly listed in the total price online, nor being mentioned on the phone, neither the sales agent nor the manager would budge on the fee, despite having driven over 2 hours to hopefully purchase a van for the price of was listed. With the fee, the price was still quite reasonable, but I'd prefer to do business with a dealership that I don't feel is coming away with prices by misleading people and relying on the small print to jack up prices.
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16 September 2017
I feel like I was given a good deal during the sale. I will update my ratings as I see how I am treated after the sale. That to me is the most important aspect of doing business with such an expensive purchase. Thank you for your help .
9/15/17 Went in for a warranty reason and Brent got me in quickly since I was going out of town. My issue was diagnosed and repaired same day which is very helpful when you live 50 miles from dealership. Thanks to Luis for his quick repair as well.response / report this review -
19 July 2017
The website worked very well for me and had all the information I needed to make a decision on which car I was going to test driveand I looked at every dealership in the region that had a website. John McGraw (salesman) was incredible to work with. He was quick to get all the information I needed and worked with us on financing, answering all of my questions with patience. The whole team stayed after hours until we got through everything. I will definitely buy from here again. I can't wait to go to the classes to learn about my vehicle and maintenance! I've never had that option before.
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19 July 2017
Great job. Getting my son his first car was a great experience. Kenny went above and beyond. I look forward to getting another car soon from the BIG Ford store.
Thanks
Kenny and the D-Patrick team went above and beyond again. They helping me get a car for my daughter just a week after getting one for my son.
I,m 45 years old and I have purchased at least 20 cars in my time. Kenny and D-Patrick team have earned my business. Thanks again.
Kenny is the best salesman I have ever had. If you are looking for a new or used car, please go see Kenny. YOU WILL NOT BE DISAPPOINTED. It was great experience.response / report this review -
04 June 2017
They took my vehicle on time and checked the things that I questioned. Then they showed me that I didn't need to worry about the other items. They were friendly and helpful as always. The same mechanic has been working on my vehicle since I purchased the truck new in 2004. Thanks for the service from all employees.
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03 June 2017
The website worked very well for me and had all the information I needed to make a decision on which car I was going to buyand I looked at every dealership in the region that had a website. The salesman was incredible to work with. He was quick to get all the information I needed and worked with us on financing when it came to my husband and I having different schedules and not able to fill out the paperwork together. Kerry also introduced me to all the staff I would be working withespecially in their service department, and he made sure I was covered based on my current driving needs since I have a long commute every day. I would definitely buy from here again. I can't wait to go to the classes to learn about my vehicle and maintenance! I've never had that option before.
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22 May 2017
Thanks to Kevin and Fay. Both of them were great to work with. I did purchase a 2010 Eddie Bauer and 2013 Lincoln MKX for my wife. Great SUV, rides real smooth and goes to fast according to my wife. We went in to buy a 2013 Edge and came out with the Lincoln with the rebates and discounts.
We sent another couple over to Fay and they came back with a Lincoln also.response / report this review -
18 May 2017
Great customer service, repairs were explained in detail, wait time was on schedule as previously discussed prior to my appointment. Very comfortable and clean environment to relax while waiting on your vehicle. Service manager was very professional, knowledgeable and respectful of my time as a customer.
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21 April 2017
Very courteous maintenance personnel. Explained what possible issues could be. Was very cost conscious when making the repairs.
Because of length of repairs I was given a ride home and was picked up when repairs were complete.
Everyone was very friendly and courteous.response / report this review
